Human Resources Business Partner

DHL Express
Brampton, Ontario or Hamilton, Ontario
Salary + Benefits
April 9, 2019
June 7, 2019
Employment Type
Full time
Designations Required/Preferred

POSITION:          Human Resources Business Partner – Ontario
REPORTS TO:    Senior Manager, Employee Relations - Canada                    
LOCATION:         Brampton or Hamilton, Ontario


The Human Resources Business Partner provides Regional Human Resources leadership and strategic business partnership to the regional and functional Operations, teams across the Ontario Region (Brampton and Hamilton). As a member of the respective Regional leadership team, the Human Resources Business Partner will provide support and leadership in the areas of labour and employee relations, disability management, compensation and benefits, as well as talent acquisition and change management.


  • Provide effective business partnership and influence in decision making with stakeholders 
  • Providing people management coaching to leaders and contributing to their skill development
  • Connecting with your Talent Acquisition partners on ways to act as steward for attracting and selecting diverse talent for the organization
  • Champion the performance and talent management processes in the Region including participation in talent reviews and succession planning
  • Act as a change agent to support critical business initiatives and support leaders in all elements of effective change management
  • Act as the primary the point of contact for Regional Union representatives regarding all issues related to the collective bargaining agreement and the labour/management relationship
  • Effectively balance the advocacy of employees with the requirements of the business to ensure decisions are balanced
  • Leads the execution of the labour relations strategy within the Region which includes
  • Ensuring best practices are applied by staying current with labour and employment legislation and HR industry developments
  • Partner with our HR functions to proactively respond to issues including grievances, training, compensation, development and employee relations
  • Conducting training for employees and managers as required i.e. labour relations, attendance management, anti-harassment and discrimination
  • Lead investigations and fact finding on employee and labour relations issues within the Region i.e. harassment, and disciplinary issues etc.
  • Support the management of illness or disability of employees related to either an occupational or a non-occupational absences and supporting the business with the development of RTW plans, accommodation, and injury/illness reporting.
  • Contributes to continuous improvement and best practices to influence HR strategies, policies and procedures;
  • Performs other duties as assigned.


  • Demonstrated ability to develop and implement people solutions to address business opportunities
  • Demonstrated consulting, influence leadership, and change management skills.
  • Proven ability to work closely with leaders to support the resolution of employee issues in a fast-paced environment.
  • A self-starter with the ability to take initiative from concept through to implementation.
  • Ability to handle multiple assignments and prioritize activities in a fast paced organization
  • Proven team player
  • Demonstrated critical thinking skills
  • Strong interpersonal, and written and oral communication skills.
  • Ability to work under pressure and meet challenging deadlines and the ability to work outside regular business hours as required 


  • Post-secondary HR or business degree/diploma (Business is preferred)
  • A minimum of 3 years of experience in an HR generalist or Business Partner capacity
  • Experience working in a unionized environment is an asset
  • Experience supporting multi – location operations with multiple collective agreements in a federally regulated industry is an asset.
  • HRIS and data analytics experience is an asset.
  • CHRP designation is an asset
  • 25%  travel within the region/country is required

We thank to all those who apply; however only those selected for an interview will be contacted.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

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