Human Resources Coordinator

The Royal Conservatory (RCM) is one of the largest and most respected music education institutions in the world, providing the definitive standard of excellence in curriculum design, assessment, performance training, and teacher certification. It is also a leader in the development of early childhood education programs and arts-based social programs, and presents a diverse range of concerts featuring the finest Canadian and international artists in its magnificent performance space, Koerner Hall.  Please visit www.rcmusic.com for more information.

JOB DETAILS & RESPONSIBILITIES

The Human Resources Coordinator plays an integral role in the successful execution of the day-to-day operations on the HR team and efficient delivery of HR services to the organization. In this role, you are the first point of contact for employees with general HR related enquiries and will ensure responses are accurate and timely. You will be responsible for the HR administration related to our HR programs and processes, as well provide support to the HR team with various initiatives as required.

The successful candidate will possess exceptional attention to detail, applying critical thinking to champion accuracy, ask meaningful questions and exercise a consistent level of judgment needed to succeed. The ideal applicant has the resourcefulness and self sufficiency to work independently, but also has the sensibility to know when help is needed to escalate concerns when appropriate. A keen eye for the development and continuous improvement of existing business procedures and administrative workflows is also desirable.

Please be advised, this is a contract term role consisting of a duration of thirteen (13) months.

• Process entries and maintain all employee records in the HRIS (ADP Workforce Now system) accurately and in a timely manner.
• Respond to a variety of incoming general HR enquiries (in person, by telephone and email) and resolves arising issues in an efficient and timely manner.
• Administer and maintain the benefits database. 
• Act as a liaison between Payroll, IT, Facilities, and other departments as required. 
• Generate and analyze routine and ad hoc reports; create and update org charts. 
• Support the recruitment process by posting jobs, scheduling interviews, checking references and preparing offer letters.
• Manage the online training platform and enrolment process for employees.
• Onboard new hires, and ensures off boarding processes is completed.  
• Maintain the accuracy and integrity of the HRIS information and employee files.
• Identify opportunities and solutions for continuous improvement.
• Provide general administrative support to the HR department. 
• Work in compliance with the provisions of The Occupational Health & Safety Act and its regulations, and complies with the organization’ Health & Safety Policy.
• Perform other duties as required.

DESIRED QUALIFICATIONS

• A post-secondary degree preferably in Human Resources or post graduate certificate in Human Resources, with at least 1- 3 years experience working in a similar role, or an equivalent combination of education, training and experience in a related field. 
• CHRP certification or working towards obtaining one.
• Related experience using an HRIS (ideally with ADP Workforce Now)
• Current knowledge of employment legislation.
• Proficient use of Microsoft Suite (Word, Excel, PowerPoint, Outlook and Visio) 
• Strong drive for accuracy and flawless execution; high level of attention to detail and process orientated. 
• Demonstrated ability to be proactive and anticipate job requirements; take initiative and ownership to resolve issues. 
• Exceptional organizational and time management skills to manage multiple and shifting priorities. 
• Strong customer service orientation, ability to interact with all levels of the organization.
• Solid written and verbal communication skills.
• Demonstrates integrity, with the ability to maintain confidentiality and manage sensitive information. 
• Resourceful and self-motivated, ability to work independently and as part of a team.
• Committed to continuous improvement and the sharing of best practices.

ADDITIONAL INFORMATION

• Office environment with occasional requirements to work outside of regular office hours.
• This is not a remote position; however due to current provincial restrictions, remote work may be temporarily required.

The RCM is committed to fostering an inclusive, equitable and accessible workplace. In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and the RCM’s Anti-Racism, Access and Equity Policy, accommodation will be provided at any stage of in the recruitment and selection process. Applicants are asked to make their accommodation needs known when they have been contacted for an interview.

Interested candidates are asked to submit a cover letter and current résumé online (please upload a single file combining both documents) at www.rcmusic.com/about-us/careers-royal-conservatory. Applications will be accepted until the posting deadline of Friday, July 2, 2021.

The RCM thanks all applicants for their interest in this position; however, only those selected for an interview will be contacted. Please note that this position may be filled prior to the application deadline if a suitable candidate has been identified.