Human Resources Manager

EXCITING JOB OPPORTUNITY

HUMAN RESOURCES MANAGER (TIC-HR-001-2018)

Ontario Gaming East Limited (OGELP) SHORELINES CASINO AT THOUSAND ISLANDS

 Reporting to the General Manager, the Manager, Human Resources is a hands-on manager who provides guidance, direction and support on matters related to Human Resources Policies & Procedures and best practices, including but not limited to: Recruitment, Performance Management, Workforce Planning, Legal and Compliance, Health, Safety & Wellness, Employee & Labour Relations, Employee Engagement & Retention, Rewards & Recognition, Respectful Workplace & Diversity, and Organizational Development & Training. You will act with considerable independence, discretion, judgment and initiative in providing timely and accurate information and advice on policies, procedures, administrative and operational issues.

Duties and Responsibilities:

• Managing a full cycle human resources service and implementing HR strategic plans as directed
• Responsibility for ensuring that the Human Resources activities are consistent with Great Canadian policies and with applicable regulations, laws and statutes
• Reviewing, developing, monitoring, implementing and improving internal human resources processes and systems to support departments and their operations in an effective and efficient manner
• Facilitating coaching sessions, providing input and advice in conflict resolution, performance and attendance management; participating in workplace investigations
• Assisting and supporting management in interpretation of various policies and procedures and escalated issues
• Providing advice and direction in all areas contributing to employee relations, labour relations and employee engagement
• Responding  to questions  from employees  and management  and provides advice  on workplace issues; promoting cooperation and teamwork and assisting in conflict resolution
• Representing management in collective bargaining or arbitrations as required
• Working as part of a team to revise and update operating procedures, training manuals and policies and procedures
• Assisting with the development and delivery of various training programs
• Overseeing compliance, audits and training
• Providing direction and coaching to the HR team
• Performing other duties as required
• Personifies Great Canadian’s values in action: Integrity,  Team Engagement,  Drive to Succeed, Service Excellence and Citizenship
• A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving Service Excellence
• Minimum of 3 years of HR management experience, or minimum of 5 years of experience in a Senior HR Generalist role supplemented by a university degree or diploma in a relevant discipline and experience working in a union environment; or an equivalent combination of training and experience
• Designation as a Certified Professional in Human Resources (CHRL) is preferred
• Ability to exceed internal and external guest expectations through leading by example and by providing timely, effective and service oriented support and service to operation managers
• Ability to maintain confidentiality; mediation and conflict management/resolution experience is required
• Proven ability to analyze problems, identify key information and issues, interpret data and determine implications, provide recommendations, and effectively resolve
• Proven track-record of responsiveness and meeting deadlines
• Ability to work independently and as part of a team
• Superior ability to communicate effectively
• Strong work ethics and professionalism
• Detail-oriented with the ability to multitask

Successful candidates will demonstrate the following qualifications:

• Personifies Great Canadian’s values in action: Integrity, Team Engagement, Drive to Succeed, Service Excellence and Citizenship
• A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving Service Excellence
• Minimum of 3 years of HR management experience, or minimum of 5 years of experience in a Senior HR Generalist role supplemented by a university degree or diploma in a relevant discipline and experience working in a union environment; or an equivalent combination of training and experience
• Designation as a Certified Professional in Human Resources (CHRL) is preferred
• Ability to exceed internal and external guest expectations through leading by example and by providing timely, effective and service oriented support and service to operation managers
• Ability to maintain confidentiality; mediation and conflict management/resolution experience is required
• Proven ability to analyze problems, identify key information and issues, interpret data and determine implications, provide recommendations, and effectively resolve
• Proven track-record of responsiveness and meeting deadlines
• Ability to work independently and as part of a team
• Superior ability to communicate effectively
• Strong work ethics and professionalism
• Detail-oriented with the ability to multitask
• A willingness to learn, develop and achieve new skills for personal and professional development
• Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement
• Comprehensive computer skills in Microsoft Office programs; knowledge of an HRIS (JD Edwards an asset)

Candidates must be ready and willing to work non-traditional working hours including evenings, weekends and holidays based on business needs. The hours of work will be based on customer and business needs.

Application Process:

Qualified candidates are welcome to apply by providing a cover letter and resume to Shorelines Casino Thousand Islands, attention Tina Hineman, HR Director – thineman@shorelinescasinos.com by Jan 25, 2019. Thank you for reviewing this job opportunity with Shorelines Casinos.

 Shorelines will accommodate people with disabilities throughout the recruitment and selection process Applicants are encouraged to advise in advance if accommodation is required.