Human Resources Generalist

Toronto (City), Ontario
December 4, 2020
February 2, 2021
Employment Type
Full time
Designations Required/Preferred


You are not looking for a job, You are looking to contribute to something greater. You thrive on the opportunity to make a real difference in people’s lives. This is reflected in your commitment to connecting with people and delivering results. A true self-starter, you take pride and ownership in what you do.  Most importantly, you’re a great team player! 


What do you get when a team of experienced industry professionals combine their passion and decide it is time to raise the bar in the retirement living industry? You get V!VA Retirement Communities. At V!VA, we aren’t about grand statements or lofty ideals. We are a group of Canadians committed to bringing the right mix of people together to inspire each other and deliver the highest standards of customer service and performance in the retirement living sector.  At V!VA, we put people first. We are looking for just the right person who shares V!VA’s mission – Making Today Great!

The Role.

V!VA Retirement Communities requires a Human Resources Generalist.  They must perform a range of duties supporting Community and Home Office team members and Managers. The duties consist of policies, training, labour relations, diversity, on-boarding, engagement, education, recruiting and other HR programs. The HR Generalist will accomplish these goals by conducting and supporting short- and long-term planning efforts, designing HR programs, and overseeing the development and implementation of company policies and procedures.


  • Communicate to internal stakeholders in Human Resources policies, procedures, laws, standards and regulations.
  • Implement, administer and educate team members on engagement initiatives, benefit programs and maintain a sustainable relationship with vendor providers.
  • Ensure effective exit interviews and provide management with analysis and recommendations.
  • Provide resolutions, in conjunction with the Director of Human Resources, on team member relation issues (e.g. complaints and investigations)
  • Oversee adequate orientation and training within the organization.
  • Administer and promote team member recognition and incentive programs.
  • Build and sustain beneficial relationships with employment agencies and educational institutions.
  • Perform interviews, screens, and recruit for entry level, professional and technical job openings.
  • Ensure the compatibility of applicants to job positions.
  • Maintain a sustainable relationship with union officials and oversee the adherence to wages, working hours and other regulations.
  • Maintain a sustainable relationship with Managers and oversee the adherence to wages, working hours and other regulations within our non-union communities.
  • Manage salary structure, position documentation, and an evaluation system.
  • Recommend, develop and maintain human resource data bases, computer software systems, and manual filing systems.
  • Develop and provide recommendations for policies, team member handbooks and processes.
  • Provide research as requested.
  • Plan, organize and attend recruitment fairs, orientation sessions as requested.
  • Support team member events and recreational activities.
  • Explore effective ways to engage and communicate with all team members
  • Keep job descriptions current.
  • Provide general information and assistance internally and externally over the phone, electronically and in person.
  • Complete other duties and projects as assigned.


  • Bachelor's degree in Human Resources Management, or Human Resources Certificate from a College program required.
  • Minimum 5 years of work experience in HR required.
  • Work experience or education in employment law or other area of regulations preferred.
  • Work experience in recruitment, on-boarding required.
  • Experience in the Retirement industry not required, but an asset.
  • Demonstrated work knowledge of multiple human resource areas preferred.
  • Data analysis skills required.
  • Basic research skills required.
  • Demonstrated ability to provide beneficial recommendations to solve HR related issues related to regulations, laws and policies.
  • Demonstrated knowledge of change management.
  • Ability to develop and implement strategies.
  • Effective communication skills with individuals at all levels of the organization.
  • Strong interpersonal skills.
  • Presentation skills required.
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
  • Able to work efficiently as a part of a team as well as independently.
  • Computer literacy, including effective working skills of MS Word, Excel, PowerPoint and e-mail required.
  • Ability to adapt to and learn quickly new technology and new ways of working.
  • Able to build and maintain lasting relationships with corporate departments, key external stakeholders.
  • Excellent time and project management skills.
  • Attention to detail in all areas of work.
  • Strong problem identification and problem resolution skills.
  • Ability to interpret and implement company policies and procedures
  • Motivated individual with proven initiative.
  • Professional appearance and manners.


  • Time Management
  • Creative and Innovative Thinking
  • Development and Continual Learning
  • Problem Solving
  • Accountability and Dependability
  • Research and Analysis
  • Decision making and Judgement
  • Providing Consultation
  • Ethics and Integrity
  • Planning and Organizing
  • Mathematical Reasoning
  • Compliance mindset and Balanced approaches
  • Mediating and Negotiating
  • Coaching and Mentoring
  • Communication
  • Energy and Stress management
  • Team Work


  • Travel may be required.
  • Location(s) - Home Office and Communities.
  • Ability to attend and conduct presentations.
  • Manual dexterity required to use desktop computer and peripherals.
  • Overtime as required.
  • Lifting or moving up to 10lbs may be required.


V!VA Retirement Communities offers competitive salary packages, an incredible work environment, and career advancement opportunities.

V!VA Retirement Communities welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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