Human Resources Business Partner


If you value the opportunity to work for one of the GTA’s Top Employers while making a difference and contributing to the wellbeing of staff and clients then CAST is the place for you!

The Children’s Aid Society of Toronto (CAST) is proud of their long history of leadership in protecting children and their commitment to the provision of quality service to children and their families. If you are looking to make a difference in the lives of children, we have an opportunity for you.  Working in the heart of the city at Yonge and Bloor with excellent remuneration, benefits and vacation entitlements, come join us and be part of our Human Resources Team and work for one of the city’s Top Employers.

The following temporary, full-time position (up to 15 months) are available and applications are invited:

Human Resources Business Partner – Organizational Effectiveness and Employee Relations

Job Posting: JP#19-114

Salary: $76,704 - $90,838

The HR Business Partner supports CAST’s management and staff by understanding their key objectives and providing advice, coaching, guidance and consultation as an ER/LR and Organizational Effectiveness (OE) resource. The HR Business Partner ensures legislative obligations are met and appropriate actions are taken with regard to complaints, investigations, grievances and mediation of workplace conflict, while also working to contribute to harmonious employee-employer relationships and a positive, productive labour relations environment. This position also supports employee and organizational development initiatives such as performance management, change initiatives, leadership development, diversity and equity initiatives.

1. Understands the priorities and operations of the branches/departments to provide effective guidance, coaching and advice on human resources related matters in accordance with applicable legislations, policies, collective agreements, processes and procedures.  Approach includes identification of risk, consideration of impact to the branches/departments and recommended solutions.
2. Consults with supervisors and managers to provide support with performance processes (e.g. coaching and performance appraisals) and change initiatives from both an OD and ER/LR lens to ensure successfully performing teams and staff.
3. Provides advice and guidance on business planning & organizational issues in support of strategic and operational objectives and people management strategies such as diversity and equity and career development initiatives.
4. Responsible for the administration, application and interpretation of collective agreements including the grievance process and other labour relations matters.
5. Coordinates and/or takes necessary actions related to complaints, investigations, mediation or other OE interventions as required.
6. Prepare reports by collecting, analyzing, and summarizing data and trends including HR Metrics within branches/ departments and CAST.  Provides research and analysis of data on various labour relations processes including grievance, arbitration and collective bargaining.
7. Works collaboratively with other colleague(s) fostering and supporting a team environment.
8. Provides HR support to committees, projects, and policy/program development as required.   Supports other members of the Human Resources Departments as needed.
9. Works in a safe manner in accordance with the Society’s health and safety policies and procedures and all relevant legislation.
10. Acts in accordance with and incorporates Society's Code of Ethics, Confidentiality, Anti-Oppression/Anti-Racism, Harassment & Discrimination policies, etc.
11. Complies with Society’s policies and procedures.
12. Other duties as required.


Education and Experience:
• A completed undergraduate degree in Human Resources plus 5 years’ progressive experience in Human Resources; OR
• A completed undergraduate degree plus a post-secondary certificate in Human Resources plus 5 years’ progressive experience in Human Resources; OR
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
• Possess or currently working towards CHRP/CHRL designation.

Knowledge and Skills:
• Strong HR Generalist background in a unionized environment with core competencies in the areas of employee relations, labour relations and organizational effectiveness.
• Practical understanding and application of methodologies and approaches for: organization design, performance management, diversity, conflict management and investigations.
• Relationship building skills and ability to gain trust and confidence of a client group.
• Demonstrated experience in coaching, problem-solving, and organizational processes.
• Creativity and resourcefulness in demonstrating multiple solutions to issues.
• Excellent consulting, communication and engagement skills, coupled with the ability to influence stakeholders in establishing/delivering HR actions.
• Consistently sound judgment, flexibility and the ability to work successfully under pressure
• Exceptional commitment to customer service.
• Self-motivated & goal oriented - high initiative and ability to prioritize and multi-task while meeting tight deadlines.
• Ability to work effectively both independently and within a team environment.
• Demonstrated ability to maintain a high degree of confidentiality, take ownership of duties and responsibilities, unwavering professionalism and diplomacy even when challenged.
• Sound knowledge of human resources best practices and employment related legislation.
• Demonstrated analytical and research skills, ability to analyze data and prepare reports, and work with HR data.
• High degree of proficiency in all MS office programs.

• Proficiency in French &/or a second language
• Human Resources experience working in a non-profit environment
• Masters in Industrial Relations is an asset


Anti-Oppression/Anti-Racism at CAST

CAST is committed to having a workforce that is reflective of the diversity of the City of Toronto and strongly encourages application from all qualified individuals, especially those who can provide different perspectives and contribute to a further diversification of ideas.

 Accommodation at CAST

We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department at 416-924-4640 x2300. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.


Apply directly on our website at under the Employment section by SUNDAY, JUNE 30, 2019.  Please note: we will be reviewing and interviewing applicants over the duration of the posting period.

If you cannot apply on our website, applications can be faxed (416-324-2400), or mailed (30 Isabella Street, 5th Floor) to the attention of Human Resources, clearly indicating the Job Posting Number: JP#19-114

We thank all applicants for their interest, however, only qualified applicants will be contacted. 


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