Manager, Human Resources Operations, Corporate Office

North York, Ontario (Don Mills and Sheppard Area)
Competitive compensation package
April 16, 2019
April 29, 2019
Job Level
Employment Type
Full time
Designations Required/Preferred

Manager, Human Resources Operations, Corporate Office

based in Toronto (Don Mills and Sheppard Area)

Securitas is a global leader in the security industry and has been providing security services since 1899. With over 8,000 employees in 24 offices across Canada, and 320,000 employees globally, we possess the experience and knowledge to offer a broad range of services including: Leading Technology Solutions, Remote Guarding, On-site and Mobile Guarding, and Investigations.

Reporting to the National Vice President, Human Resources, we are seeking an incumbent with an experienced Human Resources Generalist background to join the Corporate HR Team. This is a “hands-on” role and will appeal to HR Professionals who favour the operations side of the HR function and processes. A competitive compensation and benefits package will be offered.

Please email your resume to Rosalyn Gough at

Posting ad date is April 2019; the posting will remain open until successfully filled.


The Manager, Human Resources Operations role will appeal to current HR Managers who are hands-on, and/or HR Generalists who are experienced and ready to grow their career and step into a Manager, HR role. Specifically, HR Professionals who have hands-on experience in talent acquisition and recruitment processes; conducting employee onboarding, oversight and management of WSIB; administering compensation and benefit plans; managing Human Resources policies and programs; employee relations and utilizing HR database and HR IT systems to maintain Corporate data and employee records. The successful incumbent will possess a customer-service orientation while working with people in a positive manner.


  • Recruiting, posting ads, interviewing, staffing logistics, and creating offer letters
  • Employee orientation, on-boarding, and may help to plan training activities
  • Ensures compliance and regulations with Provincial legislation, including WSIB; works in collaboration with Field HR for RTW Programs; tracks and manages the disability programs
  • Administers compensation and benefit plans; participates in delivering other HR Programs
  • Provides support and assistance to management and employees in various HR-related topics such as leaves, compensation, and other HR general inquiries; monitors the Ethics line
  • Assists in development and documentation of human resources policies and practices
  • Maintains the Employee Portal with updates; provides information to staff on HR Programs, best practices, policies, manuals, standardized documents, and handbooks
  • Undertakes tasks around performance management and annual reviews
  • Gathers and analyzes data with useful HR metrics, such as employee turnover rates
  • Maintains HR and other employee-related databases and records. Prepares & analyzes reports that are necessary to carry out the functions of Corp. HR and Company compliance. Prepares periodic reports for management, as necessary or as requested
  • Manages and communicates with external vendors, such as Employee Assistance Providers, and Insurance Companies about Employee Benefits and similar services
  • Provides guidance to management for employee relations, coaching, disciplinary matters
  • Works in collaboration with others in the Corporate Human Resources Department for National and Corporate Programs, projects, and other activities, e.g. employee surveys, talent management, employee engagement initiatives, social responsibility
  • Assists the VP, Human Resources with various duties, and other duties as assigned


  • Able to work “hands-on” managing a functional portfolio vs. managing people
  • Proven experience as an HR Generalist that includes Workers’ Comp (WSIB)
  • Understanding of general human resources practices, policies and procedures
  • Good knowledge of employment laws, practices, regulations and compliance
  • Thorough knowledge of recruiting practices, techniques, sources, and interviewing
  • Proficient knowledge of MS Office, including Excel, and demonstrated skills in database management and record keeping
  • Experience in the administration of benefits and compensation programs
  • Always practices a high level of confidentiality, ethics, and professionalism
  • Excellent organizational skills, timely follow-up and attention to detail
  • Excellent verbal and written communication; superior people skills
  • Can easily work either independently or as a team with a results-driven approach
  • Predisposition to performing as a self-starter
  • Customer service orientation and displays a manner that cultivates a winning culture
  • Possesses a strong work ethic and good attendance
  • Demonstrates maturity and sets an example


  • Human Resources Diploma or related bachelor’s degree with five (5) or more years of Human Resources experience as a generalist and/or human resources roles with Recruitment, Workers’ Compensation, HR related IT Systems, and Compensation & Benefits administration. Longer time in the workforce is considered an asset.
  • An HR Professional Designation is an asset but not mandatory.
  • A background in the service industry is an asset but not mandatory.


    Please email your resume to Rosalyn Gough at

    Securitas values diversity and inclusion and encourages all qualified people to apply.

    Posting ad date is April 2019; posting will remain open until successfully filled.

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