Advisor, Talent and Culture

Position:                   Advisor, Talent and Culture 

Location:                  Central Library

Status:                       Full Time

Salary Range:          Band 8 (Non-Union Salary Scale), $83,738 – 97,971

The Community

The City of Richmond Hill is a community of over 200,000 people located north of Toronto. It is the 6th fastest growing municipality in Ontario and is expected to increase by 30% in the next 10 years. Over half the population was born outside Canada, with ongoing and increasing diversity anticipated. It has the highest proportion of residents with post-graduate education in Canada, and the community tends to be young, family-oriented with a strong technology orientation; as such, residents value education and library services.

The Library and its Workforce

Richmond Hill Public Library is committed to enriching your connections, choices and community.   It has four branches, with 72,700 registered members and over three million online and in-person uses. Members use 2.1 million collection items annually, and 66,700 people attend its programs.  As a 21st century Library we continue to adapt to change in various ways which includes empowering staff through teamwork, development and a celebration of curiosity.

A total of 143 employees (92 FTEs, including 108 unionized members of CUPE Local 905.24) serve the community of Richmond Hill at four branches, with 62,000 registered members and over three million online and in-person uses. Members use 2.11M collection items annually, and 65,000 people attend its programs. The Library has a substantial technology infrastructure which serves and supports both its customers and its administration and operations.

Position Summary

Reports to Executive Manager, Talent and Culture, responsible for daily HR and Payroll administration. Job duties include payroll processing, recruitment, benefits and pension administration, employee attendance, leaves and disability management.

Responsibility and Duties:

  • Acts as a trusted confidential advisor to Management Team; performs confidential duties related to personnel.
  • Manages and processes bi-weekly payrolls; enters payroll data and transmits data; generates and submits ROEs;
  • Processes payroll journal entries and maintains reconciliation files for payroll related accounts.
  • Manages Year-End payroll process; generates summaries and reports as needed. 
  • Responds to staff inquiries related to Personnel and Payroll related matters;
  • Works closely with Business Services team to ensure annual personnel budgeting is completed timely and correctly.
  • Builds relationships, handles challenging situations in a tactful and diplomatic manner.
  • Maintains and manages personnel files (paper and electronic records) ensuring privacy and confidentiality; inputs and updates employee data in Dayforce.
  • Assists with the process of recruitment, selection, and new hires on-boarding in collaboration with the Hiring Manager.
  • Monitors and administers employee benefits and pension (OMERS) programs.
  • Coordinates the administration of all occupational and non-occupational disability claims (e.g. WSIB, LTD); facilitates employee return to work process.
  • Coordinates all employee leave requests.
  • Coordinates performance appraisal cycle of employees with all departments.
  • Generates HR and Payroll reports on a regular basis and as requested.
  • Researches and acts as a liaison with various government agencies, comparator libraries and legal counsel regarding personnel matters.


  • Post-Secondary education in Human Resources Management. Certified Human Resources Leader designation required.
  • Payroll Compliance Practitioner certificate. Certified Payroll Manager designation preferred.
  • 5 years of proven experience as HR generalist in a unionized environment, and experience of full cycle Canadian Payroll processing;
  • Ability to work flexible hours, including evenings and weekends.
  • Valid G-class Driver’s license with access to a reliable vehicle.
  • Excellent understanding of HR and Payroll theories, policies and practices in both union and non-union environments.
  • Comprehensive knowledge of current and related Employment, Labour, Human Rights and Payroll legislations.
  • Good knowledge and understanding of payroll and benefits costing for budget and collective bargaining process.
  • Commitment to superior customer service.
  • Analytical and problem solving skills required to conduct research, data collection and analysis.
  • Excellent communication skills to effectively work with various levels of personnel, staff, management, internal and external partners and other service providers.
  • Excellent conflict resolution and problem solving skills with complex and sensitive issues.
  • Proficient Microsoft Office skills; advanced knowledge of Excel.

The Library will require a current Vulnerable Sector Screening from the successful applicant as a condition of employment.

Application Process:

Interested candidates are asked to submit a resume and covering letter indicating how they meet the qualifications of this position by 5:00 p.m. June 21, 2019  quoting posting 2019 - 15 to:

                        Talent and Culture



The Library thanks all applicants for their interest, however, only those selected for an interview will be contacted. Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, RSO 1990, for recruitment purposes. Questions about this collection of personal information should be directed to: Chief Executive Officer, Richmond Hill Public Library, 1 Atkinson Street, Richmond Hill, ON, L4C 0H5.

The Richmond Hill Public Library is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please contact Talent and Culture at

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