Human Resources Manager

Title: Human Resources Manager

Reports to: President

Branch/Division: Head Office

Position Summary:  The Human Resources Manager is responsible for advising all stakeholders by providing them with knowledge of Human Resources applications and associated administrative responsibilities.  The HR Manager oversee all HR tasks, including recruiting, training, payroll, benefits, health and safety and employee relations. 

Major Duties and Responsibilities:

Living the Turkstra Values:

• Provide world-class customer service and quality building products.
• Provide a safe and healthy work environment for all.
• Treat our employees with respect and provide opportunities for ongoing growth and development.
• Act with integrity in all our dealings with customers and suppliers.
• Build our future based on traditional values.
• Support the communities in which we work.
• Stand behind our products and services.
• Always on the level.

Hire, Train and Retain:

• Provides Leadership and support to HR functions including recruiting, training and development, health and safety, and compensation and benefits.
• Conducts effective one on one meetings with direct reports.
• Provides coaching and mentoring to the HR Team.
• Ensures that all direct reports have an ongoing training and development plan.
• Conducts annual and quarterly reviews for direct reports.

Compensation and Benefits:

• Coordinates the Turkstra Wheel and Wage Grid program through the creation of new wheels and grids, updating of existing wheels and grids and maintaining of documents.
• Maintains equity by reviewing compensation plans for new and current employees.
• Completes market research regarding compensation programs to ensure that they are competitive in the industry.
• Oversees benefits program by managing contract renewals, changes and by responding to questions.
• Manages Employee Assistance Programs and alternative health care benefit options for employees.
• Researches and identifies new rewards and recognition strategies to continually enhance employee engagement and motivation.

Training and Development:

• Identifies new and effective training solutions while continually enhancing employee engagement and motivation.
• Provides coaching and advice for all succession planning and retention by proactively identifying individuals with growth and leadership potential.
• Supports staff development through the ongoing improvement and maintenance of internal training programs, new hire orientation and ongoing employee skill development.
• Manages the progress of staff results by managing the completion of regularly scheduled performance reviews.

Employee Relations:

• Investigates, mediates and works towards a resolution for employee and management complaints.
• Protects and supports the business by making recommendations to the Executive Team as it relates to laws, rules and regulations, and compliance to both legislative and Company requirements.
• Coordinates Short-Term Disability and Long-Term Disability programs.
• Addresses and resolves inappropriate employee behavior and performance issues and works to resolve conflicts between employees.
• Supports management and staff through confidential resolution of complex HR issues, resulting in minimum impact and risk to the business.
• Conducts investigations, as necessary, into employee concerns and complaints, ensuring applicable company and legislated processes are followed.
• Provides regular HR updates to Management Teams.
• Protects and supports the business and employees by supporting the Company’s health and safety program and associated training.
• Upholds a high standard of professionalism through timely communication to employees, in person, via email or over the phone.

Policies and Procedures:

• Enhances and updates company policies, procedures and processes to ensure a solid operational foundation while promoting company culture, mission and core values.
• Manages HR policy compliance by educating management and employees on application.
• Ensures Turkstra is aware of updates to HR laws and is also compliant to these updates.
• Creates and updates HR Standard Operating Procedures.

Department Goals and KPIs:

• Creates and manages the annual HR Department budget.
• Works with Operations Team to achieve annual wage and headcount KPI targets.
• Works with the Executive Team to reduce unplanned turnover and improve employee engagement.
• Works with Executive Team to achieve training and development KPI targets.
• Works with the Executive Team to achieve Health and Safety KPI targets.
• Creates and manages the annual HR strategic plan.
• Assists in creating annual recruitment plan and strategy and works to resolve recruitment issues.

Professional Development:

• Completes courses to maintain CHRL designation.
• Completes courses and self-study in oversight areas (health and safety, recruitment, training, payroll, etc.).
• Reads books and/or takes courses, where and when required.
• Takes on advanced projects as assigned by the Executive Team.

Additional Duties and Responsibilities:

Responsible for any and all other duties as may be required from time to time in accordance with proper training and certification requirements.

Qualifications:

Education/Experience Requirements:

• Post-Secondary Diploma/Degree in Human Resources.
• 5+ years' experience in a Human Resources Department.
• 2+ years' progressive HR/People leadership experience.
• Certified Human Resources Leader (CHRL) designation.
• Strong understanding of the interviewing process, benefits administration, payroll and other HR functions.
• Excellent communication, leadership and planning skills.
• Demonstrated ability to have a positive impact on business results.
• Experience of construction industry – Asset.
• Experience or knowledge with related products and services – Asset.
• Experience with implementing and working with HRIS systems – Asset.

Abilities/Skill Requirements:

• Management proficiency.
• Self-motivated.
• Customer focused.
• Results driven.
• Excellent communication skills, both verbal and written.
• Organized and detail-oriented.
• Creative and innovative thinking.
• Adaptability/flexibility.
• Leadership.
• Provides consultation and coaching.
• Computer literate.
• Ability to work in a fast-pace work environment.

Working Conditions:

• Comfortable in an office environment.
• Ability to sit and/or stand for long periods of time.
• Overtime as required