Senior Manager, Human Resources - Toronto

March of Dimes Canada
Annual salary + benefits + pension
July 5, 2019
July 31, 2019
Job Level
Employment Type
Full time
Designations Required/Preferred

Location / Lieu: Toronto

Position / Poste:  Senior Manager, Human Resources

March of Dimes Canada (MODC) is a federally registered national charity that offers a wide variety of programs and services to Canadians living with disabilities. Since 1951, MODC has been on the forefront of the disability movement with a mission that is dedicated to maximizing the independence, personal empowerment and community participation of people with disabilities. MODC has over 2000 employees and 1300 volunteers in communities all across Canada. 

Reporting to the Director of People and Culture, the Senior Manager, Human Resources is responsible for the planning, design, development, implementation and maintenance of the national Human Resources policies and processes in relation to recruitment, onboarding, performance management and retention of talents at MODC and its subsidiaries. 

The successful candidate will be based at our National Office at 10 Overlea Blvd. Toronto, ON, M4H 1A4


  • Develop and update Human Resources policies and procedures to align with the organization’s objectives and legislative requirements. 
  • Research, analyze and forecast Human Resources trends and better management practices and utilize information to assess gaps between the organization's Human Resources strategy and current Human Resources practice. 
  • Monitor and anticipate the effects of employment legislative or regulatory changes and develop plans for timely compliance.
  • Oversee the full cycle recruitment process to meet the organization’s staffing requirements across all levels and departments. 
  • Develop and manage the national onboarding program to address specific program and/or regional needs and ensure a positive integration of new hires into the organization’s operations and work culture. 
  • Work closely with the management team to provide advice and support on Human Resources related issues (union and non-union).
  • Conduct investigations and lead appropriate responses to formal or informal complaints related to Human Resources practices or grievances.
  •  Manage the job design and job evaluation process, utilizing analytical abilities to match proposed job designs to overall organizational objectives.
  • Analyze and report on key Human Resources metrics to the senior management team.
  • Conduct, gather and analyze market survey data and research current compensation trends to ensure competitive hiring practices. 
  • Identify and manage employment related risks, ensuring that all legislative compliance requirements are met under the Occupational Health and Safety Act, Workplace Safety and Insurance Act, Labour Relations Act, Employment Standards Act and any other applicable laws and regulations across Canada. 
  • As required, provide assistance to workers’ compensation, disability claims, working collaboratively with the HR management team, third party administrators, management and the employees to facilitate early and safe return to work plans.
  • Undertake projects that support the accomplishment of HR goals of high employee engagement and continuous quality improvement.  ​


  • Post-secondary degree in a related field, with at least 7-10 years of human resources generalist experience 
  • 5 years of experience at management/leadership level in human resources management, labour relations, organizational effectiveness, organizational behaviour and support in a multi-branch (location) national operation, and with Certified Human Resources Professional or Leader designation
  • Extensive working knowledge of employment legislation in Canada
  • Management of volume recruitment activities across all functions, and experience in leading and managing HR projects 
  • Strong working knowledge of job design and job evaluation process. Knowledge of the Hay Group Job Evaluation system is an asset
  • Experience in administration of collective bargaining agreements
  • Demonstrated leadership, project management, change management, problem-solving, organizational and analytical skills, with the ability to take initiative and responsibility and create new processes and services
  • People leader with proven ability to work effectively with a wide range of internal and external constituencies in a diverse community 
  • Excellent organizational and communication skills, with the ability to write and communicate well-defined reports to management and external stakeholders 
  • Ability to analyze complex, sensitive problems and situations, evaluate alternatives and make sound, appropriate recommendations or decisions
  • Proficient understanding of human resources and learning management systems  
  • Advanced computer skills and highly aptitude for learning and using computer software​

Applications accepted until / Candidatures acceptées jusqu’au (mm/dd/yy): July 19, 2019

If you are interested in transforming the quality of life for people with disabilities and in being part of one of the most innovative and committed non-profit organizations in Canada, please submit your resume to: 

Shirley Marie Garcia, Director of People and Culture, at

Fax: 416-425-1920


As part of its commitment to Employment Equity, March of Dimes Canada encourages applications from qualified members of the four designated groups: women, aboriginal peoples, persons with disabilities, and visible minorities. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), March of Dimes Canada will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require any accommodations, please notify us and we will work with you to meet your needs.​

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