Disability Management Advisor

Disability Management Advisor

Classification:   Pay grade 7                                                     

Reports to:      Director of HR    

Reporting to the Director of Human Resources, the Disability Management Advisor is a member of YSB’s HR team.  The Disability Management Advisor has primary responsibility to facilitate YSB’s disability and attendance management programs including accommodations and other Accessibility for Ontarians with Disabilities Act (AODA) requirements.  This position supports YSB’s managers and staff by providing a comprehensive, progressive and supportive approach to both occupational and non-occupational injury or illness and wellbeing. 

The Disability Management Advisor provides, coaching and consultation to managers, employees, union and third-party stakeholders. The Disability Management Advisor will facilitate all aspects of disability management processes including incidental absenteeism, long-term disability, accommodation, worker compensation accidents or injuries and return to work programs. 

MAJOR RESPONSIBILITIES:

• Supports employees through all stages of occupational and non-occupational illness and injury. Ensuring that relevant and appropriate medical documentation is collected. 
• Facilitates employee re-integration to the workplace through planning, implementation and coordinating timely modified work programs; As appropriate liaise with other health care professionals, third party consultants, disability insurance carriers and the WSIB
• Ensures timely completion of required documentation for WSIB, LTD and private insurances
• Oversees the incidental and short-term sick leaves and maintains appropriate contact with staff on leave
• Ensures protection of confidential and sensitive employee information
• Collaborates with managers regarding disability management and absence prevention.
• Participated in the development of the disability and attendance management programs by monitoring effectiveness, efficiencies and identifying trends.
• Coordinates the process and placement of employees with complex accommodations needs.
• Supports the attendance program, meeting with employees, providing assistance, advice and training to ensure compliance.
• Ensures compliance with AODA standards/requirements and acts as subject matter expert for AODA related issues/complaints.
• Assists with ergonomic requirements for staff which includes arranging assessments as required
• Produce statistics and other reports.
• Works in partnership with the YSB’s JHSCs to provide proactive approaches to support a safe work environment and assists with special projects as required.
• As required, develops and delivers content for various interventions and training related to attendance, disability.
• Acts in accordance with YSB’s policies, values and mission, etc.
• Uses sound judgment in consideration of financial resources
• Works within the HR team providing supports as needed.
• Other duties as required.

QUALIFICATIONS:

Education and Experience:

• University Degree in a related field such as Human Resources, Rehabilitation Counselling, Health Sciences or Social Sciences.   Disability management certification, Occupational Health Certification, RN will be considered an asset.
• 5 years of progressive experience in a related field such as disability/WSIB management, health & safety, human resources or occupational health, including experience with complex claims management preferably in a unionized and public sector environment.
• Experience with workplace health programs is preferred as well as a working knowledge of external insurance providers.

Knowledge and Skills:

• Thorough knowledge of legislation and principles pertaining to disability management/ support, WSIB, return to work and accommodation.
• Thorough working knowledge of and understanding of related legislation and regulations, including Workers’ Compensation Act and Human Rights Legislation, and AODA.
• Effective case management skills.
• Strong interpersonal, written and verbal communication skills.
• Attention to detail, excellent organizational, analytical and problem solving skills;
• Ability to work cooperatively as part of a team, as well as independently with minimal supervision.
• Comfortable with dynamic, ever-changing environment and apply sound judgement and flexibility to determine solutions right for the circumstance.
• Ability to prioritize and meet tight deadlines, and effectively manage internal/external relations.
• High degree of proficiency in all MS office applications
• Ability to preserve confidentiality.
• Promotes inclusiveness and recognizes and respects the value of diversity within our community and our workforce.
• Oral and written proficiency in English; proficiency in French will be considered an asset

Disclaimer:

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may be asked to perform other duties as required.