Analyst - Benefits

Whitby, Ontario
This is a Level 7 position $74,353 to $84,492 (2015-2018 Collective Agreement)
March 12, 2019
May 11, 2019
Employment Type
Full time
Designations Required/Preferred

Reporting to the Manager, Health, Wellness & Safety, the Benefits Analyst is responsible for the administration and coordination of occupational and non-occupational benefit claims and other group benefits.  The Analyst will represent the Service with outside agencies, such as the Ministry of Labour, Joint Health & Safety Committee (JHSC) and other benefit providers, and will be responsible for the preparation of all required documentation and reports to support benefit related appeals/tribunals.  The Analyst will produce reports and proposals to provide practical recommendations to Command as the subject matter expert for all group benefits, including the use of specialized benefit systems, preparation of training documents and other special projects related to wellness initiatives.


  • Responsible for WSIB and non-occupational administration and coordination including maintaining all necessary files.
  • Initiates and maintains contact with the injured/ill member
  • Maintains database integrity for the disability database (Parklane), including audits, updates and Peoplesoft downloads
  • Supports return to work processes for occupational and non-occupational injuries/illnesses by maintaining contact with providers (WSIB/GWL) and ensuring all regulatory obligations are met and maintained
  • Supports management and serves as a resource to the JHSC core committee with researching information and provide relevant updates with legislation changes and suggestions
  • Ensures WSIB documentation/claims are processed in a timely fashion to avoid late file fines
  • Coordinates follow up on injuries/illnesses in concert with WSIB and third party providers
  • Identifies WSIB decision trends to bring to the attention of senior management, including tracking of workplace trends to assist in effective implementation and management of programs
  • Contributes and prepares the training and facilitation of benefit programs and materials in support of Health, Wellness and Safety
  • Administers benefits, time bank balances and related documentation for members on WSIB and non-occupational absences
  • Processes and tracks Covered by Advances (CBAs) from WSIB
  • Monitors, tracks and trends all WSIB costs, processes payments and liaises with Finance on payment issues
  • Administers the Central Sick Bank including sick time entries, liaising with member and committee, and balancing central sick bank
  • Maintains updated records with relevant benefits information and manages enrolment/eligibility
  • Handles benefit enquires and advises members of employee benefits, such as maternity/parental leave, long term disability, health & dental, pension etc.
  • Produces reports and proposals related to Health, Safety and Disability activities using a critical mindset in order to provide practical recommendations to Command
  • Analyzes absent related data for the Manager, Health, Wellness & Safety, including monthly summaries highlighting trends and drivers
  • Maintains accurate historical data by reviewing accidents reports, analyzing details, categorizing information and entering data into the computerized claims management system.
  • Acts as subject matter expert for WSIB and benefits and support frontline supervisors on how to complete reports (Injury on Duties)
  • Assists in the development, implementation and maintenance of other HR activities
  • Other duties, projects, as assigned (individual or group responsibilities)



  • Completion of a university degree in Human Resources or a relevant program
  • Certified Human Resources Professional (CHRP) Designation
  • Minimum 4 years of experience with effective HR administration with a focus on health and safety, WSIB, and non-occupational disability claims.
  • This previous experience should include:
    • Occupational and non-occupational disability claims, and benefit administration
    • Analyzing benefit data with the ability to identify key cost drivers and formulate recommendations
    • Balancing and reconciling benefit data between providers
    • Recent WSIB claims processing with understanding of Schedule 2 requirements including ability to properly prepare files for appeal
    • Solid understanding of benefit plans and relevant regulations and strong understanding of data recording and analysis
  • Strong knowledge and ability to apply OHSA, AODA, ESA legislation and Human
  • Rights Code into daily practice
  • Demonstrated analytical skills to analyze billing and health and wellness data
  • Proficiency with Microsoft (Outlook, Word, Excel, PowerPoint)
  • Proven accurate alpha and numeric data entry skills
  • Interpersonal and effective communication skills with multiple levels and sources for listening and comprehension
  • Ability to relay explanations of specialized matters (terminology or expressions) in non-technical terms.
  • Well-developed time management, prioritization, multi-tasking and organizational skills
  • Proven ability to interact diplomatically, tactfully and confidentially with all levels of the service and the public

Please apply as soon as possible to the job posting as candidates will be contacted prior to the closing date. As part of the selection for this position, all skills and qualifications as listed in the posting will be assessed to measure the suitability of all applicants. Assessment may include, but not be limited to: resume review, skills assessment, and/or interview.

Note: If you require accommodation at any time during the recruitment process, please advise the Human Resources contact on the posting. Appropriate assistance will be provided pursuant to the Service's Accessibility directive.

Durham Regional Police is an equal opportunity employer.
We thank all applicants for their interest; however, only those selected will be contacted.

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