Business Analyst, Corporate Strategy

Town of Caledon is a dynamic municipality that successfully balances urban, rural and agricultural communities.  Our energetic staff are guided by our core values that create an environment for continuous improvement and customer service excellence.

In addition to offering exciting career opportunities, the Town also provides a competitive and comprehensive total rewards package.  Come see how you can make a difference.

The Opportunity

Reporting directly to the Supervisor, PMO, this role is responsible for supporting client departments in providing overall business analysis as well as lead process improvements across the organization. This role fulfills this by applying the principles of business analysis in requirements gathering, planning and re-engineering of business processes and practices. The incumbent will apply proven communication, analytical and problem-solving skills to help identify cross-cutting process challenges and propose solutions that will increase service efficiency and improve service for residents, businesses and other user groups. As the Business Analyst, Corporate initiatives, you will perform the following duties, including but not limited to:

• Provides strategic advice and support in areas such as performance measurement, performance data reporting, best practices and program and service review
• Employs techniques such as interviews, requirements workshops, surveys, use case scenarios and workflow analysis to develop specific and detailed business requirements, specifications, business process designs and solution recommendations
•  Implements detailed plans and recommends policies/procedures regarding specific business program requirements.
• Performs cost-benefit and return on investment (ROI) analyses to aid management in making implementation decisions.
• Provides support for Council Work Plan, Corporate Strategic Plan (TEAM Plan) and other work as necessary

COVID-19: In consideration of the current pandemic and Public Health orders, the Town of Caledon is providing limited in-person services as Town Hall is open to the public by appointment only. The successful candidate for Business Analyst, Corporate Initiatives will be required to work a flexible schedule, including in the office, remotely and after hours (as required).

The Ideal Candidate

We are seeking an enthusiastic professional with a minimum of 5 years related education, training and/or knowledge, normally acquired from a degree or diploma in Business, Public Administration or closely related field. Knowledge in Human Resources Management and/or Financial Management are considered an asset. Certification in Business Analysis (CBAP), and/or Project Management and/or Lean Six Sigma would be beneficial.

The ideal candidate will have demonstrated analytical and problem-solving skills involving regular development of new and improved methods. We are seeking an individual with superior interpersonal skills, a demonstrated ability to work independently, and excellent verbal and written communication skills with the ability to explain, clarify and persuade to gain approval.

This position offers a salary range of $79,761.28 – $96,363.88, based on a 35-hour work week.

Satisfactory passing of a criminal record check, and proof of qualifications will be required of any successful candidate(s) for this position.

The Town is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The Town is an equal opportunity employer that is committed to an inclusive and barrier-free workplace.  If your application requires accommodation, please contact People Services at (905) 584-2272 Ext. 4738.

How To Apply

To learn more about employment with the Town of Caledon and to apply for this exciting and challenging opportunity, visit: www.caledon.ca/careers

If needed and upon request, this document can be made available in an alternative format.