Senior Human Resources Manager

1 day left

Toronto (Region), Ontario
$75,467 - $79,967 + excellent benefits
October 9, 2020
October 30, 2020
Job Level
Employment Type
Full time
Designations Required/Preferred

The Red Door Family Shelter is one of the largest family shelters in the City of Toronto and has been delivering support services to homeless families and abused women and their children for over 30 years. We are currently seeking a talented and experienced Senior Human Resources Manager. The successful incumbent for this role will possess superior Human Resources technical skills, a passion for our work and a commitment to delivering excellent Human Resources leadership to the organization.

Overall Responsibility

The Senior Human Resources Manager is primarily responsible for planning, organizing, directing, controlling, and evaluating the human resources department. Under the direction of the Executive Director, The Senior Human Resources Manager will be responsible for overall human resources management, including ensuring compliance with the Collective Agreement and all employment related legislation (ESA, Human Rights legislation, payroll legislation, Equity, Health & Safety, AODA, etc.) This role is responsible to ensure that the organization is staffed with qualified and motivated staff in all positions through the provision of appropriate human resource policies and practices.

Key Accountabilities

  • Plan, organize, direct, control, and evaluate the human resources department.
  • Direct and supervise the work of the HR Coordinator.
  • Manage the agency’s human resources processes, including wage/salary increases, records management, HRIM (info:HR) system management, recruitment, policy and procedure review and development, payroll reporting and disciplinary actions in compliance with company policies.
  • Conduct regulatory reporting as required.
  • Work with the Senior Management team to determine staffing requirements and manage/supervise the recruitment and selection processes, which may include working with staffing agencies to ensure positions are staffed with qualified people.
  • Administer progressive disciplinary action and termination processes in accordance with established procedures.
  • Manage labour relations by effectively processing grievances, attending and leading Labour Management meetings, supporting Mangers with interpretation and administration of the Collective Agreement, participating in contract negotiations, etc.
  • Plan annual staffing resource requirements in conjunction with the Director of Client Services and the Director of Finance and provide support the annual budget planning process.
  • Determine training programs that are based on regulatory requirements and best practices.
  • Conduct and/or coordinate workplace investigations and resolve any conflicts that arise among employees.
  • Handle employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations.
  • Manage employee return to work and accommodation processes in accordance with Human Rights legislation (i.e., employer duty to accommodate).
  • Co-chair quarterly Joint Occupational Health & Safety and report any issues to the Executive Director for action.
  • Participate in site and workplace inspections.
  • Provide leadership and coaching to managers and employees on key workplace matters such as performance management, difficult conversations, employee relations, and employee development.
  • Manage assigned payroll activities in compliance with established financial, legal, and administrative requirements.
  • Work/consult with external service providers and legal counsel as required.
  • Perform other duties as assigned.

Minimum Education/General Experience/Skill Requirements:

  • Degree or diploma in business administration, human resources management, or a related field required.
  • Certificate in Human Resources Management from an accredited post-secondary institution.
  • Certified Human Resources Leader designation (CHRP or CHRL) preferred and membership to HRPA in good standing
  • Minimum of 5 years of work experience in a human resources specialist or generalist position with increasing responsibilities.
  • Demonstrated ability to meet strategic objectives for HR and the organization.
  • Demonstrated ability to manage HR core processes such as talent management, succession planning, records management, labour and employee relations, etc.
  • Able to make sound business decisions and recommendations to senior management.
  • Effective communication skills with individuals at all levels of the organization.
  • Superior written and verbal communication skills as well as presentation skills.
  • Sound leadership, staff management, and teambuilding skills.
  • Computer literacy, including proficiency with Microsoft Word, Excel, PowerPoint, and Outlook required.
  • Experience working with a Human Resources Information Management system (info: HR preferred).
  • Sound knowledge of all employee related legislation (ESA, Occupational Health and Safety, Human Rights, Pay Equity, AODA, privacy legislation, etc.) with the ability to interpret and implement employee related legislation.

Core Competencies:

  • Accountability
  • Analytical Thinking
  • Communication
  • Critical Thinking
  • Decision Making
  • Leadership
  • Networking and Relationship Building
  • Planning and Organizing
  • Problem Solving
  • Teamwork

The Red Door Family Shelter offers a competitive salary and excellent benefits.

The Red Door Family Shelter is an equal opportunity employer encouraging applications from all qualified candidates.

Information acquired will be used only for the purposes of recruitment for employment with the Red Door Family Shelter.

All qualified candidates are invited to submit their cover letter and resume by October 30, 2020 to:

Olga Radovanovich, CHRL

Senior Human Resources Consultant

e-mail: e-mail:

We thank all applicants for their interest in this job opportunity, however, only those selected for an interview will be contacted. NO PHONE CALLS PLEASE

In the event an applicant selected for an interview requires an accommodation, please communicate the accommodation needed to Olga Radovanovich, Senior Human Resources Consultant.

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