Manager, Human Resources & Operations

If you have a passion for helping those who are most marginalized in our community a career with London Cares may be a great fit for you!

London Cares is a not-for-profit agency aimed at building relationships and supporting those who are experiencing homelessness making it possible to help move some of the most vulnerable people in our community from street to home. Through a low barrier, compassionate approach we build relationships and are advocates for those we work with to build bridges and connections to the resources they need in support of their success and well-being.

London Cares programming continues to grow and expand to meet the needs of the community we serve and as such we have become a larger staff team.  We are seeking an experienced and driven human resources professional who is excited and passionate about the work of London Cares to join our team. This is a new position for London Cares which will oversee the Human Resources function, to help us build and manage our Human Resource infrastructure and meet strategic planning initiatives to enhance organizational strength.

If you enjoy being part of a dynamic and agile organization and are ready to make an impact this role may be a great fit for you!

This is a full-time position, scheduled Monday to Friday. Our compensation package includes a competitive salary, group health and dental benefits, paid sick and personal time as well as 3 weeks of vacation to start.

RESPONSIBILITIES

Reporting to the Executive Director the responsibilities of the Manager of Human Resources and Operation will include:

• Identify, develop and implement HR strategy and workplace culture initiatives that support strategic plan initiatives and special projects
• Lead full-cycle recruitment activities and employee onboarding and offboarding administration related to HR
• Support the organizations health and safety framework including oversight of the Joint Health and Safety Committee
• Oversee and implement; continuous improvements to policies, processes and tools used in employee management ensuring compliance with legislation and best practices; from recruitment, screening, selection, orientation and on-boarding to retention, engagement, performance management, training as well as succession planning.
• Manage the annual performance review process with Supervisors and Management
• Provide coaching and advice to leadership on various human resources matters including but not limited to employment legislation, performance management, leaves of absences, discipline, etc.
• Manage group benefits and employee leaves of absence
• Compile data and produce reports related to human resources or special projects
• Responsible for operational functions related to liaising with external service providers and building maintenance, ordering supplies and providing logistical support
• Perform other related duties as necessary or assigned

You will be a strong candidate for this position should you possess the following:

Qualifications:

• Bachelors degree in the field of human resources or business administration
• CHRP designation pursing CHRL preferred
• 3-5 years of progressive experience in Human Resources
• Joint Health and Safety Committee Certifications is an asset
• Previous experience within a non-profit, community-based organization preferably with a focus on housing-first/homelessness
• Satisfactory police vulnerable sector record check.  

Skills and Abilities:

• Knowledge and experience in employment law, compensation, organizational planning, recruitment, organization development, employee relations, health and safety, employee engagement, and employee development.
• Strong knowledge of the Employment Standards Act (ESA), OHSA and labor legislation with experience creating, recommending, and implementing and overseeing organizational policies and procedures

• Highly refined communication skills and experience providing advice/coaching and support to leadership within the organization
• Integrity and trustworthiness, with an ability to handle sensitive information effectively and confidentially.
• Effective interpersonal relationship building maintaining positive working relationships with staff, leadership and external individuals.
• Superior attention to detail and excellent organizational, time-management and project management skills with the ability to prioritize, multi-task and work independently as well as collaboratively as a member of a team. 
• Strong judgment, analytic reasoning, critical thinking and problem-solving skills.
• Excellent computer skills in a Microsoft Windows environment including knowledge of Microsoft Office Suite.

London Cares is an inclusive employer and encourages applications from Indigenous people, women, persons with disabilities and members of visible minorities. If you require a disability-related accommodation during this process, please inform us of any required accommodations needed.

Preference will be given to candidates who are proficient in both official languages of Canada and who meet all job requirements. (Préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada et qui satisfont à toutes les exigences de l'emploi.)

We thank all applicants for their interest however only those selected for an interview will be contacted.

No phone calls please.