Director, Learning & Development

An Exciting High Touch Opportunity to Build the L&D Function and Shape the Workforce of the Future

The Director, Learning & Development (L&D) is a new position for CPA Ontario that will be accountable for the standup of the Learning and Development function. This exciting hands-on opportunity requires you to develop and execute the learning strategy, and introduce, engage and embed a continuous learning mindset into the CPA Ontario culture at all levels of the organization. 

The Director, Learning & Development (L&D) will develop or curate innovative and on-demand digital and instructor-led learning solutions that will drive the development and performance of the CPA Ontario team while supporting the mission, vision, and strategic initiatives of the organization. 

Reporting to the Vice President, People, the Director, Learning & Development (L&D) will leverage their experience and focus on driving innovation, developing digital capabilities, leadership development and building the workforce of the future at CPA Ontario.

Your expertise empowers you to

• Focus on Strategy & Execution Develop a learning strategy for the organization focused on leadership development, advancing both future workforce capabilities, and skills to ensure success in current roles, across all business units.
• Be the Subject Matter Expert. Research, recommend, design, and develop integrated, comprehensive learning solutions based on analysis and assessment of HR, internal client initiatives and learner needs that encompasses change-management and sustainment outcomes. 
• Be the Trusted Advisor. Partner closely with business leaders and key stakeholders to design and deliver timely, high quality, interactive, audience-appropriate training solutions that align with business objectives.
• Collaborate & Facilitate Manage and collaborate with training vendors, instructional designers, and facilitators to ensure development deliverables are in line with overall project objectives and adhere to adult learning principles and contemporary learning styles that includes facilitation of both virtual and in-person training sessions.
• Measure Impact Measure, track, manage, and report results of all learning solutions to leadership and stakeholders to demonstrate business impact and effectiveness that provide recommendations to elevate the learner's experience and better achieve business objectives.

You are the ideal candidate with

Education and Experience:

• University Degree preferably in Human Resources complimented with a relevant Learning & Development designation or certification/degree would be an asset
• A minimum of 7 years' experience in learning consulting or previous Learning & Development Leadership experience that includes needs analysis, design, learning consulting, program evaluation and measurement.
• Demonstrated knowledge of external best practices on emerging trends, vendors, program evaluation and measurement.
• Proven experience and knowledge with digital training delivery is essential
• Established comprehensive knowledge on the principles of adult learning 
• Experience in building skills / capabilities to support workforce of the future, including digital fluency and understanding of emerging technologies
• Experience designing and delivering training in a corporate environment and managing organization-wide programs
• Intermediate knowledge of MS Office software applications and a technology curious mindset

Proven skills and abilities: 

• Project Management – You independently manage multiple projects and execute on deliverables on time and on budget with high attention to detail
• Analytical and Critical Thinking – You solve problems and manage multiple workstreams simultaneously in a fast-paced demanding environment with multiple priorities
• Interpersonal Skills - You are known for your exceptional interpersonal and communication skills that includes your ability to communicate with business partners, senior management, and executive audiences (verbal and written)
• Business Acumen – Your business acumen and organizational awareness, enables you to be a change management leader with good judgment and decision making 
• Resilience – You have a proven flexibility to adapt quickly and change priorities as required 
• Diplomacy Relationship Building Skills – You are effective in dealing fairly, frankly, assertively, and constructively with executives, senior managers, and internal and external stakeholders; You generate consensus and sustain collaborative relationships while maintaining a positive image and profile for the organization.
• Integrity – You demonstrate a high level of integrity and are widely respected as open, honest, transparent, ethical, and trustworthy

You are inspired by 

• A fast-paced environment. Collaboration, innovation, and passionate professionals are at our core. We relentlessly pursue what’s next to unlock the full potential of you and us together.
• Flexible working solutions. Work environments are changing rapidly. We provide flexible, remote working options to support you in your career.
• Diversity and inclusion. We recognize the value in our differences and prioritize inclusivity to bring together the best talent to protect the public, advance the profession and guide our CPAs.
• Ongoing learning and career growth. We want your career to skyrocket. There are unlimited career advancement and professional development opportunities that we support with learning investments to promote your future growth. Thrive with us.
• Focus on your well-being. With industry leading benefits and wellness programs, including a healthy lifestyle allowance, mental health resources and more, we’re committed to your well-being.

Why the next step in your career is CPA Ontario

We protect the public. We advance our profession. We guide our CPAs. We ensure that our more than 96,000 members and 22,000 students meet the highest standards of integrity and expertise. We help them stay ahead of global market trends and abreast of regulatory change. CPAs represent a globally recognized, premium designation. Our Chartered Professional Accountants are valued by organizations in all industries for their financial expertise, strategic thinking, management skills and leadership. 

We appreciate your interest in CPA Ontario and this position

At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, and all candidate applications are reviewed. Should your qualifications and experience meet the requirements of this role, a member of our recruitment team will contact you. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals. 

CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours.