Disability and Leave Management Advisor

The Opportunity – Disability and Leave Management Advisor

 

Reporting to the Supervisor, HR Administration and Programs, the Disability and Leave Management Advisor is a member of CAREFOR’s HR team.  The Disability and Leave Management Advisor has primary responsibility to facilitate CAREFOR’s disability and attendance management programs and supports CAREFOR’s managers and staff by providing a comprehensive, progressive and supportive approach to both occupational and non-occupational injury or illness and wellbeing. 

The Disability Management Advisor will provide coaching and consultation to managers, employees, union and third-party stakeholders and will facilitate all aspects of disability management processes including incidental absenteeism, long term disability, accommodation, worker compensation, and management of benefits and pension while on leave.

You will make an impact in the following ways:

As a self-starter, you are able to anticipate and proactively respond to requirements based on prior experience.

As the ideal candidate, you will:

• Supports employees through all stages of occupational and non-occupational illness and injury. Ensuring that relevant and appropriate medical documentation is collected. 
• Facilitates employee re-integration to the workplace through planning, implementation and coordinating timely modified work programs; as appropriate liaise with other health care professionals, third party consultants, disability insurance carriers and the WSIB.
• Ensures timely completion of required documentation for WSIB, LTD and private insurances.
• Oversees the incidental and short-term sick leaves and maintains appropriate contact with staff on leave.
• Ensures protection of confidential and sensitive employee information.
• Collaborates with managers regarding disability management and absence prevention.
• Participates in the development of the disability and attendance management programs by monitoring effectiveness, efficiencies and identifying trends.
• Coordinates the process and placement of employees with complex accommodations needs.
• Supports the attendance program, meeting with employees, providing assistance, advice and training to ensure compliance.
• Communicates with employees on leave requiring payments for benefits and pension continuation.
• Coordinates benefits and pension payments with the Finance and Payroll teams for those employees on leaves.
• Ensures compliance with AODA standards/requirements and acts as a subject matter expert for AODA related issues/complaints.
• Assists with ergonomic requirements for staff which includes arranging assessments as required
• Produce statistics and other reports.
• Works in partnership with the CAREFOR’s JHSCs to provide proactive approaches to support a safe work environment and assists with special projects as required.
• As required, develops and delivers content for various interventions and training related to attendance, disability.
• Acts in accordance with CAREFOR’s policies, values and mission, etc.
• Uses sound judgment in consideration of financial resources
• Works within the HR team providing supports as needed.
• Other duties as required.

We are looking for an individual who has:

• Thorough knowledge of legislation and principles pertaining to disability management/ support, WSIB, return to work and accommodation.
• Thorough working knowledge of and understanding of related legislation and regulations, including Workers’ Compensation Act and Human Rights Legislation, and AODA.
• Effective case management skills.
• Strong interpersonal, written and verbal communication skills.
• Attention to detail, excellent organizational, analytical and problem solving skills.
• Ability to work cooperatively as part of a team, as well as independently with minimal supervision.
• Comfortable with dynamic, ever-changing environment and apply sound judgement and flexibility to determine solutions right for the circumstance.
• Ability to prioritize and meet tight deadlines, and effectively manage internal/external relations.
• High degree of proficiency in all MS office applications.
• Ability to preserve confidentiality.
• Promotes inclusiveness, recognizes, and respects the value of diversity within our community and our workforce.
• Ability to be flexible, encourage and enable change.
• Ability to proactively provide effective, timely solutions.
• Strong written and verbal communications skills to communicate concisely and confidently with stakeholders at all level of the organization.
• Demonstrated ability to exercise discretion and judgement in handling confidential or sensitive issues.
• Exhibits ethical standards in personal and professional life.

You will need to have:

• Post-Secondary education in a related field such as Human Resources, Rehabilitation Counselling, Health Sciences or Social Sciences.
• Disability management certification, Occupational Health Certification.
• Minimum of 3 years’ of progressive experience in a related field such as disability/WSIB management, health & safety, human resources or occupational health, including experience with complex claims management preferably in a unionized and public sector environment.
• Experience with workplace health programs is preferred as well as a working knowledge of external insurance providers.
• Demonstrated excellent communication (both written and verbal) and interpersonal skills with a proven effective customer service focus.

Qualifications considered an asset:

• Experience working in a health care environment and/or working in a non-profit organization.
• Oral and written proficiency in English; proficiency in French will be considered an asset.
• Registered Nurse with the College of Nurses of Ontario would be considered an asset.

What We Have to Offer You:

 

• Rewarding pay, benefits, and pension program
• Flexible schedules
• Onboarding, education, professional training and staff development opportunities
• A collaborative culture that supports making a difference in the lives of our clients
• Senior leadership team that believes in building trust and working together

Interested applicants should apply in writing to Jennifer Coccimiglio, in Human Resources. Please forward your resume to JCoccimiglio@carefor.ca and indicate the reference number of this posting on your cover letter. Please note that only candidates who submit a resume will be considered for the position.

Carefor values equity, diversity and inclusion in all its forms and recruits qualified individuals at all occupational levels that reflect the diversity of our clients and our community. We are committed to providing inclusive, barrier-free recruitment and selection processes and a work environment that supports our diverse workforce. If you require accommodations at any stage of the recruitment process, please let your TA Coordinator know or contact us in confidence at jobs@carefor.ca providing notice in advance. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.

*Carefor will only provide employment to those who can provide proof of being fully vaccinated against COVID-19, subject to Human Rights exemption.