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Payroll and Benefits Administrator

Paramount Pallet
Whitby, Ontario
$50,000+vacation+ 5 Personal days + benefits + RRSP Match!
Closing date
Jan 15, 2022
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Job Details


The Payroll and Benefits Administrator’s primary responsibility is to carry out all payroll and benefits functions as well as work closely with the Senior Leaders and depot leaders for areas of improvement and efficiencies. This role requires a savvy professional to provide expertise in payroll and benefits, administer timely and accurate payroll while delivering exceptional service to both the internal client group and external partners. The mandate also requires this person to have experience with key aspects of human resources administration as it relates to documents, record keeping and confidentiality. In addition, the ability to recommend and implement process improvements across all Finance and HR functional areas related to payroll and benefits is key.

Whitby Hourly workers are unionized.

Skills required in this pivotal role include excellent verbal, written and interpersonal communication skills in addition to, excellent analytical skills, and mathematical aptitude for analyzing and reconciling payroll data. The Payroll and Benefits Administrator must demonstrate organizational skills to allow prioritization of heavy workload in a demanding environment meeting strict timelines. The ability to work within a team environment and independently is also key.



  • Ensure accurate and timely processing of bi-weekly payroll for salaried, commissioned and hourly employees in accordance with Company policies, provincial and federal regulations.
  • Gather and record depot hours for payment and ensure all data is validated and accurate with Depot Managers
  • Update, reconcile and process payments for benefits & retirement savings plans
  • Complete various audits and reconciliations
  • Administer garnishments and third party demands: maintain garnishment logs, respond accurately and timely to all inquiries, etc.
  • Prepare, coordinate and submit government remittances including: CPP, EI and Income tax accurately and on time
  • Carry out annual payroll-related filings including provincial and federal payroll remittances in an accurate and timely manner including: preparation, reconciliation and submission of T4 and Releve1
  • Monitor and keep current with various legislative issues affecting payroll advise appropriate people as required Provide Input into updated documented policies and processes for Payroll, Benefits and Pension administration utilizing an internal database system
  • Be first point of contact to respond to employee payroll and benefits inquiries, answer routine questions and provide guidance and support to employees on HR policies and procedures
  • Liaise with ADP, Desjardins and Canada Life to access reports and create exception report to analyze data and errors, and resolve issues
  • Partner with ADP payroll–to resolve any payroll issues ensure current reporting and resolution of day-to-day issues
  • Research discrepancies of payroll information and/or documentation for the purpose of ensuring accuracy and adherence to procedures prior to processing information to Service Providers
  • Review and audit the pay registers for errors Manage people records pertaining to payroll, benefits/pension administration and reporting
  • Maintain internal controls to ensure effectiveness and efficiency of all payroll related processes.
  • Recommend best practices for payroll and maintain current payroll procedure documents


  • Support Managers and ensure all employee benefit change forms are completed accurately before the payroll cycle; Manage all changes
  • Lead Benefit and EAP information sessions (bi annually) in Onboarding program
  • Engage external support adviser
  • Ensure the program is posted on all employee information boards
  • Effectively communicate with employees to ensure understanding of retirement savings and benefit plans and offer regular support
  • Issue benefits cards to respective plan participants Provide card in hard copy for eligible employees; Produce copies to EEs Liaise with brokers and carriers in as required
  • Assist with Leaves of Absence administration for Short-Term and Long-Term Disability leaves
  • Annual Data verification for accuracy re - address and other personal data
  • Ensure headcounts reports are done on a bi weekly basis; Calculate turnover
  • Ensure ROEs are produced accordingly and kept on file
  • Manages and distribute T4s and Releve1s annually
  • Create with HR the relevant template based on specs

Qualifications, Skills and Abilities 

  • Minimum 3 years of experience leading the full cycle payroll processing, benefits, and compensation function within a union & non-union environment a MUST; multi-location environment
  • Minimum 3 years in HR Administration is preferable
  • Strong knowledge of Provincial and Federal Employment Standards and other legislation that governs Canadian payroll
  • Payroll audit and reconciliation experience
  • Manufacturing payroll experience is desirable
  • Exceptional organizational skills, strong attention to detail and the ability to multi-task and prioritize
  • Display sensitivity, tact, diplomacy, and capable of maintaining high degree of confidential information and exercising a high degree of discretion areas of employee relations
  • Ability to communicate clearly and concisely both verbal and written
  • Customer-centric skills both for internal and external customers
  • Effective time management to deal effectively with the work volume under minimum supervision and consistently meet deadlines in a fast-paced environment
  • Strong analytical, quantitative and problem-solving skills
  • Understands the importance of meeting deadlines while ensuring a high degree of accuracy
  • Proficient in Microsoft Office (Excel, PowerPoint, Word), basic accounting principles
  • French speaking is an asset
  • Previous experience with ADP is highly preferred
  • Payroll or Accounting College Diploma/University Degree, CPM or PCP is an asset


  • Salary
  • Vacation
  • Personal Days
  • Health and Dental benefits
  • RSP Matching Program


Paramount Pallet – Canada's largest provider of pallet products & pallet services

With more than 30 years of experience, Paramount Pallet provides pallets and pallet services to hundreds of customers, in various industries, across Canada. We serve our customers from six facilities located in Vancouver, Calgary, Edmonton, Winnipeg, Toronto, and Montreal.

Our services include pallet repair, pallet sales, and pallet retrieval. Paramount Pallet enables companies to streamline their pallet needs.

As the nation's largest provider of pallet services, Paramount Pallet is dedicated to providing our customers with the right product, at the right price, at the right time.

We want to hear from you!

Find Us
1647744 6066
1672 Tricont Avenue
L1N 9A7
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