Manager, Organizational Learning and Engagement

Kamloops, British Columbia
Salary Range: $69,000 - $89,000 + benefits
April 26, 2018
June 25, 2018
Job Level
Employment Type
Full time
Designations Required/Preferred

For 45 years TRU has taken pride in providing an excellent education to every student that comes to us—from a wide variety of backgrounds and perspectives, at various stages of the learning journey. Nearly 26,000 students study on our campuses in Kamloops and Williams Lake, or in distance or online courses and programs through Open Learning. TRU is a tapestry of cultures. As one of the leading destinations for international post-secondary students, we welcome over 1,750 students from more than 75 countries to campus each year. Research, creation and innovation thrive in our open, flexible learning environment.

TRU’s spectacular main campus is at the heart of Kamloops, a city of 85,000 in BC’s sunny interior. Enjoy four seasons of outdoor adventures, a rich cultural scene and a vibrant, diverse campus community. Planning is underway to develop our 250-hectare Kamloops campus into a university village environment, with parks and outdoor meeting spaces, shopping, professional services, market housing, and other features to bring the community to TRU.

Reporting to the Director, Human Resources this newly created position will be responsible for guiding the development and implementation of strategies and programs related to employee learning and engagement. Your portfolio will include: organizational learning and development, performance management, employment branding and employee engagement. The Manager will work to drive a learning and leadership culture in an effort to continuously improve strategic initiatives and organizational performance.


  • Supports TRU’s employment brand creation “Find your TRU”, collaborating with Marketing and Communications to position TRU as a destination employer to attract and retain top talent
  • Supports the design and implementation of an employee engagement survey
  • Supports leaders and teams in understanding their employee engagement data and developing and executing action plans to increase or maintain engagement
  • Contributes to the design and deliver of TRU’s leadership development initiatives
  • Guides the design and delivery of a learning and development program to address organizational needs analysis and to ensure our talented people continue to learn and develop
  • Executes learning and development strategies through a blend of formal classroom learning, online, coaching and on-the-job development
  • Conducts relevant research in the development of curriculum and materials for learning and engagement programs
  • Manages new and existing performance management programs
  • Collaborates with recruitment function to define and meet current and future talent acquisition goals
  • Creates and implements succession planning and workforce programs to initiate key people strategies
  • Conducts team diagnostics upon request; develop and implement suitable interventions to enhance team functioning and productivity
  • Maintains and grows change management practices to build resilient teams
  • Evaluates the effectiveness of organizational development programs and resolve identified issues or concerns while measuring impact
  • Collaborates with members of the Human Resources team to support programs that enhance organizational engagement and effectiveness
  • Prepares a budget that supports these initiatives
  • Promotes a positive work culture; acts as a change leader, and invests in professional development through coaching and performance management


  • A Bachelor’s degree in human resources, organizational development or in a related field; Master’s degree preferred
  • Professional human resources designation desired
  • A minimum of 4 years of strategic HR experience managing broad HR functions – people, engagement, learning, talent and culture
  • Knowledge pertaining to employment branding and positioning
  • Experience implementing leadership development programs
  • Leadership skills with emphasis on systems thinking, communication and change management
  • Experience designing, implementing, and leading organization-wide learning and development initiatives
  • Experience with adult learning principles, instructional design techniques, online learning, assessments, and evaluation methodologies
  • Experience with learning management systems
  • Excellent interpersonal skills and demonstrated ability to collaborate well with staff at various levels within the organization
  • Advanced level project management skills with experience managing large scale organizational-wide projects
  • An entrepreneurial spirit with the persistence to implement best practices
  • Ability to thrive in an environment with shifting priorities and high workload
  • The ability to build plans and budgets
  • Strong communication, coaching, facilitation, and presentation skills