Talent Management Specialist

SCOPE OF POSITION

Reporting to the Manager, Learning and Organizational Development, the Talent Management Specialist is responsible for leading and coordinating corporate talent management programs and related human resources projects and initiatives that contribute to a prepared, skilled and engaged workforce. The Specialist works in collaboration with internal and external stakeholders, undertakes a wide range of research on best practices in talent management, undertakes data analysis activities, develops programming, content, and coordinates initiatives that build organizational capacity and performance. The Specialist provides information and advice to stakeholders on programs and initiatives and facilitates a continuous improvement environment based on effective talent management practices and statutory requirements. 

SUMMARY OF DUTIES AND RESPONSIBILITIES

• Develops and implements the annual learning plan, in collaboration with stakeholders including designing solutions to meet corporate/ legislated/regulatory requirements within budget
• Coordinates and supports the administration of training activities
• Conducts learning and development needs analyses in collaboration with stakeholders to determine related requirements
• Collaborates with subject matter experts to develop content and training materials that effectively achieve learning objectives
• Monitors for and identifies continuous improvement opportunities, including the planning, delivery, tracking and reporting of talent management programs
• Develops evaluation methods and tools, and prepares reports and presentations on the effectiveness and impact of corporate learning and development programs and initiatives
• Leads and participates in identified initiatives and projects within the HR team and corporately that contribute to a prepared, skilled and engaged workforce
• Undertakes research, compiles and analyzes data, and prepares reports, recommendations, and presentations
• Supports the development and maintenance of policies, procedures processes and other documentation related to talent management programs
• Coordinates and supports the corporate Performance Development Program (PDP), escalating and supporting the resolution of program issues  
• Contributes to the development, implementation and coordination of a corporate Succession Planning Program, including a Coaching and Mentoring Program
• Works with clients to identify succession gaps across the organization, develop succession plans and actions for talent development and retention
• Coordinates corporate Employee Recognition Programs and related initiatives and activities that align with OCH’s Culture Roadmap
• Coordinates and supports activities related to the development and optimization of HRIS functionality and reporting, and other IT-driven business solutions
• Administers service agreements with external partners
• Monitors external developments and talent management trends in the HR industry, identifying best practices and analyzes and reports on impacts, opportunities, and risks
• Creates and uses development processes, tools, templates and assessments Supports the development of key HR metrics and compiles, analyzes and organizes data into reports that enable effective business decisions and improvements
• Promptly reports workplace accidents or incidents and unusual or dangerous work conditions
• Represents OCH in a professional manner and treats contacts with respect and courtesy
• Works in collaboration with other staff in a team approach to service delivery
• Works in alignment with OCH vision, mission, values, interests, plans objectives
• Performs work in accordance with applicable health, safety and privacy legislation, policies and procedures, and other legislation, policies and procedures relevant to area of work

QUALIFICATIONS/EXPERIENCE

A typical candidate will have the following qualifications and experience.  Exceptional candidates with different qualifications will be considered at the discretion of the employer if demonstrated experience, knowledge and ability warrant.

• Completion of a post-secondary program in Human Resources or a related field
• A minimum four (4) years of related human resources experience in a unionized environment including experience working with and optimizing human resource information systems
• Experience applying talent management strategies
• Possess or working towards a Certified Human Resources Professional designation is preferred

KNOWLEDGE AND ABILITY REQUIREMENTS

• Broad knowledge of Human Resources practices and procedures
• Knowledge of best practices and techniques related to learning, performance management, recognition, change management and other talent management related programs
• Knowledge of adult learning principles Broad familiarity with project management principles and practices
• Knowledge of human resource information systems capabilities, data extraction and analysis techniques, and methodologies to present data to end users
• Knowledge of Word, Excel, PowerPoint, Outlook, database applications and other standard corporate, learning and HR software
• Understanding of the values, vision mission of Ottawa Community Housing and a commitment to support those objectives
• Knowledge of applicable health and safety legislation, including the rights and responsibilities of workers
• Must be familiar with applicable statutory requirements, policies, procedures and guidelines relevant to area of work
• Strong attention to detail and an ability to distil research material, data and summarize accurate reports
• Excellent organizational abilities, proactive and able to manage competing priorities
• Ability to work collaboratively with various stakeholders to understand and respond to varying needs and priorities and solution oriented
• Strong analytical abilities and aptitude for working with data compilation, reporting and information systems
• Proficient with the use and application of various training applications (e.g., Adobe Captivate)
• Ability to write professionally, synthesize data and organize written material effectively
• Excellent interpersonal skills allowing for appropriate professional relationships with colleagues at all levels within the organization, as well as, with external stakeholders
• Demonstrated ability to interpret collective agreements, contracts, policies, and applicable legislation
• Ability to exercise discretion, initiative, tact and a high degree of confidentiality
• Ability to work independently, to manage own workload and to escalate issues to the Manager when appropriate
• Proficient in the use of information technology such as mobile devices and computer systems in the performance of work

COMPETENCY PROFILE

The core competencies to effectively perform in this position are Delivers Great Service, Builds Strong Work Relationships and Puts Learning to Work.

It is expected that these behaviours are demonstrated up to and including the specified level for each competency. Click here for the full competency profile.

• Delivers Great Service: B
• Builds Strong Working Relationships: B
• Puts Learning to Work: C

LANGUAGE REQUIREMENT

• Oral fluency and reading and writing abilities in English is required
• Oral fluency and reading and writing abilities in French is an asset

OTHER REQUIREMENTS

• Satisfactory Criminal Records Check

OCH is committed to providing accommodations for people with disabilities. If you require an accommodation, please notify Human Resources and we will work with you to jointly address your needs.