Human Resources Generalist
Human Resources Generalist
Reports to: Club Controller
Education and/or Experience
- Minimum of bachelor’s degree or equivalent in Human Resources, Personnel Management, Psychology, Education, Public Administration or Organizational Development.
- Experience in employment law, compensation, organizational planning and development, employee relations, training or labour relations an asset.
- A minimum of three years as an Human Resources Generalist, some of which should be in the hospitality or private club industry.
Job Knowledge, Core Competencies and Expectations
- Broad knowledge and experience in employment law, compensation, organizational planning and development, employee relations, and health and safety.
- Working knowledge of club policies and guidelines as outlined in the club’s Employee Handbook, club by-laws and rules.
- Excellent written and oral communication skills.
- Demonstrated ability to interact effectively with the club’s staff as well as serve successfully as a key participant on the senior management team.
- Ability to work with a high level of confidentiality.
- Knowledge of and ability to perform required role during emergency situations.
Job Summary (Essential Functions)
Assist club management staff with recruitment, selection and orientation of new staff members. Assist with the administration of payroll records. Assure Worker’s Compensation and related laws are consistently complied with. Coordinate risk management and health and safety programs. Assists with the club’s retirement and benefits programs. Conduct labour analyses, staff planning and other studies as requested.
- Assists in the development and implementation of applicable policies and procedures, processes various labour staffing reports; coordinates software applications to generate required information.
- Develops and places recruitment ads and social media messages; plans recruitment strategies; screens applicants; processes all employment applications; checks applicant’s references; makes hiring recommendations and coordinates necessary correspondence and forms.
- Conducts employment interviews with applicants.
- Benchmarks the club’s employee recruitment and selection processes with others in the industry and explores new strategies as appropriate.
- Ensures that new employees complete necessary employment forms and confirms that they are authorised to work in Canada.
- Provides general property orientation for new employees; assists in the development and implementation of inter-department orientation and training programs.
- Develops and maintains a library of training resources specifically designed for each position.
- Assists department heads in planning professional development and training programs for employees.
- Conducts and reviews wage and benefit surveys.
- Assists the Communications Manager in the development and publication of the employee newsletter.
- Coordinates all employee record-keeping functions in accordance with federal and provincial requirements.
- Keeps current with laws and regulations relating to employees; assures compliance with these laws and regulations; advises club managers as necessary.
- Maintains all logs and reports as required by law.
- Continually reviews and assists in updating the employee handbook and personnel related policies.
- Establishes employee motivation and retention programs.
- Works with payroll personnel to assure that all forms required of new employees are completed.
- Oversees all work-related injury claims to ensure integrity, ongoing case management and reporting compliance.
- Maintains employee bulletin boards.
- Attends management and staff meetings as scheduled.
- Performs special projects as assigned by the Club Controller or COO.
Licenses and Special Requirements
- Human Resources Specialist or Generalist certification required.
Physical Demands and Work Environment
- Must be able to reach, bend, stoop, stand and lift up to 40 pounds.
- Must be able to sit for prolonged periods of time.
- Moderate noise level in the work environment.