HRIS Analyst

Reporting to the HRIS, Analytics & Reporting Manager, the HRIS Analyst will play an important role in day-to-day systems configurations and Workday process improvements, support semi-annual Workday releases, complete standard and ad-hoc reports, and troubleshooting, as well as support the Senior Analyst with systems integrations. The HRIS Analyst will prepare procedural documentation and maintain Workday guides and templates as needed.

Key Responsibilities

• Monitor Workday Intake Process and triage requests to Senior Analyst and/or Manager depending on the type and complexity of request/inquiry
• Provide first level support to inquiries/issues coming through the Workday Intake Process, by addressing functionality and responding to less complex configuration questions; and resolve issues in a timely manner
• Partner with the HRIS Senior Analyst for handling ongoing Workday enhancements as well as bi-annual Workday releases, including functionality, user acceptance testing activities, creation of test cases and documentation
• Assist in ad hoc projects in optimizing Workday functionality by evaluating current and desired business processes/rules and system capabilities
• Proactively seek and provide recommendations to improve efficiency of HR processes and reports
• Partner with HR and business teams for process improvements and launches
• Workday Process Documentation & Training
• Support system security changes and updates
• Serve as a technical advisor for all things Workday
• Assist with the delivery of scheduled and ad hoc reports
• Provide administrative support as needed

Key Qualifications

• Post-secondary education in Human Resources or HRIS preferred
• Knowledge of human resources policies and procedures and understanding of common HR processes
• Workday experience – Minimum of 2 years’ experience using Workday (HCM, configuration, security administration, cross-functional impacts), some knowledge of report writing (calculated fields)
• Technical Skills - Proficiency in MS Office 365 (Word, PowerPoint, Excel), Visio and SharePoint
• Understanding of IT process and information flow
• Basic knowledge of creating and maintaining test scripts
• Effective communicator and relationship builder - Written, verbal and listening skills to engage stakeholders, truly understand their needs, and influence to deliver best results
• Must be comfortable working with a variety of employees ranging from employee to senior executive level
• Ability to effectively communicate technical aspects to non-technical audience
• Strong prioritization skills - Able to assess new opportunities and requests, determine requirements and prioritize based on business goals, return on investment and risks to deliver value added outcomes.
• Strong analytical and problem-solving skills; detailed oriented
• Ability to think through and independently research and resolve issues using different sources to find and recommend the best solution
• Demonstrated strong organizational skills and ability to manage multiple shifting priorities with accuracy, efficiency and in a timely manner
• Flexibility - Ability to work in a fast-paced and dynamic environment and be adaptable to changing demands
• Ability to work independently and in a team environment