Senior HR Generalist

Mississauga, Ontario
Salary will be based on experience, benefits and bonus are included
March 17, 2021
May 15, 2021
Job Level
Employment Type
Full time
Designations Required/Preferred

Company: Matrix Logistics Services Ltd.

Location: Mississauga, ON

Reporting to: Senior Human Resources Manager


As a world class leader in third party logistics, we are currently seeking a Senior Human Resources Generalist.  Reporting to the HR Manager, the Senior Human Resources Generalist supports a group of Team Members and partners with Operations Managers and Supervisors to ensure Company policies and procedures are being followed.  The incumbent will support the site in developing a positive work culture, which makes our Company First Choice for Associates.

Who We’re Looking For

  • Professional, friendly and courteous in all interactions
  • Ability to interact with individuals at all levels of management
  • Customer-focused and an effective communicator,
  • Creative and strong interpersonal skills
  • Strong communication skills, both written and verbal
  • Excellent at identifying and articulating problems and influencing decision-makers
  • Performs well in a busy environment and remains calm under pressure
  • Strong initiative and self-motivation; able to anticipate the needs of the business
  • Excellent organizational and time management skills
  • Proven ability to adapt to multiple and changing priorities, marked with frequent interruptions and competing demands (including special projects)
  • Ability to exercise good judgment by analyzing facts and precedents in decision-making
  • Resourceful and able to make recommendations
  • Ability to maintain confidentiality and establish a high level of trust and credibility
  • Trusted advisor for leaders and department staff across all aspects of HR, with strong focus on employee relations
  • Enjoys employee interaction and thrives on fostering a positive, enjoyable work environment for all team members
  • Open to learning and expanding your skills
  • Available to travel as necessary (approximately 15%)


  • Supporting current and future business needs through development, engagement and retention of associates
  • Developing strong, professional relationships with employees and business leaders
  • Actively partnering with business leaders by providing guidance and recommendations through understanding Company policies and procedures
  • Act as a Subject Matter Expert (SME) regarding legislation and laws related to HR activities
  • Investigating and responding to legal matters
  • Strong focus on employee relations and engagement, building trusting relationships with associates
  • Supporting various programs such as progressive discipline, performance management, etc.
  • Implementing HR initiatives aligned with overall business strategies
  • Managing STD/LTD/WSIB claims
  • Conducting and managing internal investigations as needed
  • Handling escalations
  • Partnering with cross functions teams, such as payroll and safety as necessary
  • Answering benefits, pension and other process related questions
  • Issuing letters
  • Administering various programs such as GoGreen, Uniforms, Safety shoes, etc.
  • HR Records Management
  • Supporting recruitment of management members within the operation
  • Supporting Operations Team with the corrective action process
  • Providing training to both hourly and management employee groups as required
  • Participating in Company sponsored events
  • Participating in projects as required


  • Degree in Human Resources and CHRP preferred
  • Minimum of 5-10 year of progressive Human Resources Generalist experience in a logistics environment required
  • Strong employee relations experience
  • In depth knowledge of the various aspects of HR
  • Confident using Microsoft applications
  • Strong problem solving, coaching, influencing and facilitation skills

We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.

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