Manager, Employee Engagement

About Chartered Professional Accountants of Canada

Chartered Professional Accountants of Canada (CPA Canada) works collaboratively with the provincial, territorial and Bermudian CPA bodies, as it represents the Canadian accounting profession, both nationally and internationally. This collaboration allows the Canadian profession to champion best practices that benefit business and society, as well as prepare its members for an ever-evolving operating environment featuring unprecedented change. Representing more than 220,000 members, CPA Canada is one of the largest national accounting bodies worldwide.

About the opportunity

Reporting to the Director, this role will advocate for CPA Canada's team members, analyze employee engagement metrics, partner with cross-functional team members and team leads to develop and plan programs and strategies that improve overall employee experience across CPA Canada.

What you’ll do

In this role, you will:  

• Performs role in a manner that is reflective of CPA Canada’s Core Values, within regulatory requirements and company policies, programs and expectations
• Design, evolve, and manage programs designed to enhance employee engagement, recognition, employee value proposition and satisfaction, applying data for continuous improvement
• Use data, analysis, and trends to identify high impact employee engagement opportunities and develop strategies for improvement
• Build a roadmap of events and projects designed to develop a purpose-driven culture
• Conceptualize and implement an internal, cross-functional culture champions program to determine goals, manage budget, and work on employee engagement events and programs
• Conceptualize and implement employee voice & value listening sessions across the organization, documenting results; strategize and implement solutions based on insights and organizational strategic direction
• Partner with Talent function to advise on Leadership programs and improve strategies on the engagement of individual People Leader teams
• Partner with the People & Culture Internal Communications team to use appropriate channels of engagement and build interest for special events and projects
• Complete tasks and special projects, including preparing presentations and meeting materials, as assigned by the Director

What we’re looking for

The ideal candidate will have the following skills and experience:

• Bachelor's degree or higher in Human Resources, Business Management, or other related disciplines
• Professional qualification CHRP / CHRL
• Minimum 7 + years progressive program development/employee engagement experience
• Strong verbal and written English language communication skills, bilingualism considered an asset;
• Successful track record (4+ years) of conceiving and implementing programs related to Employee Experience, Culture and Engagement
• Program management expertise in building and scaling human resource programs that involve change management, measurable outcomes and partners
• Ability to build rapport and maintain a high level of credibility and integrity at all levels of the organization
• Excellent written and verbal communication skills
• Demonstrates strong facilitation, listening, and consultation skills
• Strong critical thinking, problem-solving and analytical skills
• Excellent time management and organizational skills with a proven ability to manage multiple projects, achieve results, work under pressure and meet tight deadlines
• Demonstrated ability to work independently and function in a team environment, multitask and respond to changing needs
• Well-developed generalist knowledge of Human Resources Management, Employment Standards and Human Rights legislation in Canada

What it's like to work here

CPA Canada is a great place to work with a diverse workforce and a commitment to health and wellness for its employees. The organization offers a flexible and balanced environment that allows individuals to maximize professional and personal development. CPA Canada employs over 400 people, with its headquarters in Toronto and regional offices in Burnaby, Ottawa and Montreal. Our technology-enabled culture is designed to attract qualified people and enable them to do their best work. Employee perks include competitive salaries and pension, a comprehensive benefits package, professional development programs, flexible working hours and opportunities to work from home, regular social events and a highly successful employee volunteer program.  CPA Canada is dedicated to continual improvement and building a high-performing, innovative organization that creates value for members and other stakeholders.

Organization values

We create a collaborative and constructive culture by:

 • Acting with Integrity • Fostering Excellence • Respecting Others • Working Collaboratively • Being Accountable

CPA Canada is committed to cultivating an inclusive, accessible environment where each employee feels respected, valued and supported. All qualified individuals may apply online. If you require a disability-related accommodation to participate in our recruitment process, please note this in your application. We'll be happy to work with you to meet your needs.