Manager, Human Resources Operations, Corporate Office

Very competitive compensation and benefits package
April 29, 2019
June 12, 2019
Job Level
Employment Type
Full time
Designations Required/Preferred

Manager, Human Resources Operations, Corporate Office

based in Toronto (Don Mills and Sheppard Area)

Securitas is a global leader in the security industry and has been providing security services since 1899. With over 8,000 employees in 25 offices across Canada, and 320,000 employees globally, we possess the experience and knowledge to offer a broad range of services including: Leading Technology Solutions, Remote Guarding, On-site and Mobile Guarding, and Investigations.

Reporting to the National Vice President, Human Resources, we are seeking an incumbent with a strong Human Resources Generalist background of 7+ years, and who possesses an HR Designation to join the Corporate HR Team. This is both a strategic and tactical “hands-on” role and will appeal to HR Professionals who favour the operations side of the HR function and processes. A very competitive compensation and benefits package.

Please email your resume to Rosalyn Gough at

Posting ad date is May 2019; the posting will remain open until successfully filled.


The Manager, Human Resources Operations, Corporate role will appeal to current HR Managers who are adept at balancing both the strategic and hands-on aspects of the HR Function. Or, for very strong HR Generalists who are at least 7+ years of experience and ready to grow their career and step into a Corporate Manager, HR role. Specifically, HR Professionals who have hands-on experience in talent acquisition and recruitment processes; conducting employee onboarding, oversight and management of WSIB; administering compensation and benefit plans; managing Human Resources policies and programs; employee relations and utilizing HR database and HR IT systems to maintain Corporate data and employee records. The successful incumbent will possess a customer-service orientation and a positive manner.


  • Recruiting, posting ads, interviewing, staffing logistics, and creating offer letters
  • Employee orientation, on-boarding, and may help to plan training activities
  • Ensures compliance and regulations with Provincial legislation, including WSIB; works in collaboration with Field HR for RTW Programs; tracks and manages the disability programs
  • Administers compensation and benefit plans; participates in delivering other HR Programs
  • Provides support and assistance to management and employees in various HR-related topics such as leaves, compensation, and other HR general inquiries; monitors the Ethics line
  • Assists in development and documentation of human resources policies and practices
  • Maintains the Employee Portal with updates; provides information to staff on HR Programs, best practices, policies, manuals, standardized documents, and handbooks
  • Undertakes tasks around performance management, coaching and annual reviews
  • Gathers and analyzes data with useful HR metrics, such as employee turnover rates
  • Maintains HR and other employee-related databases and records. Prepares & analyzes reports that are necessary to carry out the functions of Corp. HR and Company compliance; Prepares periodic reports for management, as necessary or as requested
  • Manages and communicates with external vendors, such as Employee Assistance Providers, and Insurance Companies about Employee Benefits and similar services
  • Provides guidance to management for employee relations, coaching, disciplinary matters
  • Works in collaboration with others in the Corporate Human Resources Department for National and Corporate Programs, projects, and other activities, e.g. employee surveys, talent management, employee engagement initiatives, social responsibility
  • Assists the VP, Human Resources with various duties, and other duties as assigned


  • Professional demeanor and able to work “hands-on” managing an HR functional portfolio
  • Proven experience as an HR Generalist that includes oversight of Workers’ Comp (WSIB)
  • Very good understanding of general human resources practices, policies and procedures
  • Good knowledge of employment laws, practices, regulations and compliance
  • Thorough knowledge of recruiting practices, techniques, sources, and interviewing
  • Proficient knowledge of MS Office Suite, including Excel, and demonstrated skills in HR database management and general record keeping for personnel files
  • Experience in the administration of benefits and compensation programs
  • Works collaboratively with Field HR Managers and HR Specialists across Canada
  • Always practices a high level of confidentiality, ethics, and professionalism
  • Excellent organizational skills, timely follow-up and attention to detail
  • Excellent verbal and written communication; superior people skills
  • Can easily work either independently or as a team with a results-driven approach
  • Predisposition to performing as a self-starter
  • Customer service orientation and displays a manner that cultivates a winning culture
  • Possesses a strong work ethic and good attendance
  • Demonstrates maturity and sets an example


  • Human Resources Diploma or related Bachelor’s Degree with seven (7) or more years of Human Resources experience as a strong HR generalist; OR, can be in combination as an HR Business Partner and/or General HR Manager with a working background in Recruitment, and oversight and management for Workers’ Compensation (while working with Field HR). Experience using HR related databases and human capital systems. General Compensation & Benefits administration. Longer time in the workforce is considered an asset.
  • An HR Professional Designation is Mandatory.
  • A background in the service industry is an asset but not mandatory.


Please email your resume to Rosalyn Gough at

Securitas values diversity and inclusion and encourages all qualified people to apply.

Posting ad date is May 2019; posting will remain open until successfully filled.

No Agencies please.

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