Human Resources Generalist


Job Purpose

Provide an effective and dedicated HR advisory service to staff and management in the Paramedic Services department in relation to day-to-day operations, and in collaboration with the Human Resources Division for the County.

Primary Responsibilities

As the HR Generalist you will be assigned the Paramedic Services portfolio where you will provide expertise, support and consultation in all areas of human resources management including but not limited to:

  • Monitors the performance management process within the department, including assisting with the disciplinary process under the collective agreement, providing assistance with letters and documentation, and ensuring performance appraisals are up to date and follow the approved process
  • Plans and participates in the recruitment, selection and on-boarding of Paramedics, including reviewing applications, scheduling skill testing and interviews, tabulating results and participating in interviews
  • Ensures up-dated criminal background/vulnerable sector checks for all Paramedics
  • Assists with the facilitation of orientation to newly hired Paramedics
  • Day-to-day support to the departmental return to work and disability management processes, including completion of required forms for Short Term Disability, Long Term Disability and WSIB claims ensuring frequent updates and contact is maintained with injured workers
  • Schedules and facilitates return to work meetings
  • Generates HR reports for the paramedic services management team
  • Liaises closely with the human resources division to provide up-to-date information on Paramedic Services departmental issues such as training, employee information, disability management and labour relations
  • Monitors and provides direction and support related to departmental attendance management
  • Facilitates exit interviews for departing Paramedics
  • Assists with the planning of departmental staff events like retirements, graduations, etc.
  • Provides advice on collective agreement and HR policy interpretation and application within Paramedic Services
  • Reviews departmental policies and compare and contrast to Corporate Policies and recommend amendments
  • Facilitates HR related training to paramedics and supervisors (i.e. Respect in the Workplace, WSIB process, etc.)
  • Facilitates step 1 grievance meetings and tracks the process and timelines
  • Participates in quarterly Labour Management meetings
  • Provides assistance to the Chief on human resources related council reports; providing researched information and statistics
  • Respond to corporate HR issues as back up to the HR Manager on occasion
  • Ensures that Occupational Health and Safety practices and County of Perth policies and procedures are adhered to; wears any personal protective equipment required to ensure personal safety and report any known hazards and/or incidents in the workplace to immediate Supervisor.

Purchasing Authority

  • In accordance with the level of authority delegated by the CAO and County by laws


  • A degree in Human Resources, Labour Relations, Industrial Relations or related discipline from a recognized university or college
  • CHRL designation from the Human Resources Professionals Association (Ontario)
  • 3-5 years related work experience
  • Minimum of 3 years’ experience in labour relations within a unionized environment
  • Joint Health and Safety Committee certification is an asset
  • Work experience in a public sector emergency services department is an asset


  • Advanced skills and experience in administering HR-specific programs in a paramedic service, health care environment or similar unionized environment
  • Advanced knowledge of current trends and issues in HR, Employment Standards and other employment related legislation and how to apply them in the workplace
  • Experience contributing to and/or leading various HR strategic initiatives
  • Proven understanding of business processes and change management
  • Excellent oral and written communication skills including attention to detail and accuracy of information
  • Ability to interact and communicate effectively with individuals at all levels of the organization
  • Experience in building, managing and maintaining employee and leadership relationships
  • Proven ability to manage conflict
  • Ability to maintain confidentiality and conduct work within appropriate privacy standards
  • Ability to offer sensible judgment, recommendations, opinions and suggestions based on sound HR knowledge
  • Highly organized in prioritizing work, multi-tasking, and consistently meeting deadlines within a fast paced work environment
  • Must be a self-starter with the ability to work in a collaborative team based environment
  • Advanced skill level in MS Office applications (Word, Excel, PowerPoint, and Outlook) required
  • Advanced knowledge of Human Resources Management functions

Working Conditions

  • Primarily office environment working with computers and other office equipment, some limited travel may be required between County facilities

Physical Requirements

  • Essential functions may require maintaining physical condition necessary for sitting, using the telephone and keyboard for prolonged periods of time
  • Periods of concentration, attention to detail and accuracy
  • May be required to simulate lifting patients on stretchers, lift chairs etc. in a controlled  environment for the purposes of assessing RTW employees in a paramedic work hardening program
  • May be required to lift/carry objects such as lap top/projector for providing training sessions

Direct Reports

  • None