Manager, Total Rewards

JOB SUMMARY:

As one of the Managers, within the Human Resources Team, you will provide leadership for day-to-day HR operations for Compensation, Benefits, Pension, HRIS and related projects. As a strategic partner, the Manager participates in supporting the Hospital’s Strategic Plan, mission, vision and values. The Manager, Total Rewards provides in-depth knowledge, expertise and counsel related to Compensation and Benefits programs, policies, processes, strategies, and related legislation and labour market trends to create an overall total rewards strategy that attracts and retains our talent. The Manager will lead the optimization and maintenance of our HRIS to ensure that technology is leveraged to drive efficient and effective HR operations. 

PRIMARY RESPONSIBILITES:

Service Delivery and Expertise

• Responsible leadership in the  development, implementation and administration of the benefits and compensation programs ensuring strategic objectives are met and plans are in compliance with applicable legislation

• Partner with Payroll and HRIS functions to validate the relevant modules of the HRIS system are ensuring data integrity, compliant and functional to ensure successful delivery

• Maintain a comprehensive knowledge of legislative guidelines having an impact on the delivery of services

• Develop and maintain strong working relationships with multiple stakeholders including HR teams and business leaders

Senior Human Resources Consulting

• Provide senior level counsel for complex Total Rewards matters

• Develop, implement and evaluate appropriate services, goals and objectives to ensure compliance with legislation and the policies of Southlake Regional Health Centre

• Recommend policy amendments and program development initiatives. Oversees development and updates to standard operating procedures within the team

• Prepare reports, education and presentations related to Total Rewards to provide recommendations to senior management on new service opportunities, emerging technologies and industry trends and best practices in Total Rewards

Leadership 

• Provide direction and leadership to the team; coach and inspire team in the completion of their day-to-day responsibilities and drive for performance excellence, ensuring high levels of service delivery to internal and external customers.

• Create a positive working environment for staff, encouraging staff education/ development, participation in decision-making, and providing a variety of opportunities for communication.

• Oversee Human Resources management functions within the Department for a group of direct reports, including recruitment and retention of staff, orientation and training, coaching and mentoring, performance management, and scheduling

• Manage and monitor/review departmental budget(s), analyze trends, and develop strategies to address variances.

EDUCATION/CERTIFICATIONS/LICENSES:

• Undergraduate degree in Business/Human Resources or other related field. CHRP/CHRL required.

• Master’s Degree preferred

• Certified Compensation Professional (CCP) designation and/or Certified Employee Benefits Specialist (CEBS) or commitment to complete

EXPERIENCE, SKILLS and ABILITIES:

• Minimum five (5) years’ progressively responsible HR generalist experience in a complex, unionized public sector environment, preferably health care. Experience working within a unionized healthcare environment preferred.

• Minimum three (3) years’ experience in a leadership role.

• Sound knowledge of best Human Resources practices and employment legislation to support a strategically aligned, diverse and engaged workforce, where people are challenged, recognized and valued 

• Significant leadership, coaching and mentoring competencies to attract, retain and engage staff 

• Demonstrated service excellence approach and commitment to continuous quality improvement and performance measurement; business acumen, accountability and results orientation

• Expertise supporting organizational change through strategic thinking and organizational behaviour/change management principles

• Strong time management, planning and organizational skills to manage competing priorities and meet deadlines

• Excellent communication, report-writing and presentation skills; critical thinking, problem-solving and negotiation skills 

• Superior professional judgment, diplomacy and relationship building skills.

• Knowledge and understanding of Human Resources metrics and strong analytical and research skills

• Solid understanding and use of project management and ability to balance and manage multiple interests.

• Agent of change with ability to envision new concepts and plans.

• Ability to energize, coach, encourages and supports all staff.

• Ability to work with all health disciplines to achieve excellent quality of care.

• Demonstrated excellence and capabilities in interpersonal, communication, customer service, analytical approach, problem solving, critical thinking, teamwork, and leadership skills.

• Proven leadership abilities working with larger interdisciplinary teams.

• Significant previous line management responsibility.

• Demonstrated visionary, creative and collaborative management style.

• Demonstrated ability in Southlake’s core values including collaboration, team work, communication, listening, personal ownership, creativity, innovation, and diversity

Health & Safety Workplace Responsibilities: 

It is the responsibility of all Southlake Regional Health Centre employees to work in a safe manner and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy. 

Accommodation & Diversity in the Workplace

At Southlake, we are committed to fostering an inclusive and accessible work environment.  We are dedicated to building a work place that reflects the diversity of our community in which we live and serve, including those with disabilities, visible minorities, aboriginal persons, members of sexual minority groups and others who may contribute to diversity within our organization.  Southlake is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and will work proactively through all stages of recruitment to create a barrier free process and to provide accommodation as required.