Manager, Total Compensation and HR Policy

SCOPE OF POSITION

Reporting to the Director, Human Resources, the Manager, Total Compensation and HR Policy is responsible for the coordinated planning, development, implementation, and ongoing management of a broad range of programs, processes and initiatives in the areas of total compensation, HR policy and compliance, and disability and wellness that support corporate and departmental plans and objectives. The Manager is responsible for monitoring and ensuring compliance with statutory requirements related to human resources and for developing related plans to manage risk to the organization and promote OCH values and the achievement of organizational objectives. The Manager provides expert advice and guidance in support of business decisions and oversees the operation of assigned area of responsibility, including managing financial resources, and providing overall supervision and direction to assigned staff and leading continuous improvement.

SUMMARY OF DUTIES AND RESPONSIBILITIES:

• Works with stakeholders to identify requirements and manages the planning, development and implementation of related HR programs and initiatives
• Manages strategic compensation and benefits plans, programs and practices that enable business objectives manage risk and costs, and align with best practices
• Provides leadership in managing employee disability and wellness programs and initiatives in alignment with organizational needs
• Develops, implements and maintains effective job documentation, job evaluation and pay equity processes and practices
• Monitors for and analyzes statutory changes and HR compliance gaps, developments and trends in HR practices, and recommends plans of action on impacts, opportunities and risks
• Supports research, data and analytics needs related to collective bargaining and other legislative and labour relations activities
• Leads the development, implementation and maintenance of HR policies and procedures, including supporting communication and learning efforts
• Provides expert advice, consultation, and guidance to staff and management
• Identifies, recommends and leads changes to employment contracts
• Provides leadership and supports the collaborative development of the annual staffing budget and variance reporting
• Manages the development of metrics and the delivery of data and insights that enable business decisions and continuous improvement
• Supports the preparation of and manages assigned budgets, monitors expenditures, ensures the timely validation and approval of expenses, and ensures costs are controlled
• Provides leadership and overall management of staff within areas of responsibility, including assigning, monitoring and evaluating work, setting work plans, priorities and expectations, coaching, developing and motivating staff, and ensuring effective service delivery
• Identifies, plans for and manages human resources needs for assigned area of responsibility, including hiring, termination, discipline, investigations and grievances
• Manages the effective and efficient operation of areas of responsibility, monitoring and reporting on adherence to targets and performance indicators, and driving continuous improvement
• Oversees the effective procurement and management of contractors, consultants and suppliers
• Manages collaborative and results oriented relationships, acting as a respectful, courteous and professional representative of OCH with all work-related contacts
• Participates in management team meetings, departmental and corporate workgroups, committees and initiatives as identified
• Works in collaboration with other staff in a team approach to service delivery
• Ensures the timely investigation, response to, and documentation of all workplace incidents
• Ensures that own work and the work of all staff aligns with OCH values, interests, plans and objectives
• Ensures that own work and the work of all employees is carried out in accordance with applicable health, safety and privacy legislation, policies and procedures, and all other legislation, policies and procedures relevant to area of work

QUALIFICATIONS/EXPERIENCE:

A typical candidate will have the following qualifications and experience.  Exceptional candidates with different qualifications will be considered at the discretion of the employer if demonstrated experience, knowledge and ability warrant.

• University degree in Human Resources, Industrial Relations, or related field
• A minimum five (5) years of related progressive experience managing, developing and delivering human resources programs in a unionized environment, including a minimum of two (2) years experience managing compensation and benefits programs, including job evaluation
• Experience developing and implementing policies, including research, drafting and consultation
• Certified Human Resources Leader or Certified Compensation Professional designation or equivalent is preferred

KNOWLEDGE AND ABILITY REQUIREMENTS:

• Knowledge of OCH structure and operations, human resources policies, procedures, and programs, and collective and employment agreements
• Knowledge of total compensation strategies, principles, practices, techniques, and current industry trends
• Knowledge of quantitative principles applicable to compensation, including measures of central tendency and variability, time value of money and simple regression analysis
• Knowledge of principles, practices, and techniques related to job evaluation and pay equity
• General knowledge of principles, practices, and techniques related to disability management and early return to work strategies
• Knowledge of project management principles, practices, and techniques
• Knowledge of process improvement theories and practices
• Knowledge of records management principles and practices
• Knowledge of Word, Excel, PowerPoint, Outlook, human resource information systems, and other standard corporate software
• Understanding of the values, vision and mission of Ottawa Community Housing and a commitment to support those objectives
• Knowledge of applicable health and safety legislation, including the rights and responsibilities of workers and supervisors
• Must be familiar with all applicable statutory requirements, policies, procedures and guidelines relevant to area of work
• Ability to analyze organizational HR needs and requirements; identify risks and opportunities for improvement, and recommend options
• Ability to effectively lead multi-stakeholder processes and build consensus in support of common business goals and values
• Ability to undertake research, identify gaps and trends and develop related solutions
• Superior skill in organizing, analysing, interpreting and visually presenting data
• Ability to create, interpret and report on HR metrics in support of business decisions
• Strong problem solving, negotiation and conflict resolution skills
• Ability to plan and deliver projects on time and in scope
• Oral communication and presentations skills adaptable to a wide range of audiences
• Strong written communication and plain writing skills
• Ability to identify and implement ongoing business process improvement
• Works in a confidential manner and demonstrates tact and diplomacy when dealing with sensitive issues
• Proficient in the use of information technology such as mobile devices and computer systems in the performance of work

​COMPETENCY PROFILE

The core competencies to effectively perform in this position are Delivers Great Service, Builds Strong Work Relationships and Puts Learning to Work.

The leadership competencies to effectively perform in this position are Leads People, Leads Strategy and Leads Results.

It is expected that these behaviours are demonstrated up to and including the specified level for each competency. Click here for the full competency profile.

• Delivers Great Service: C
• Builds Strong Work Relationships: C
• Puts Learning to Work: C
• Leads People: B
• Leads Results: B
• Leads Strategy: B

LANGUAGE REQUIREMENT:

• Oral fluency and reading and writing abilities in English is required
• Oral fluency and reading and writing abilities in French is an asset

OTHER REQUIREMENTS:

• Satisfactory Criminal Records Check
• Valid “G” driver’s license and use of a personal vehicle for business purposes

OCH is committed to providing accommodations for people with disabilities. If you require an accommodation, please notify Human Resources and we will work with you to jointly address your needs.