Senior Manager of Employee Services

Lindsay, Ontario
Salary + benefits
July 5, 2019
July 19, 2019
Job Level
Employment Type
Full time
Designations Required/Preferred

Trillium Lakelands District School Board is seeking an outstanding leader who inspires educational vision, in anticipation for an opening for a Senior Manager of Employee Services.

The Board operates a strong, progressive system with approximately 2,000 staff members and 16,000 students from JK to grade 12, including forty-one elementary schools, seven secondary schools, adult and alternate education learning, and virtual learning.

Trillium Lakelands District School Board is centrally located in the province with urban and rural areas offering spectacular scenery, a wide variety of four-season sporting activities, as well as cultural and post-secondary educational opportunities.

Location: Lindsay, ON

Please note that travel throughout the TLDSB area will be required. Ongoing access to reliable, efficient and effective transportation.

1. Summary of duties:

Reporting to the Executive Officer of Employee Services, and as a member of the management team, the Senior Manager of Employee Services is responsible in the shared effective leadership, management and supervision of the department’s staff and related service delivery in accordance with Trillium Lakelands District School Board’s mission, values, strategic priorities, policies and procedures. The Senior Manager is responsible for contributing to the management of employee services and labour relations strategies, and acts in an advisory capacity to management on employee and labour relations related matters and issues.The Senior Manager is responsible for contributing to the planning, organizing, directing, and evaluating the delivery of all assigned accountabilities. As a member of the management team, the Senior Manager contributes to excellence in the leadership of the organization and collaborates with other members in the planning and decision processes aimed at enhancing the delivery of the department’s services and accountabilities.  The Senior Manager ensures the department operates in accordance with all legislated requirements, governing policies and procedures, and collective agreements.

2. Minimum qualifications and position requirements:

  • A four (4) year University degree in Human Resources Management or related discipline.


  • Minimum ten (10) years of progressive experience in human resources or labour relations.
  • Minimum two (2) years of leadership and management experience.
  • Experience working in multi-union environment.

Skills, Abilities, Qualifications, and Knowledge

Reporting to the Executive Officer of Employee Services, the successful candidate must on an ongoing and consistent basis demonstrate effective knowledge and practice of:

  • Ability to develop and promote a shared vision working with various dynamic teams including employee services and labour relations;
  • Demonstrate active leadership and work collaboratively with the academic and operations departments and all employee groups to support students achievement and well-being;
  • Provide focused policy planning and implementation, guidance, thinking, staff capacity building, and the promotion of equitable practices which value inclusion and diversity;
  • Apply a high level of professional judgment, tact, diplomacy and confidentiality in work related and work impacted engagements;
  • Demonstrate problem solving, facilitation, outstanding clear communication and presentation skills (both verbal and written) delivering to diverse client groups and before various boards and tribunals;
  • Strong negotiation and alternative dispute resolution skills, coupled with a proven ability to successfully identify, build, foster and maintain collaborative working relationships.
  • A proven ability to utilize Human Resource best-practices and apply modern theory to provide innovative and fundamentally sound tactical and strategic advice in the areas of employee services and labour relations with a focus on ensuring organizational effectiveness and achievement of departmental goals;
  • Ability to balance and manage multiple competing interests, using superior consultative skills, in order to influence sound decision-making;
  • Adapt to new, different, and changing requirements; prioritization and organization of workload within an ongoing dynamic work environment;
  • Work within multidisciplinary teams;
  • Application of evidence informed decision making and practices;
  • Provide subject matter expertise in all labour and employee relations matters, advising on grievance decisions, arbitration, collective agreements, employment contract interpretations and negotiations;
  • Contribute and demonstrate leadership in the staffing and recruiting functions of the Board, including selection strategies and operations, and acting as a contributing member regarding negotiations of collective bargaining agreements;
  • Bring a comprehensive understanding of relevant employment legislation and regulations, including the Ontario Labour Relations Act, the Ontario Human Rights Code, the Employment Standards Act, the Accessibility for Ontarians with Disabilities Act, etc.;
  • Demonstrate strong analytical, research ability in conducting workplace investigations and report-writing skills to obtain information and provide creative and fundamentally sound recommendations on a variety of complex issues;
  • Facilitate performance appraisal processes for all categories of staff including the ability to coach and assist managers to have difficult conversations, manage performance, mentor, etc.;
  • Contribute to the oversight of the effective management and initiatives relating to Employee Health and Safety;
  • Demonstrate the importance of accountability to students, parents, the community, the Director of Education, and the Board, for ensuring that students benefit from a high quality education

3. Preferred qualifications:

  • Graduate Degree or in progress in a related discipline (e.g. Industrial Relations).
  • Certified Human Resource Professional (CHRP) or Certified Human Resources Leader (CHRL) designation.
  • Knowledge of or experience working in the Education Sector.
  • Knowledge of the School Board Collective Bargaining Act.
  • Knowledge of the Pay Equity Act


Please submit applications by 4:30 p.m. on Friday, July 19, 2019 including a recent performance appraisal and three professional references, including the current immediate supervisor, quoting posting #SA-2019-07-05-05 to the Executive Assistant of the Executive Officer of Employee Services, Tracy Downing via email:

Trillium Lakelands District School Board would like to thank all respondents, however, only those selected for an interview will be contacted. The successful candidate will be required to provide an original Criminal Record Check, including Vulnerable Sector screening, prior to the commencement of employment. Please note that the CRC must be dated within six months of acceptance of employment.

Trillium Lakelands District School Board complies with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for a disability during any stage of the recruitment process, please advise the Employee Services Department.