Manager, Human Resources

Toronto (City), Ontario
$70,000 - $75,000 with a generous extended health benefits program and a Group RRSP
August 17, 2020
October 16, 2020
Job Level
Employment Type
Full time
Designations Required/Preferred


The Stop Community Food Centre’s mission is to increase access to healthy food in a manner that maintains dignity, builds community and challenges inequality. The Stop began over 35 years ago as one of North America’s first food banks, and has since grown into a vibrant community centre that uses food as a gateway to addressing many issues, including poverty, the environment, social isolation, and health in one of Toronto’s lowest-income neighbourhoods.

Throughout the COVID-19 pandemic, The Stop has continued to orient our program delivery and advocacy efforts around the significance of food in building healthier and more equitable communities.  


Reporting to the Director of Finance, the Manager, Human Resources is an exciting and critical new role designed to provide overall leadership and direction to the equity, diversity, and inclusion efforts of The Stop Community Food Centre. 

The Manager, Human Resources will work closely with the senior management team to champion and operationalize The Stop’s Anti-Racism/Anti-Oppression (AR/AO) strategy by leading the implementation of a multi-year AR/AO action plan. The successful candidate will have a deep understanding of the importance of ensuring that the lived experiences of the diverse staff and community are reflected in this plan and throughout The Stop’s organizational culture.

Working alongside the senior management team, this role will involve mentoring and actively developing leadership across the operations and programs of The Stop. The Stop currently employs 50+ full and part-time staff across three locations in Toronto.  The majority of The Stop staff are unionized workers, represented by The Stop’s Workers’ Union, PSAC.


  • Lead the implementation of The Stop’s Anti-Racism/Anti-Oppression multi-year plan and ensure that the organization brings an equity lens to all activities and actions within The Stop’s current and future strategic plans. 
  • Oversee The Stop’s human capital and resources, ensuring consistent application of policies and practices. Act as a “go to” for staff, providing support and championing a culture of inclusion and wellness.
  • Lead day-to-day labour relations, acting as the primary contact with union representatives, management and staff to ensure effective union/management relations.
  • Play a leadership role with the collective bargaining process and manage the dispute resolution process including grievances and related matters. 
  • Liaise with and provide advice and direction to legal counsel, board and senior management, in areas of labour and employee relations.
  • Work closely with senior management to conduct employment systems reviews, policy audits, and other activities to ensure fair practices and to identify and eliminate systemic bias. 
  • Act as management representative on Joint Health and Safety Committee
  • Work collaboratively with employee-led committees including the AR/AO committee.
  • Provide ongoing education and learning opportunities to ensure The Stop continues to adapt, stay relevant and deliver its AR/AO commitments.
  • Lead and manage other HR functions as assigned. 


  • A strong commitment for The Stop’s mission and vision.
  • A passion for and experience in developing and implementing diversity, inclusion, and equity policies that support people and communities towards results and positive change.  
  • Five or more years of experience in Human Resources or related field.  Experience in the non-profit sector an asset. 
  • Degree in a related field(s), Human Resources, Business Administration, or a combination of related experience and training. Certified HR designation or other relevant designation is preferred.  
  • Experience working in a union environment and with collective agreements an asset.
  • Management experience working collaboratively at all levels, demonstrating empathy, effective communication skills and inspirational leadership.
  • Thorough knowledge of the methods and procedures used in the successful creation of an organizational development program. 
  • Experienced group facilitator with excellent listening, collaboration and conflict resolution skills.
  • Ability to interpret and implement personnel related legislation and knowledge of labour laws. 
  • Ability to demonstrate transparent, frequent, and clear communication to all levels of the organization.  

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