Senior Labour Relations Specialist, Human Resources

$68,523.00 to $83,889.00 per year
March 29, 2019
May 28, 2019
Employment Type
Full time
Designations Required/Preferred
CHRP, None


Reporting to the Manager of Labour Relations and Recruitment, the Senior Labour Relations Specialist will bring a high level of expertise, leadership and support in the area of Labour Relations to the team.  The incumbent is part of a dynamic and fast paced team that deals with a broad scope of Labour Relations issues and will work closely with all levels of management, union representatives and employees to establish and maintain a culture of positive and collaborative labour relations.


  • Builds relationships and provides guidance and support to all internal and external stakeholders on unionized labour issues;
  • Supports and provides guidance to management and the labour relations team in its administration of collective agreements, which includes collective bargaining, collective agreement application & administration, and grievance and arbitration procedures;
  • Provides guidance and expertise when preparing for and representing the organization in grievances, mediation and arbitration cases. Researches and prepares grievance responses and/or minutes of settlement; partners with legal counsel on matters proceeding to arbitration/mediation;
  • Provides advice, support and facilitation on labour and employee relations matters, including discipline and discharge cases, workplace accommodation matters, complex attendance management cases; and other conflict situations.
  • Facilitates CHEO’s workplace complaints processes, including investigating workplace harassment complaints and facilitating conflict resolutions processes as delegated;
  • Participates in and/or chairs collective bargaining as directed by the Manager of Labour Relations and Recruitment;
  • Participates or leads labour redeployment activities;
  • Supports in the development and implementation of policies, procedures, programs related to labour relations and ensures compliance with all applicable legislation and regulations; Develops and delivers labour relations education/training programs to provide guidance in LR processes and management for internal clients (e.g. grievance processes, bargaining settlement implementation);
  • Chairs labour/management meetings; approves meeting minutes; follows up on action items;
  • Tracks and prepares reports on performance indicators related to labour relations;
  • Develops and oversees  the integrity of labour relations data, documents, and information systems;
  • Completes project work and participates in other duties as assigned


  • Police Record Check (PRC) (Essential)
  • Bachelor’s degree in Human Resource Management, Industrial/Labour Relations or equivalent combination of education and experience (Essential)
  • Certified Human Resources Professional (CHRP) designation (Preferred)
  • Minimum of 5 years of progressive experience in labour relations (Essential)
  • Demonstrated knowledge of employment related legislation – Employment Standards Act, Labour Relations Act, Occupational Health and Safety Act, Human Rights Code(Essential)
  • Thorough knowledge of legal principles and framework associated with all aspects of Labour Relations (Essential)
  • Strong negotiation, problem solving, conflict resolution and decision making skills (Essential)
  • Experienced in leading workplace investigations (Preferred)
  • Demonstrated ability to deal with conflict and adversarial situations in a professional and competent manner (Essential)
  • Excellent communication and interpersonal skills with proven ability to establish trust and relationships at all levels within the organization and with union partners; (Essential)
  • Effective leadership, critical thinking and team work/team building skills (Essential)
  • Demonstrated ability to work in a fast paced environment, with strong organizational, administrative, and time management skills (Essential)
  • Flexible with working hours to suit operational requirements (Essential)
  • Proficiency in the use of MS Office products and good general knowledge of payroll/HR information systems (Essential)
  • Bilingualism (English/French) (Preferred)

Should the applicant require any accommodations during the application process please notify Human Resources as per the Accessibility for Ontarians with Disabilities Act.