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Data Management Specialist, Human Resources

Employer
Lumenus Community Services
Location
Toronto (City), Ontario
Salary
Competitive salary plus benefits, RRSP, vacation and personal days
Closing date
Jan 16, 2022

Lumenus is strongly committed to a workforce that reflects the diversity of the populations we serve. We encourage applications from all qualified individuals including applicants from all cultures, racialized communities, abilities, diverse sexual and gender identities and others who may contribute to the further diversification of ideas. We are committed to a selection process and work environment that is inclusive and barrier free. 

 

Do you enjoy optimizing systems and analyzing HR metrics? The Data Management Specialist is accountable for the management of all Human Resources data and integrity of the HRIS; ensuring accuracy and completeness of HR data reporting and metrics that provide insight to business decisions. The role develops reports and provides internal clients with ad-hoc data for use in statistical analysis, strategic planning, internal/external surveys and presentations and reports.    

Lumenus Community Services is a dynamic and growing agency. We offer a competitive salary, attractive employer paid benefits package and RRSP, ongoing training and career development opportunities! 

KEY RESPONSIBILITIES: 

HRIS Management & Reporting

 

  • Serves as a subject matter expert for the HRIS. 
  • Participates in the implementation of new HR technology.
  • Handles inquiries, requests, issues to closure, while appropriately escalating complex issues.
  • Provides outstanding customer service to all customers. Key customers include HR Generalists, HR Management, IT and Finance.
  • Provides accurate, consistent and timely responses to ongoing and ad hoc reporting requests which are considered to be up to moderate complexity and may require additional research and analysis.
  • Assists in the development and adherence to standards and procedures that protect and improve the integrity of the HR database.
  • Participates in scheduled and ad hoc training in order to improve policy and processes.
  • Develops end user documentation, providing support and training for all HR system changes.
  • Provides support with testing, data audits and cleanup activities, and data input as required.
  • Develops and maintains organizational charts as required, ensuring that all organizational charts are up-to-date before dissemination.
  • Ensures all employee timecards are completed in WFN; locks timecard for payroll processing.

 

 

Benefits Administration

 

  • Benefits admin point of contact with insurance provider.
  • Works with HR Generalists to resolve issues for staff escalating to provider or HR management as appropriate.
  • Performs reconciliation of benefits billing statements for accuracy.
  • Performs regular audits of provider’s admin database to ensure information is current.
  • Provides alerts to HR Generalists regarding actions to be completed by staff or reductions in benefits.

 

HR Team & Agency Support

 

  • Works in collaboration with other team members to establish and maintain a confidential and sensitive work environment, focusing on customer service by handling all customer requests in a professional manner.
  • Participates in team meetings, shares ideas and collaborates with HR team members.
  • Provides input on all legislative changes and new requirements to ensure that appropriate policies are updated or drafted for review and approval as required.
  • Assists the HR Manager with research and development of special projects.
  • Participates in agency committees and events e.g. Joint Health & Safety Committee, Diversity Equity & Inclusion Committee.
  • Adheres to the organizational health and safety policies and practices along with the Ontario Occupational Health and Safety Act. This includes but is not limited to: ensuring safe workplace practices, protecting the health and safety of themselves and others and maintaining cleanliness in the workplace.
  • Other duties as assigned.

QUALIFICATIONS/EXPERIENCE:

  • Diploma or degree in Human Resources or equivalent combination of education and experience sufficient to perform the job duties.
  • Two years’ work experience with HR Information Systems including experience developing reports or equivalent education and human resources experience.

Skills/Knowledge:

  • Sound knowledge and understanding of the Employment Standards Act, Ontario Human Rights Code, Ontario Health & Safety Act, and the Accessibility for Ontarians with Disabilities Act.
  • Intermediate level MS Office (Word, Outlook, Power Point) with advanced level Excel. 
  • Understanding of HR operations and experience in employee data management.
  • Time management skills and the ability to work well under pressure prioritizing competing demands.
  • Ability to recognize situations or judgement calls that should be brought to management for resolution and decision-making.
  • Strong analytical, critical thinking, problem-solving skills, and a high degree of accuracy and attention to detail.
  • Excellent internal customer/client service skills. 
  • Ability to maintain confidentiality and handle highly confidential issues and documentation.
  • Ability to work within and support an inclusive and diverse environment.

Additional Requirements:

  • Satisfactory clearance under the Criminal Reference Check process.
  • Work may be performed both on-site within the GTA and remotely from home.

TO APPLY: Interested applicants are invited to visit our website at https://lumenus.ca/careers/ and submit their cover letter and resume through our Career Centre on or before November 30, 2021.

 

Lumenus Community Services is committed to diversity, equity and inclusion. We value a recruitment and selection process that is inclusive and barrier-free and we encourage applications from all individuals including, but not limited to, all cultures, religions, racialized communities, abilities, sexual orientations, and gender identities and expressions.

 

Lumenus believes that immunization against COVID-19 is an individual and societal responsibility and that we must do everything possible to protect our clients, families, employees, students, volunteers and contractors against the spread of COVID-19. As a condition of employment, proof of full vaccination or exemption under the Ontario Human Rights Code must be submitted to Human Resources seven (7) calendar days prior to start date.

We ask applicants to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

 

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