Manager, Diversity & Inclusion (D&I)

Brampton, Ontario
To be determined based on experience and internal equity
February 8, 2019
April 7, 2019
Job Level
Employment Type
Full time
Designations Required/Preferred

Realize your career potential at William Osler Health System, an award winning workplace, ‘Accredited with Exemplary Standing’ from Accreditation Canada. Osler is one of Canada’s largest community hospital corporations, with three dynamic sites – Brampton Civic Hospital, Etobicoke General Hospital and Peel Memorial Centre for Integrated Health & Wellness– serving 1.3 million residents of the communities of Brampton, Etobicoke and surrounding communities in the Central West Toronto area. At Osler we are committed to our Vision: Patient-inspired health care without boundaries.

Manager, Diversity & Inclusion (D&I) – One (1) Full Time

DEPARTMENT/SITE: Human Resources, Organizational Development – Peel Memorial Centre for Integrated Health & Wellness

TRAVEL: Position requires travel between multiple Osler sites


Reporting to the Director, Organizational Development, the Manager, Diversity & Inclusion plays a critical role, in developing an enterprise-wide framework (and associated programs and policies) to support an equitable and inclusive environment for employees across all levels of the organization.

Working collaboratively with leaders, the Manager will develop and integrate diversity and inclusion goals and strategies into Osler processes and practices, as well as manage the implementation of related initiatives.

Within this unique mandate, the incumbent will also be the key lead for investigating & resolving harassment, human rights and related issues/conflicts in the organization, ensuring balance and alignment to the overall D&I framework, organizational goals, and any legislative requirements.


  • Develops an enterprise–wide D&I framework, aligned with overall HR and organizational strategies
  • Leads the development and execution of related D&I programs to drive required culture and behavioural changes in the organization
  • Works closely with HR, leaders, physicians, employees and other stakeholders to provide subject matter expertise on D&I opportunities and issues
  • Provides the knowledge and skills needed to foster an inclusive culture, through the development of trainings, workshops and other educational programs
  • Conducts surveys, assessments, and other reviews to determine and isolate D&I needs and subsequent strategies to address gaps and opportunities. .
  • Conducts audits of related policies, procedures and processes to identify bias, and/or other potential areas of focus.
  • Works closely with key stakeholders in the organization (eg.HR, leaders ,physicians, employees, Health & Equity), integrating and aligning D&I priorities to other initiatives
  • Conducts investigations related to harassment, discrimination and related complaints; interviewing parties, gathering evidence, conducting research, preparing investigation reports, determining findings, and making recommendations to resolve complaints, consistent with collective agreement and legislative obligations.
  • Performs other related duties, as required


  • Completion of a University degree in Human Resources Management or related field, or a combination of education, training and experience deemed equivalent
  • Minimum six (6) to eight (8) years related experience in Human Resources, with a successful track record of leading D&I initiatives within a large public sector and unionized environment
  • Canadian Human Resources Professional (CHRP) designation would be an important asset, with additional courses/training related to diversity & inclusion
  • Experience with alternative dispute resolution processes, and with managing  harassment/discrimination investigations, drafting investigation reports, and recommending appropriate interventions and remedies
  • Alternate Dispute Resolution (ADR) certification, as well as Meditation and Conflict Resolution courses would be strong assets.
  • Excellent diagnostic and critical thinking skills. Expertise in drawing meaningful insights from data to determine practical ways forward
  • Experience and knowledge in applying relevant provisions of the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, the Occupational Health and Safety Act, the Workplace Safety and Insurance Act, collective agreements, human rights case law, and other  related legislation (e.g. Employment Standards Act).
  • Excellent influencing and relationship management skills, capable of balancing and integrating multiple perspectives.  
  • Expert presentation, facilitation, and design skills, including the ability to design relevant and compelling training and workshop content.

If you’re interested in pursuing this role, we would like to hear from you.


POSTED: Wednesday February 6, 2019

Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds.

We are committed to providing accessible employment practices that are in compliance with the Accessibility Ontario Disability Act (AODA). If you require an accommodation at any stage of the recruitment process, please notify Human Resources at

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

*Please note that only those individuals selected for interviews will be contacted

**In order to be considered for this position, you must include a current resume or detailed qualifications

To apply please visit our Careers website at  and apply to Job Posting OSLER06151