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Director, People & Culture

Employer
Goodwill The Amity Group
Location
Hamilton, Ontario
Salary
Competitive salary + group benefits + pension
Closing date
Sep 18, 2019

Goodwill, the Amity Group is a leading human services and social impact organization based in Hamilton that serves the Hamilton and Halton communities. Part of the #1 not for profit brand globally and one of 161 Goodwills in North America, our mission is changing lives through the power of work. To deliver that mission we support individuals in overcoming barriers to employment and obtaining work, and employers in securing the workforce they need. Our Employment Services programs are government funded. We also operate social enterprise divisions – Stairways café / catering, recycling operation and retail thrift stores in Oakville and Burlington, which also provide training, and employment opportunities in our communities.

With a strong new leadership team, a rapidly evolving external environment, and on the eve of a brand new Strategic Plan, this is an exciting time to join Goodwill and play a key role in defining our culture and future directions.

As Director of People and Culture, you will develop and execute Goodwill’s People and Culture (Human Resources) strategy, policies and programs across the continuum of Human Resources. You will advance a positive work culture, while managing risk and ensuring compliance across all Goodwill sites and serving as a resource and advisor for management and staff in all HR matters. Reporting to the President & CEO as a member of the Leadership Team, you will be a key player in leading the organization’s strategic directions and execution of the operating plan.

The ideal candidate is a CHRL with progressively senior generalist experience in fast-paced and growing organizations, who can ‘create’ as well as ‘run’ the HR function. Experience in a not-for-profit, social enterprise and/or retail environment is an asset.

Duties and Responsibilities

  • Oversee and deliver all aspects of the HR function (encompassing employee and labour relations, health and wellness, OH&S/WSIB, learning and development, compensation and benefits, talent acquisition, organizational development, performance management)

  • As a member of the leadership team, contribute to the development and communication of Goodwill’s mission, vision, values and strategic direction

  • Advise senior management of the strategic issues facing Goodwill, related to Human Resources

  • Facilitate positive employee relations; provide HR counsel and support to employees and managers as required

  • Health and Wellness (Ensure compliance with health and safety legislation; coordinate health and training; ensure compliance with WSIB requirements)
  • Learning and Development (Develop or source training and professional development initiatives that advance the organization's strategy and individualized objectives)
  • Initiate HR policy development; work with managers to develop and roll out policies, procedures and tools that ensure compliance, satisfaction of business needs, and are reflective of organizational culture

  • Compensation Administration (Work with managers to define department and job design; develop and monitor performance evaluation system; coordinate job evaluation processes; maintain salary grades and ranges structure; administer annual compensation process)
  • Talent acquisition (workforce planning, recruitment, selection, due diligence on on-boarding new employees)
  • Participate in CARF accreditation process; ensure required organizational practices are adhered to and recorded appropriately

  • Develop HR-related employee communications and messaging

  • Create and implement employee recognition programs and events
  • Oversee design, sourcing and administration of group benefits program and pension plan

  • Labour Relations lead

  • Develop and utilize HR systems to meet business objectives and create efficiencies where possible

  • Manage department budget process

Education and Experience Required

  • Post-secondary qualification in HR and eight+ years of progressively senior generalist HR practice, or equivalent blend. Experience in a non-for-profit social enterprise and/or retail environment is an asset.
  • CHRL designation

  • Expert knowledge of employment law (e.g. ESA, OHSA, OHRC, LRA, PEA).

  • Supervisory experience

  • Effective communication skills (verbal and written, active listening); a second language is an asset

  • Demonstrated ability to work effectively with and influence diverse individuals across various business functions

  • Proven coaching and conflict resolution skills

  • Demonstrated record of both working collaboratively, and exercising autonomy and judgment to deliverable accountabilities

  • Demonstrated ability to manage deliverables and shifting priorities on time

  • Proficiency in Microsoft Office Suite and HRIS/Payroll systems

  • Drivers license and access to a vehicle (the role requires weekly travel required to Goodwill sites)

This search is being led by Graeme C. Imrie & Associates. To apply, please submit a résumé and cover letter to info@graemeimrie.com. Please include ‘Goodwill Director, People & Culture’ in the subject line.

Apply as soon as possible, but no later than Wednesday, September 18th. All complete applications will be thoroughly reviewed.

Goodwill is committed to equity and accessibility. We value a workforce that is reflective of the communities we serve and encourage people of all backgrounds to apply. Confidential requests for accommodation can be made at any stage of the recruitment process.

 

 

 

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