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Manager Human Resources

MANAGER, HUMAN RESOURCES

Mad Mexican is seeking a full-time Manager, Human Resources to join our growing team. Sometimes, revolutions are less about evolution and more about getting back to basics. At Mad Mexican, we evoke the tradition of a bygone era – preparing our premium products with fresh, natural ingredients and the care, love and pride found in family kitchens. You can taste our passion for quality and authenticity in every bite, with all the rich flavours and textures of Mexico. The first time you try our products, you'll note the craftsmanship and artistry that went into making them.

The Mad Mexican story began 15 years ago at St. Lawrence market and expanded to small, gourmet retailers to enable us to share our products with more like-minded people. Today, Mad Mexican sells to over 220 retailers across the GTA and surrounding area. We also operate a restaurant and retail market space in Toronto’s West end.

Mad Mexican has a vision to grow our artisan Mexican Food from our Toronto-area roots, with a vast network of exceptional retail partners across central Ontario, to an inter-provincial, better yet a Canada-wide, distribution of our food products. To do this, we need authentic and strong people willing to walk the fields alongside us to create our path for real Mexican food in the Canadian marketplace.

If you love the delicious taste of perseverance – we want you to join us!

With over 50 employees and growing, we are at a pivotal moment in building upon the employee experience and we need your help in the creation of a robust human resources and “people- focused” function to support our business and our valued staff team.

To learn more about our Company please visit madmexican.ca

Manager, Human Resources

Reporting to the Founding Revolutionary, the Manager, Human Resources is responsible for developing and executing the Company’s human resources strategy and annual workplan(s).  This role is responsible to provide effective leadership, customer service, and efficient management of all areas of human resource services, including but not limited to, employee relations, recruitment and retention, training and development, HR policies and procedures, health and safety, compensation programs, legislative compliance and benefits administration.

Essential Job Tasks

Human Resources/Employee Relations

  • Advise and support people managers and employees in day-to-day matters, providing guidance and coaching on a broad range of HR subject-matter (recruitment, performance management, discipline/termination, conflict resolution, HR administration, health and safety, training, etc.).
  • Support and participate in (at times lead) the employee full-cycle recruitment and onboarding process and ensure hiring practices are followed (e.g., legislation, HR policy).
  • Ensure legislative compliance is maintained including but not limited to the ESA, AODA, OHSA, OHRC and any other applicable legislation.
  • Develop and administer terms and conditions of employment for individual employees.
  • Respond to HR-related complaints and assist (or lead) the investigations process.  Prepare reports and recommendations as deemed necessary. 
  • Oversee the development and implementation of HR policies and procedures.
  • Participate on committees as assigned (JHSC, etc.).
  • Develop and implement training programs for managers and supervisors.  Assist with development and/or coordination of employee training as requested.
  • Maintain training records for employee training and professional development.
  • Manage the yearly performance evaluation processes and evaluations for probationary employees.
  • Develop and maintain accurate, complete and up-to-date HR and employee files and maintain historical HR records by creating a filing system.
  • Responsibility for benefits administration activities as may be required.

 

 

Compensation Programs

  • Support and/or manage payroll as directed.
  • Provide technical support in the administration of compensation policies and practices.
  • Maintain the Pay Equity plan and ensure Pay Equity compliance.
  • Develop/update job descriptions and ensure they are accurate and current.
  • Research comparator salary information and surveys at regular intervals to ensure the organizations’ pay practices remain competitive in the marketplace.

Health & Safety

  • Lead the development and implementation of the Company’s health and safety programs to ensure legislative compliance, employee training and to foster a safe workplace culture.
  • Coordinate and monitor accommodation and return to work programs.
  • Monitor, review, interpret, and summarize legislative requirements regarding health and safety compliance and make recommendations for safety solutions and improvements.
  • Manage workplace injury claims/WSIB in consultation with the employees’ manager. 
  • Lead the development and delivery of OHS training.

Additional Responsibilities

  • Remain current with regard to professional and technical knowledge/standards and emerging trends in HR, employment law, etc.
  • Contribute to a variety of projects in support of the business operating plans and expansion.

Required Qualifications

  • Degree in Human Resource Management or a related field.
  • A minimum of 3 to 5 years of progressive work experience in human resources, preferably within food services and/or retail, with at least 1-2 years at the supervisory level, or an equivalent combination of education and experience.
  • Expert knowledge of applicable employment legislation (ESA, OHSA, OHRC, Pay Equity Act, etc.) is required.
  • Experience with multi-provincial employers, particularly Quebec, is an asset.
  • Experience overseeing payroll is considered an asset.
  • Strong attention to detail, analytical, problem-solving, and organizational skills, with a proven ability to prioritize and meet deadlines.
  • Excellent communication and interpersonal skills and judgement, with a demonstrated ability to deal with sensitive or confidential matters with discretion.
  • Strong computer skills and a working knowledge of all Microsoft Office applications.
  • Proven ability to work independently and collaboratively in a team environment.
  • Extensive knowledge of and experience in conflict resolution techniques is preferred.
  • Experience developing and delivering training sessions.
  • Strong negotiation, communication and interpersonal skills are

To Apply: 

Interested applicants are invited to submit an updated resume, with a cover letter by to the attention of Brock Colter, HR Consultant, via email to brock@colterhr.ca.

We thank you for your interest in Mad Mexican.  Only those candidates selected for interview will be contacted.

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