Associate Director, Operations

Toronto (City), Ontario
We offer comprehensive benefits and access to superb educational and recreational facilities.
May 29, 2018
July 28, 2018
Job Level
Employment Type
Full time
Designations Required/Preferred

York University is known for championing new ways of thinking that drive teaching and research excellence. Our 53,000 students receive the education they need to create big ideas that make an impact on the world. Meaningful and sometimes unexpected careers result from cross-discipline programming, innovative course design and diverse experiential learning opportunities. York students and graduates push limits, achieve goals and find solutions to the world’s most pressing social challenges, empowered by a strong community that opens minds. York U is an internationally recognized research university – our 11 faculties and 24 research centres have partnerships with 200+ leading universities worldwide.

We are currently recruiting for an Associate Director, Operations to work with Office of the Dean, Faculty of Liberal Arts & Professional Studies for this exciting opportunity. 

Are you a professional with leadership experience in an academic environment? Do you take pride in your ability to build relationships and foster a positive and inclusive organizational culture? Do you possess excellent interpersonal skills including superior verbal and written communication skills? Do you have an understanding of public sector governance, policy and procedures? Do you possess strong leadership, coaching and team building skills in order to foster, motivate and support an environment of high performance, trust and collaboration? If so, keep reading!

In this role, you will be responsible for developing, integrating and executing academic support operations and client service strategies and processes that directly support the Faculty in achieving its short and long-term goals. The Associate Director will work collaboratively with their team and leaders from across LA&PS to foster a culture of excellence and inclusion that will attract, retain, develop and motivate qualified and engaged employees. In this capacity, the Associate Director has accountability for the Faculty’s academic support operational processes, and workforce planning and development within the academic Departments, Schools and Colleges. The Associate Director, Operations is accountable for the effective leadership and oversight of academic support operations for the Faculty. The Associate Director provides coaching, guidance and leadership to the Operations Managers team and their staff. Responsible for working closely with the Executive Director, Strategy & Administration to develop strategic goals and for working with their team to ensure goals and results are achieved with a client service focus and an emphasis on responsive, high-impact student-centered service delivery.

To be considered for this opportunity, you will possess:

A University Degree in business, finance, human resources management, or an equivalent combination of relevant education and experience. The Certified Human Resources Leader/Professional (CHRL/CHRP) professional designation is an asset. A Master’s degree in a related field is preferred. In addition, the successful incumbent will possess a minimum of 5 years’ proven experience fostering and leading inclusive, results oriented teams, preferably within an academic environment or other comparable public sector unionized environment. Experience with strategic planning, budgeting and financial management, and development and streamlining of policies and procedures is required. Demonstrated experience managing within a unionized environment is required. Experience working with human resources management, labour relations, and policies and procedures within a Faculty and/or academic environment is preferred.

To apply to this exciting opportunity or for full position details, qualifications and application procedures go to and refer to posting# CPM-11202.

We offer comprehensive benefits and access to superb educational and recreational facilities. For more information on what York has to offer U please visit:

York University is committed to Employment Equity and encourages applications from all qualified candidates. The University welcomes applications from all qualified individuals, including individuals within the University's employment equity categories of women, persons with disabilities, members of visible minorities and aboriginal persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code.  York University is committed to employment equity and diversity and a positive and supportive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation. Please note, only those selected for an interview will be contacted.

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