Human Resources Advisor - Elements Casino Surrey

Elements Casino Surrey is currently looking for a passionate Human Resources Advisor to join the team. In this role you will be responsible for a range of duties enabling the HR department to deliver best practices and strategic HR solutions that support our business.  The successful candidate will be an ambassador in support of  operational service excellence and will motivate and lead by example in a dynamic and fast-paced learning environment. 

Duties & Responsibilities

• Provides HR advice and support on team member relation concerns to site managers and team members on all HR processes; assists with issue resolution;
• Manages the leave management files (MLOA, LTD, WorkSafe BC, ICBC, bereavement, maternity etc.), including the gradual return to work program and process; provides support and guidance on leave management and WorkSafe matters to team members the management team;
• Manages Joint Occupational Health & Safety Committee and any workplace health & safety initiatives;
• Assists with full cycle recruitment
• Promotes the growth of the GEM and PROUD programs
• Facilitates and coordinates various corporate and site-specific training programs, including orientation, guest service training, and other management skills training initiatives;
• Completes project work as required for HR and operational needs; 
• Supports corporate HR initiatives, assist with surveys, policy and procedure revisions, implement new processes and procedures, roll out new programs, etc.;
• Facilitates coaching sessions, provides input and advice in conflict resolution, performance and attendance management; participates in workplace investigations;
• Assists and supports management in interpretation of various policies & procedures and escalated issues;
• Provides advice and support in all areas contributing to team member relations and team engagement;
• Performs other duties as required.

Qualifications

• 3-5 years experience in a Human Resources Coordinator or Advisor role supplemented by a university degree or diploma in a relevant discipline; or an equivalent combination of training and experience
• Designation as a Chartered Professional in Human Resources (CPHR) is an asset;
• Ability to be adaptable and flexible with work schedule (you may be required to work the occasional evening and weekend);
• The ability to successfully obtain a criminal record and credit check through the Gaming Policy and Enforcement Branch (GPEB)
• Ability to exceed internal and external guest expectations through leading by example and by providing timely, effective and service oriented support;
• Ability to maintain confidentiality; mediation and conflict management/resolution experience is preferred;
• Ability to analyze problems, identify key information and   issues, interpret data and determine implications, provide
• recommendations, and effectively resolve;
• Proven track-record of responsiveness and meeting deadlines;
• Ability to work independently and as part of a team;
• Superior ability to communicate effectively;
• Strong work ethics and professionalism;
• Detail-oriented with the ability to multitask;
• A willingness to learn, develop and achieve new skills for personal and professional development

Work Environment Considerations: Regular office environment, may have non-traditional work hours.  

Special Working Conditions: As a highly regulated Company, we always conduct our business in an ethical and professional manner. Every team member will be obliged to understand and follow all of the policies outlined in Great Canadian’s Corporate Ethics and Conduct Manual and will disclose any irregularities or wrongdoing in accordance with the Company’s Whistleblower Policy. The Company is committed to sound internal control policies and practices. Every team member will follow the internal control practices required of their position and department.

Compliance Requirements: Every team member must comply with all requirements of the Corporate Ethics and Conduct Manual and with all other corporate policies as communicated. Every team member will be familiar with the business process documentation and internal control objectives related to their position and how their job description aligns with specific internal control activities for which they are responsible. Every team member must adhere to all Company and regulatory policies as they relate to functions of the position.

Licensing and Certification Requirements: Permanent employment may be dependent upon the authorization and continued approval of the Provincial- Regulatory Bodies. New team member may be required to complete an application and, if required, will begin work only after regulatory approval is granted. Existing team members will reapply as necessary, and continuing work will be dependent upon successful reapplication. For positions that require additional certification, the appropriate level of certification will be maintained.