Disability Case Manager
SBCI is a recognized leader, providing consulting services for over 25 years to our clients throughout Ontario. We provide the greatest value to our customers, primarily school boards, by delivering high quality services and expert guidance that fosters healthy workplaces.
Our services add value to our members by providing advice and guidance with program development and delivery in the areas of Attendance Support and Wellness, Health & Safety, Workers’ Compensation and Actuarial services. SBCI provides services throughout Ontario to the Education and Broader Public Sectors.
SBCI is currently seeking a qualified candidate to fill a Disability Case Manager role in our Attendance Support Department. Responsibilities include, but are not limited to, short term absence/disability case management, complex case management and expediting, coordinating and facilitating the return to work of persons with injuries, illnesses and disabilities.
This role will be a 6-month contract position, though, may be extended by mutual agreement. This role is remote work from home for the period of the contract.
- Manage a portfolio of Short-Term Disability cases for our clients which includes reviewing and interpreting medical documentation, developing and implementing early intervention strategies and solutions and determining suitable workplace accommodations to facilitate a safe and timely return to work.
- Required to communicate with medical professionals to clarify restrictions and limitations.
- Demonstrate expertise in complex case management of employee and disability issues in line with industry best practice, disability management best practice, relative legislation and collective agreements
- Utilize employee physical and/or cognitive demands to determine RTW suitability and Accommodation needs
- Collaborate with various stakeholders to create, coordinate and implement appropriate return to work/stay at work plans
- Arrange return to work meetings with employees and other stakeholders
- Maintain regular contact with employee and various stakeholders (administrators, physicians, union) throughout the disability management process
- Provide regular written and verbal communication to employees, administrators, physicians, other relevant stakeholders to explain the disability management process and gather information for assessment purposes and provide updates to all respective parties
- Maintain the confidentiality of all medical documentation
- Monitor and report on disability outcomes and trends
Skills and Experience
- Demonstrated expertise in short term absence/disability case management
- Demonstrated expertise in complex case management including developing strategies for mental health case management
- Working knowledge in managing absenteeism through a medical and functional abilities-based model
- Expert knowledge of case management best practices
- Excellent interpersonal and communication (both written and verbal) skills, including having the ability to explain complex issues with precision and clarity
- Highly motivated and able to work independently
- Demonstrated skills and ability in problem-solving and conflict resolution
- Ability to work with stakeholders at all levels
- Consulting experience would be a significant asset, with ability to lead and guide clients
- Experience in working with or in a unionized environment is an asset
- Good working knowledge of Word, PowerPoint and Excel and other applicable software such as Parklane
- Ability to multitask in a fast paced, performance driven environment
- Strong planning and organizational skills and the ability to action files in a timely manner
- Analytical skills would be a significant asset, ability to identify trends, analyze and respond to needs accordingly
- University degree in Occupational Health, Psychology, Kinesiology; or related rehabilitation field or equivalent industry experience
- 10+ years in the field of absence/disability management, early intervention, return to work facilitation, workplace accommodation and wellness
- Must have or be working towards an industry certification/designation (i.e. NIDMAR Certification, Occupational Health Certificate)
- Expert knowledge of applicable legislation (i.e. Occupational Health and Safety Act, Human Rights Code)
- Good understanding of medical terminology
- Regular travel is required by automobile, plane or train.
- Valid Ontario Driver’s License and use of a personal vehicle is required.
- Fluency in both French and English would be considered a significant asset.
The hourly rate for this role is $41.74-$52.18. SBCI maintains a unique, small teamwork culture and flexible schedules.
Qualified applicants are encouraged to submit a cover letter and resume, referencing the job title in the subject line, by email to firstname.lastname@example.org or by fax 905-669-9810.
Posting will remain open until position filled.
Given the current COVID-19 situation, all aspects of the interview process will be completed remotely by videocall.
Reasonable accommodations are available upon request for all candidates taking part in all aspects of the recruitment and selection process.
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