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Director of Human Relations

Employer
The Salvation Army Broadview Village
Location
Toronto (City), Ontario
Salary
$72,795 - $95,000 per year
Closing date
Jun 25, 2021

The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Vision Statement

We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.

Core Values

The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

Position Purpose Summary:

Broadview Village provides residential and day program supports to individuals identified as having either developmental challenges and/or mental health issues.  We support 80 individuals through our residential services and over 450 people through our day programs.  There are approximately 250 staff at present, with some of the staff being represented by OPSEU, and we have an operating budget of just under $18 million. 

The Director of Human Relations leads all aspects of Broadview Village operations related to Human Relations.  This includes intimate involvement in hiring, labour relations, performance management, occupational health and safety, discipline and termination as appropriate within all levels of organization.   He/she is also responsible for ensuring that strategic and operational planning processes reflect required person-power planning, development and forecasting. 

A key emphasis of this position is its involvement with union and associated responsibilities of ensuring that practices and processes are in-line with collective agreements.  This position will also take a leadership role in collective bargaining jointly with the Executive Director.

Key Responsibilities:

Operational

  • Ensure compliance with respective governing bodies including The Salvation Army, MCCSS (standards/documentation), Employment Standards, Labour Relations, Human Rights with respect to human resource practices
  • Create and implement HR strategic and annual operating plans as informed by overarching agency and TSA strategic and operational plans
  • Ensure implementation of processes designed to monitor Key Performance Indicators (KPI’s) in areas of human resource planning and programming
  • Oversee, via HR staff, human resources processes including recruitment and selection, onboarding and orientation, benefits administration, salary/wage administration, employee records, training, leaves management and accommodations
  • Oversee annual PEAC performance management and merit increase processes
  • Oversee and provide support with HRIS for data entry and integrity
  • Support, participate in and/or lead workforce planning and associated budget processes on an ongoing basis
  • Ensure maintenance of employee information.  Provide data analysis to Executive Director and other members of senior team as requested
  • Develop, review, and revise policies and procedures as required
  • Update any additional task and/or project related to agency and or organization as assigned by Executive Director
  • Function as a full member of the Senior Leadership Team providing advice and support to all aspects of the Ministry Unit from the unique HR perspective
  • Review IT needs of HR function & implement/advocate for new solutions as needed

Organizational

  • Keep agency informed of trends in human resources best practices
  • Participate in meetings, including Leadership, Strategic Planning, Labour Management, Staff Development, Staff Appreciation/Recognition & as assigned
  • Responsible for self-development
  • Confer with Executive Director on any matters pertaining to grievances and Human Relations relevant to operation of agency
  • Facilitate and ensure communications flow regarding human resources matters within agency at all levels
  • Participate in regular supervision and consultation with Executive Director
  • Represent Broadview Village at internal and external meetings as required
  • Fulfill mission statement of The Salvation Army and Broadview Village

Health and Safety

  • Comply with provisions of Occupational Health and Safety Act and regulations and Broadview Village’s Health & Safety Program
  • Ensure management, staff and HR staff adhere to WSIB processes
  • Partner with management to ensure staff:
  • work in manner and with protective devices, measures and procedures required by Occupational Health & Safety Act (OHSA) and regulations
  • Use or wear required equipment, protective devices or clothing
  • Advise staff of existence of any potential or actual danger to health or safety of staff of which Supervisor is aware
  • Review and recommend written instructions pertaining to measures and procedures to be taken for protection of staff
  • Conduct or assist as necessary in incident investigations

Qualifications and Education requirements:

Education/Certifications:

  • Completion of a University degree in Human Resources or related field
  • CHRP/CHRL designation is an asset

Experience and Knowledge Requirements:

  • Minimum 7+ years progressive experience in human resources including labour relations, with minimum of 3 years prior HR management experience at a senior level
  • Strong knowledge of applicable HR legislation and regulations within Employment Standards Act, Human Rights Code, Occupational Health and Safety Act, Workplace Safety and Insurance Act and all other application legislation and regulations
  • Excellent advisory skills and ability to influence senior audiences
  • Strong business acumen and knowledge of HR best practices
  • Demonstrate leadership, confidence and professionalism in dealing with employee issues
  • Demonstrated ability to develop effective working relationships with internal and external customers
  • Strong problem-solving, interpersonal and communication skills
  • Strong Microsoft Office skills, Outlook, internet research and Human Resources Information Systems (HRIS): UltiPro preferred
  • Travel within GTA required, access to reliable vehicle and minimum G2 license strongly preferred
  • Ability to understand, interpret, and apply provisions of applicable legislation, collective agreements, policies and procedures

Skills and Capabilities:

  • Attention to detail, problem solving and analytical skills
  • Demonstrated effective communication, presentation and interpersonal skills
  • Strong attention to detail, organizational and multi-tasking skills
  • Strong sense of integrity, confidentiality and professional ethics combined with a balanced sense of fairness and flexibility
  • Self-directed with an ability to work cooperatively with other managers, community partners, and to create a working climate that is positive and mutually supportive.
  • Adaptability: Demonstrate a willingness to be flexible, versatile, and/or tolerant in a changing work environment while maintaining effectiveness and efficiency.
  • Understand ethical behaviour and business practices and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organization.
  • Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
  • Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques in both one-on-one and group settings.
  • Positively influence others to achieve results that are in the best interest of the organization.
  • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities
  • Understanding and support for the Mission of The Salvation Army

Successful candidate will be required to provide upon hiring:

  • A clear vulnerable sector screening
  • A clean drivers abstract
  • Participate in our online Armatus Abuse Training and Health and Safety training required upon hiring, as well as updated annually

HOURS: 40 hours per week

 

 

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, must advise your managing supervisor of your intentions prior to submitting your application.

 

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