Human Resources Investigator

Ottawa (Region), Ontario
To be discussed. We offer a comprehensive health & dental benefits plan
August 7, 2018
December 6, 2018
Job Level
Employment Type
Full time
Designations Required/Preferred

Company Overview

Commissionaires Ottawa is the region’s largest provider of security services to government and private sector clients, employing over 3,800 people in the Greater Ottawa Area, Northern Ontario and Western Quebec.  Our mission is to provide security services that exceed our clients’ expectations by deploying the very best disciplined, experienced and trained security professionals.

Commissionaires Ottawa is currently staffing for an Human Resources Investigator as a lead, sole investigator or as co-investigator relating to harassment in the workplace complaints in either the private or public sector. The Investigator will investigate complaints of ER/HR related violations of law, regulation or policy.

Position Summary

Investigate and resolve complex workplace issues and complaints. Conduct investigations and maintain appropriate records in a confidential manner.  Draft investigation findings reports and make recommendation for corrective actions, including timeframes to the appropriate Parties.  Support the corrective actions by providing expertise, advice and clarification as needed by the Parties affected by the issue or complaint. Prepare and write complex ER HR Investigation reports and summaries of findings with supporting documentation that is fair, impartial, and represents the facts and analyzes investigative results to determine whether the facts suggest a violation of policy and or Legislation.


You will be evaluated against defined criteria, skills and attributes.  As such, you should clearly identify related / relevant experience and training based on the following:

Educational Experience:

  • University Degree with a focus on Human Resources and/or Employment Law and/or Industrial Psychology and/or Private Investigations
  • Completed a minimum of five(5) Investigative Services projects relating to harassment in the workplace in private or public sector within last 10 years
  • Experience with the principles and practices of investigation and research, including interview techniques, principles and procedures of record keeping and reporting, research techniques and data collection
  • Professional designation (i.e CHRP, CHRL, LLB) an asset
  • Training in Administrative Investigative Techniques

Technical Knowledge:

  • Solid knowledge and understanding of the Ontario Human Rights code and, relevant Canadian Labour and Employment Law, including but not limited to the Canada Labour Code Part II, Ontario Labour Relations Act, the Employment Standards Act and the Occupational Health and Safety Act (OHSA), OH&S Regulations Part XX-Violence Prevention in the Workplace.
  • Experience in alternative dispute resolution/mediation
  • Proven ability to thoroughly collect and synthesize information obtained through interviews and research.
  • Experience in proposing recommendations based on investigation findings
  • Experience collecting, analyzing and interpreting information received from investigations
  • Experience conducting interviews with Complainants, Respondents and Witnesses
  • Experience collecting, analyzing and interpreting information received from investigations
  • Experience in Mental Health First Aid

Skills & Abilities

  • High level of maturity, professionalism, discretion and demonstrated impartiality
  • Excellent oral, written and presentation skills
  • Proven judgment and critical analysis skills
  • Experience in collaborating with Operations and Legal Department on complex investigations
  • Demonstrated experience in effectively managing high-volume workload and complex priorities
  • Demonstrate integrity and sensitivity to various culture
  • Demonstrate sound judgment in safeguarding confidential and sensitive information
  • Some travel may be required

Application Process

If you are interested in this opportunity please send your resume and cover letter to  quoting reference #18-186.

We appreciate the interest of all applicants; however, only those considered for interview will be contacted

We encourage qualified women, aboriginal persons, members of visible minorities and persons with disabilities to apply.

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