Senior Human Resources Generalist

Toronto (City), Ontario
Commensurate with experience and aligned with community sector
July 29, 2019
September 27, 2019
Employment Type
Full time
Designations Required/Preferred



Senior Human Resources Generalist

Posting Date

July 29, 2019

Expiry Date

August 21, 2019

Posting Type

Internal & External

Short Description

Access Alliance Multicultural Health and Community Services (AAMHCS) is a Community Health Centre that aims to provide services and addresses system inequities to improve health outcomes for the most vulnerable immigrants, refugees, and their communities. The Centre envisions a future in which Toronto’s diverse communities achieve health with dignity.

Reporting to the Executive Director and working collaboratively with all staff, the Senior Human Resources Generalist is accountable for developing, implementing and administering human resources operations – both the transformational and transactional components. Responsibilities will be carried out in accordance with the vision, mission and values of the organization as well as in alignment with our strategic priorities. This position will attend at all three of our locations.

Detailed Description


labour & Employee Relations

  • Acts as the initial point of contact for all human resources queries.
  • Advise managers and employees in the performance evaluation cycle, including employee performance improvement plans when required
  • Represents the organization in union meetings; advises and provides support to management on employee relations matters as they pertain to labour relations, the interpretation of the collective agreement and applicable employment legislation.
  • Supports employee wellness programs and initiatives

Management Support

  • Identifies and recommends practices to improve people management within Access Alliance inlucding management coaching (HR generally as well as issue specific) and professional development programs
  • Provides knowledge and guidance to management regarding HR issues, policies and practices
  • Provides support to the Executive Director with respect to labour relations in general and specifically with regards to building management capacity to create and sustain a positive work environment

Full-Cycle Recruitment

  • Supports the workforce planning process and HR reporting
  • Manages and conducts all recruiting activities for the agency including preparing postings and job descriptions, arranging interviews, preparing offer letters and contracts of employment, checking references and establishing employee files.
  • Ensures on-boarding processes run smoothly with new and returning Access Alliance employees; ensures the on-boarding/sessions inform and prepare employees for their positions, and include adequate background and information on Access Alliance; update/refresh as required.

HR Administration

  • Organizes and maintains employee files and other files, ensures that employee data is kept up to date and meets organization and legislative requirements, including professional credentials, regulatory college membership and liaibility insurance
  • Assists with pension & benefits administration as required
  • Assists with the administration and execution of compensation initiatives
  • Manages administration of HRIS and prepares regular reports and statistics to senior management and the Board of Directors.
  • Drafts internal announcements, memos, letters and minutes
  • Processes a range of documents including but not limited to; offer letters, letters of employment, attendance reports, benefits documentation and job postings, forms and orders/invoices
  • Assists with meeting coordination and general administrative duties as required


  • Assists with development and delivery of training modules for all employees to fulfill legislative requirements, including but not limited to Accessibility for Ontarians with Disabilities Act, Violence and Harassment, and Occupational Health and Safety
  • Identifies training needs and develops and implements an annual agency training plan
  • Tracks employee training and development as required




  • Ensures organizational compliance with all applicable employment, human rights, occupational health and safety, accessibility laws and internal policies and procedures
  • Determines gaps and make recommendations, including policy recommendations to present to the Executive Director for approval and execution
  • Acts in a mature and professional manner towards stakeholders, clients and colleagues.

SKILLS abilities AND Qualifications:

  • Minimum of a Bachelor’s degree in Human Resource Management or a relevant field
  • Sound knowledge of occupational health and safety, job evaluation, compensation, benefits, organizational design, recruitment, retention, training and development, performance management, and human resource information management best practices
  • CHRP designation or in progress required
  • Minimum of 4 years of experience of Human Resources Management in a unionized environment, including managing stakeholder relations.
  • Familiar with best practices, HR tools and programs, emerging trends and issues
  • Demonstrated excellent interpersonal skills with an ability to create and maintain good working relationships, based on competence, credibility and professionalism
  • Demonstrated, teamwork and collaboration skills
  • Excellent oral and written communication skills.
  • Ability to work flexible hours.
  • Excellent negotiation and conflict resolution skills
  • Demonstrated ability to manage complex issues and multiple priorities
  • Ability to plan and set goals, and meet competing demands
  • Ability to coach and support employees at all levels of the organization.
  • Demonstrated knowledge of, and sensitivity to, the impact of social, economic, environmental and cultural issues on diverse communities

Salary Scale: Commensurate with experience and aligned with community sector

Hours: Full-time 35 hours per week.

Duration: Full-time, permanent

Interview Dates: First interviews will be conducted on September 4 & 5, 2019

Application Method

With “Senior HR Generalist” in the subject heading, please send your Resume and

cover letter before 5:00 pm on August 21st, 2017:  

        by E-mail: 

        by Regular Mail:  Hiring Committee, Manager Human Resources

                                 Access Alliance Multicultural Health and Community Services

                                 340 College Street, Suite 500, Toronto, ON, M5T 3A9

  • We thank all applicants for their interest but only those selected for an interview will receive acknowledgement.
  • Please note that a criminal background check (Vulnerable sector) will be conducted for this position.
  • We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized and LGBTQ communities.
  • In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.
  • Access Alliance encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. chemical perfumes, lotions, hairspray, etc.) while at the Centre. 

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