Chief People Officer

Chief People Officer (CPO)

The ideal candidate is ready to serve as a thought leader and change partner and sits on the executive team with regional and functional senior management. This role is accountable to lead strategic human resources goals, programs and processes that drive growth and business results for the company. The Chief People Officer (CPO) will champion HR strategies and services within client groups and will be a true business partner on a broad range of organizational issues of critical importance to the business. The CPO will be a relationship builder and people motivator and will also serve as an important thought partner throughout the organization.

Other key responsibilities include: 

• Overall HR Leadership -   Accountable to drive People Strategies including HR operations, talent acquisition / retention strategies, talent development initiatives and optimization, rewards programs and employee engagement in ways that help drive the business forward. 
• Plays a key role in supporting leaders to raise the bar on employee engagement and creating a great place to work.  Drives an employee value proposition to build upon organizational culture and support values of entrepreneurship, integrity, balance, teamwork, accountability, discipline and service.
• One of your key tasks will be to build on the existing strong relationships with key stakeholders in the organization.  This includes anticipating business needs and providing practical and pragmatic human resources solutions aligned with the business objectives.
• Deliver coordinated human resources services across the company with a staff of over 1,000.
• Oversees the talent management process through identification and assessment of strengths and development opportunities with the executive management team in the preparation of development plans to ensure employees are prepared for future opportunities.

Key Responsibilities:

• Coach and lead HR team to support multiple offices
• Talent Acquisition and Retention: 
• Talent Management: Employee Engagement Mergers and Acquisitions:
• Total Rewards/Compensation: HR Systems:  Maintain core HR operations:

Qualifications and Experience:

• University degree or diploma in Human Resources with a CHRL
• 10+ years of experience including time at an executive HR leadership level
• Strong interpersonal and influence skills, including negotiation and expectations management capabilities
• Skilled at building collaborative relationships at all levels of the organization to solve problems and implement solutions
• Solid verbal and written communication skills
• Rational, confident and mature approach to decision making and inspires trust and confidence in business partner relationships
• Well-developed critical thinking and analytical abilities with strong attention to detail
• Highly responsive with strong orientation towards customer support
• Understands the dynamics of a matrix organization
• Strong MS Office Skills (PowerPoint, Excel, and Word)
• Good organizational savvy, diplomacy and resilience
• Demonstrates ownership and accountability and, through personal connection, motivates people to deliver results
• Ability to simultaneously and effectively manage multiple projects and priorities
• Effectively manages national and provincial complexities
• Must be personally inclined to build relationships and get to know colleagues and be seen as champion of the people
• Insurance industry experience an asset