Labour Relations Business Partner

Kitchener, Ontario
To be discussed
May 8, 2019
July 7, 2019
Employment Type
Full time
Designations Required/Preferred

Reporting to the Director, Labour Relations, the successful candidate will be responsible for providing advice and support to a defined client group on issues related to collective agreements, policies and employment law. The incumbent will act as an internal resource and must be able to provide guidance on labour relations issues to various levels of management. The successful candidate will actively participate and lead union-management committees, administer the grievance process and assist the Director, Labour Relations with collective bargaining. The incumbent is also responsible for maintaining effective day-to-day labour relations with the company’s unions. The successful candidate must demonstrate practical knowledge of employment laws and statutes in Ontario.


  • Provide leadership, training and guidance to Managers and Supervisors on the interpretation of the Collective Agreements, Human Resources policies and relevant legislation related to unionized staff.
  • Provide guidance and support on all Human Resources matters related to unionized staff: recommends action plans on dealing with complaints, assists in the development of investigation questions, recommends performance management strategies including appropriate levels of discipline, advises on the content and structure of disciplinary/counseling letters and ensures effective resolution of issues.
  • Participates and attends grievance meetings: responds to grievances: gathers facts, develops chronologies, prepares abandonment letters and responds to letters from the Union.
  • Maintains grievance databases: enters grievances, identifies trends, ensuring there is a corporate grievance history.
  • Assists in the preparation of negotiations: researches and organizes industry data, assists in the consultation process, assists in the development of employer proposals and assists with the provincial implementation of the memorandum of settlement.
  • Researches Labour Arbitration and case law decisions when requested and obtains legal opinions as necessary.
  • Participates on various committees with bargaining agents; Assists with implementation of action items (Local and Provincial Labour Management meetings)
  • Performs other duties as required.


  • University degree, or related education with focus on Human Resources, Industrial/Labour Relations. 
  • Three to five (3-5) years of progressive Labour Relations work experience, preferably in the health care industry. 
  • Thorough knowledge of and experience in a multi-unionized workplace is preferred.
  • Must have excellent knowledge of employment and labour law, jurisprudence and statutes
  • Mediation/dispute resolution/workplace investigation skills are an asset 
  • Demonstrated ability to effectively manage multiple priorities at the same time. Must have excellent communication, customer service and teamwork skills
  • Must have competency with Microsoft Office Suite
  • Ability to travel throughout Ontario to local branches, as required; Approx 30%