HR / Labour Relations Advisor

Burlington, Ontario or Dartmouth, Nova Scotia
To be determined
March 11, 2019
April 3, 2019
Job Level
Employment Type
Full time
Designations Required/Preferred

Title: HR / Labour Relations Advisor

Job Type: Full-time, Permanent

Location: Burlington, Ontario or Dartmouth, Nova Scotia

About Terrapure

We are a leading, vertically integrated provider of essential environmental and industrial services in Canada for industrial, commercial and institutional end markets, including the manufacturing, mining, construction, refining and petrochemical, waste management and remediation, institutional, transportation, pulp and paper, utilities and oil and gas sectors. Headquartered in Burlington, Ontario, we employ over 2,100 people and operate an integrated network of over 70 locations, coast to coast.

We are uniquely suited to address both the simple and complex environmental service needs of a sophisticated customer base through our highly specialized network of facilities, broad portfolio of service capabilities, deep understanding of the waste volumes we manage, and robust health and safety and regulatory compliance programs. Our comprehensive portfolio of services, including onsite and field services and collection, processing, recovery and disposal, allows us to manage the lifecycle of waste streams from point of generation through ultimate resolution, with an orientation towards minimizing disposal and maximizing the recovery or recycling of valuable by-products.

For more information, visit

Position Description

Due to company expansion, we are currently seeking a dynamic and experienced Labour Relations Advisor to join our team. Reporting to the Human Resources Manager, the LR Advisor will assist with collective agreement administration, grievance resolution and collective bargaining. The LR Advisor has responsibility for identifying organizational needs in the area of labour relations, conducting research and providing communications and training to support labour relation foundations at Terrapure. The ideal candidate will possess a generalist background with specialization in labour relations. Service shall be delivered in a fashion that builds organizational capacity and supports a competitive business advantage for the organization.

Key Accountabilities - Labour Relations

  • Acts as an advisor and coach to Managers and other HR professionals on labour relations
  • Interprets collective agreements
  • Provides advice, guidance and coaching to management regarding grievances and assists in grievance investigation
  • Acts as HR representative in advanced stages of the grievance process
  • Researches and recommends settlement options and prepares related documentation (e.g. Memorandums of Settlement)
  • Conducts research and organizes information in preparation for grievance meetings, mediation and/or arbitration matters
  • Attends mediation and arbitration hearings as required
  • Participates in collective bargaining, including preparation of negotiation documents
  • Coordinates files for review with internal or external legal counsel
  • In consultation with the Labour Relations Manager, assists in labour disruption and contingency planning
  • Maintains thorough documentation on all matters and ensures information is stored appropriately
  • Acts as a spokesperson regarding labour relations process and strategy
  • Engages in research, literature reviews and continuous learning to maintain knowledge of trends, emerging legislation and new case law that may change the labour relations landscape
  • Contributes to the design, development and delivery of labour relations education and training initiatives for management and staff

Key Accountabilities - HR Generalist

  • Partner with assigned client groups to provide HR coaching to managers
  • Provide direction, assistance and coaching in recruitment, selection, resource planning and retention activities
  • Review employee relations matters and provide guidance and counsel to managers
  • Communicate HR policies, programs, procedures and practices to support organizational strategies and objectives
  • Working with third party disability management providers, monitor claims and support return to work initiatives for workers compensation and disability absences
  • Act as a resource and subject matter expert to managers through the annual performance and salary review processes
  • Deliver or facilitate presentations, training and HR programs

Experience, Qualifications & Education

  • Post-secondary education in Human Resources, Industrial / Labour Relations or related discipline. CHRL / CPHR designation preferred
  • Formal training in alternate dispute resolution, mediation and conflict resolution an asset
  • 8-10 years experience in progressive Human Resources roles
  • Minimum of five years specialized labour relations experience.  Experience in unionized environments is required
  • Industrial and/or manufacturing background and exposure to field operations ideal
  • Knowledge and experience in the application and interpretation of collective agreements
  • Experience in collective bargaining
  • Full understanding and demonstrated working knowledge of relevant Canadian legislation, including Employment Standards, Human Rights Code and Labour Relations Act
  • Expert level knowledge and practice in interpreting and applying labour and employment legislation as it applies to collective agreements
  • Highly effective and persuasive personality
  • Collaborative and interest-based approach to conflict/dispute resolution
  • Excellent oral and written communication skills and an understanding of the importance of written communications in a legalized environment
  • Strategic thinker with the ability to invite diverse perspectives
  • Able to work independently and under pressure
  • Excellent problem-solving skills to recommend and communicate data-driven solutions
  • Proven coaching and mentoring skills at the managerial level
  • Experience implementing successful conflict management strategies
  • Strong analytical and research ability to support project-oriented objectives, including design, documentation, communication and implementation of initiatives
  • Strong business acumen with the ability to build trust at all levels of the organization
  • Bilingual English/French an asset
  • Ability to travel within Canada as required – up to 30% of the time during peak collective bargaining periods

Inclusion Statement

Terrapure Environmental is an equal opportunity employer.  We are committed to providing an environment without discrimination and employ personnel without regard to race, age, gender, or any other protected ground.  Our philosophy is to provide fair and equal employment and development opportunities for our employees based on skills and capability.

Terrapure Environmental provides applicants and employees with reasonable accommodation upon request, as may be required.

How to Apply

Please submit your application on-line under Careers at

Thank you for your interest but only candidates selected for interview will be contacted.