Human Resources Generalists

About Spectrum Patient Services:

Spectrum Patient Services is Ontario's leading provider of non-urgent patient transfer services. We operate 24/7 and we pride ourselves on having the right people, the right vehicles and the right services to produce a standard of success unparalleled in Ontario.

We are looking to grow our team with people who are dedicated to linking the passion of our people and the quality of our services to the needs of our clients and patients. Currently, we are recruiting for a human resources generalist to join us at our Hamilton headquarters.

Job Summary:

The Human Resources Generalist is responsible for the front line implementation of Spectrum Patients Service’s human resources programs including recruitment and retention, employee relations and negotiations, staff development, performance management and occupational health & safety for all Ontario based locations.  This role is based in Hamilton and with some travel is required.

Duties and Responsibilities:

Ensures adherence to legislative and collective agreement requirements; advising management on actions or corrective measure

Provides updates, develops, collaborates and integrates policies with the parent company standards, values, policies, and practices

Determines and implements recruiting best practices

Responsible for professional development of the organization’s personnel, which involves employee orientation, development, and training

Supports performance management and evaluation process.

Oversees group benefits eligibility process

Provides coaching and conflict resolution to managers and employees, and works with other members of the HR team to make recommendations for improvements

Maintains all Human Resources files and documents (e.g. training courses, immunization, changes in personal information, performance appraisals)

Conducts investigations in employee and customer incidents, including but not limited to, harassment, discrimination, and violation of company policies

Responds to all union grievances, arbitrary matters and participates in union negotiations

Responds to internal and external employee inquiries/feedback

Oversees Corporate Joint Health and Safety Committee

Adheres to the safe work/risk management policies and procedures of Spectrum Patient Services

Works within the Ethical Practice Framework of Spectrum Patient Services

Understands the range of services provided by each division of the Spectrum family and how it contributes to our model of Total Client Care

Other duties as required

Skills and Qualifications:

A diploma or degree in Human Resources, Labor Relations, Industrial Relations or related discipline

CHRL or CHRP designation is an asset

Minimum of 5 years related experience human resources generalist experience, healthcare or transportation background preferred

Minimum of three years’ experience in Labour Relations within a unionized environment

Knowledgeable of provincial and federal employment law and regulations.

JHSC certification an asset

Strong oral and written communication and presentation skills

Positive interpersonal relationship skills

Ability to work in a self-directed manner

Strong computer skills with proficiency in Microsoft Office: Word, Excel, PowerPoint


We want to hear from you! If you are interested in joining Spectrum Patient Services, please send a copy of your resume to the attention of Human Resources. Please indicate Human Resources Generalist in the subject line. *NO PHONE CALLS PLEASE*

Applicants: We thank all applicants; however only those individuals selected for interviews will be contacted. Spectrum Patient Services is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Should any applicant require accommodation through the application processes, please contact the Human Resources Department at 1-866-527-9191 for assistance

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