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VP People, Learning and Development

Employer
LHH Knightsbridge
Location
Scarborough, Ontario
Salary
TBD
Closing date
Jan 29, 2022

View more

Sector
Health and Social Services, Not-For-Profit
Function
Generalist
Job Level
Head, VP, Managing Director
Employment Type
Permanent
Hours
Full time
Designations Required/Preferred
CHRP

Client Organization:               Yee Hong Centre for Geriatric Care
Position Title:                          VP People, Learning and Development
Location:                                 Scarborough      
                                    

COMPANY BACKGROUND

Yee Hong Centre for Geriatric Care (Yee Hong) provides a caring community for seniors across the Greater Toronto Area. As one of the largest not-for-profit long-term care and seniors service organization in Canada, Yee Hong is at the leading edge of seniors care, with a breadth of services and programming to advance seniors care now and in the future. Yee Hong operates 805 long-term care beds at four sites and provides a wide array of community-based programs and in-home services to support over 15,000 seniors and caregivers to live independently across the Greater Toronto Area. Yee Hong delivers high quality and culturally appropriate services to enable seniors to live their lives to the fullest – in the healthiest, most independent and dignified ways. Yee Hong is a recognized leader in culturally appropriate long-term care, and in home and community-based services for ethno-racially diverse seniors, caregivers and family members.

Yee Hong’s annual operating budget is over $80M. Yee Hong operates in the Central and Central East Ontario Health Regions and participates in four Ontario Health Teams. The organization also builds system leadership and capacity with their advocacy, research, education/training, consulting, and caregiver support offerings. Yee Hong is accredited with “Exemplary Standing” by Accreditation Canada and proud of being recognized as one of Canada’s Most Admired Corporate Cultures by Waterstone Human Capital.

Yee Hong continues to explore new ways of delivering services, promoting innovation, collaboration, and a culture of excellence throughout the organization of over 1,300 employees. During a period of rapid healthcare system transformation and growth, Yee Hong has been awarded with licenses with their system partners to build 800 new long-term care beds and is building other seniors housing, including a life lease building, and retirement homes with Yee Hong Seniors Living. Yee Hong recently opened a 10-bed residential hospice in November 2020 and is providing virtual palliative care in the community. Yee Hong’s Private Career College offers a Personal Support Worker Certificate and leadership development program.

Yee Hong’s new Strategic Plan for 2022-2024 includes an ambitious growth agenda, requiring transformative leadership to drive change within the organization and with public and private partners, to sustain, scale and grow the organization to meet community needs. Yee Hong Centre works collaboratively with the Yee Hong Community Wellness Foundation as its fundraising partner, and Yee Hong Seniors Living – a newly formed subsidiary focusing on building retirement homes that has the Centre and Foundation as shareholders.

Further information on Yee Hong can be found on the website, www.yeehong.com

THE OPPORTUNITY

As Yee Hong looks towards the organization’s future and next stage of growth, there is an exciting opportunity for the VP, People, Learning and Development to have a significant impact on the strategic growth and positioning of Yee Hong as a leading care organization with an entrepreneurial approach, supportive and dynamic culture, and a client-centric approach to care.

Reporting to the Chief Executive Officer, the VP People, Learning and Development will play a lead role in developing engaging and dynamic human resources and organizational development strategies and programs. The VP People, Learning and Development will take a creative and future-minded approach to attracting, retaining, developing, and inspiring the depth of talent across Yee Hong, in order to deliver on the organization’s vision, mission and strategies. They will be critical in the the creation of corporate strategies and driving the engagement of employees to achieve Yee Hong’s strategic aims and successfully implement cultural, process and technological change across the organization. The VP People, Learning and Development will lead and mentor a team of 11 HR staff, including a Human Resource Manager, Human Resource Advisors and an Occupational Health & Safety Manager.

POSITION PRIORITIES

Strategy & Programs

  • Act as a trusted strategic partner and advisor to the CEO and senior team on all matters relating to human resources and organizational development.
  • Consult, design and implement, with business units across Yee Hong, an innovative and competitive multi-year people strategy, in alignment and support of the strategic plan, that attracts, develops and retains the current and next generation of talent.
  • Develop operational plans to execute on the people strategy by mobilizing knowledge resources across the organization and within cross-functional teams.
  • Strategic internal and external positioning of Yee Hong’s stellar people experience, including: brand, reputation, and organizational culture to attract the next generation of talent through effective marketing, communications and engagement. Develop effective corporate people-related communications and a compelling growth story for talent attraction and retention, ensuring alignment with business unit communications.

Learning & Development

  • Continuously research, tailor and implement leading people programs, practices and policies
  • Develop progressive talent development and management approaches and tools, which foster and promote transformative leadership at all levels of the organization.
  • Design and implement outcomes-oriented recruitment, retention and people development programs including but not limited to emerging leader, late career, and other programs to accelerate and deepen talent development
  • Develop and implement a sustainable learning management program and system

Organizational Effectiveness

  • Research and promote leading practices in organizational effectiveness to the CEO, Senior Leadership Team and other business unit leaders on organizational structures (as a whole and within service deliver and back office business units), tailored leadership and employee practices and policies, innovative strategies and compensation/total rewards and recognition programs tailored to the talent pools of different business lines (e.g., LTC, consulting, education, home care, hospice, etc.) that motivate, develop and retain staff, and leading practices in organizational culture, design and development.
  • Implement strategies to optimize, streamline and improve people-related processes and cost structure, including mobilizing people resources across business units, reducing duplication and sharing expertise.
  • Work closely with service delivery units at Yee Hong and key enabling departments (IT, Finance, Operations) to assess needs and develop tailored programs and approaches.
  • Advance human resources technology and information systems including integration with other systems/platforms.

Culture

  • Lead and inspire the development of a progressive organizational culture that embraces diversity, equity and inclusion in addition to service delivery excellence, growth and innovation.
  • Review and advance the HR department and associated human resources specialists and advisors to build on strengths, address weaknesses and strengthen the organization’s HR infrastructure for growth.
  • Act as an inspirational and transformational leader; champion and role model effective organizational wellness, organizational culture, leadership, coaching and development practices for current and emerging leaders.
  • Promote a healthy and positive working environment, encompassing occupational health and safety policies and programs and organizational wellness strategies.
  • Maintain a positive and effective labour relations environment, responsible for collective bargaining, grievance/arbitration management, and non-union staff engagement.
  • Foster open communication and an inclusive, accessible, and equitable working environment.

CANDIDATE PROFILE

The VP People, Learning and Development will be a human resources leader who will bring:

  • Ideally 10-15 years of progressive experience with multi-site HR leadership, diverse business lines, preferably with experience in service delivery.
  • A post-secondary degree in Business or Human Resources Management and professional human resources designation such as CHRP, or equivalent. Master’s degree.
  • Strategic thinking, with exceptional understanding of an interest in current issues in human resources, employee engagement, learning and development.
  • Experience creating and communicating a strong organizational brand and leveraging a variety of recruitment platforms, including social media.
  • Demonstrated track record, experience and expertise in organizational effectiveness, restructuring and change management.
  • Ability to work collaboratively at multiple sites, areas and levels of the organization.
  • Strong labour relations experience and multiple years working in a management capacity within a unionized environment.
  • Experience using HR KPIs to monitor performance and drive growth.
  • Demonstrated self-awareness of own assumptions, values, principles, strengths and limitations and actively seeks opportunities for personal learning, growth, and character building.
  • Demonstrated cultural humility and ability to lead, influence, develop and manage people within a diverse environment with a leadership style that is visionary, creative, collaborative and empowerment-oriented, in keeping with the vision, mission and values of Yee Hong.
  • Excellent verbal and written communication and presentation skills; experience in presenting to external audiences and working with a dedicated Board of Directors.
  • Exemplary partnership, consensus-building, conflict resolution and negotiation skills; outstanding interpersonal skills and ability to manage effective relationships across a talented, multidisciplinary team.
  • Open, collaborative communication, and a high degree of responsiveness and accessibility to senior leaders and colleagues in resolving issues and building consensus amongst groups of diverse stakeholders.
  • Leadership in thriving in a results-oriented, complex environment; ability to prioritize and balance numerous complex issues in a very demanding environment, coupled with sound decision-making, time management and internal and external customer service skills.
  • Satisfactory Criminal Reference Check (with vulnerable sector screen) result.

Yee Hong is Healthcare of Ontario Pension Plan (HOOPP) employer, and is committed to conducting an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.

CONTACT INFORMATION

Should you have any questions regarding this important and meaningful opportunity, or wish to forward a cover letter and current resume for consideration, please contact:

Caroline McLean, Co-Partner       caroline.mclean@lhhknightsbridge.com            416-928-4539
Madiha Rashid, Consultant           madiha.rashid@lhhknightsbridge.com              416-928-4549

About LHH Knightsbridgewww.lhhknightsbridge.com

LHH helps organizations simplify the complexity associated with transforming their leadership and workforce so they can accelerate results, with less risk.

As global leaders in Leadership and Talent Development, Career Solutions and Executive, Interim and Mid-Level Search, we assist organizations in finding new talent, and helping their employees navigate change, become better leaders, develop better careers, and transition into new jobs. We have the local expertise, global infrastructure, and industry leading technology and analytics required to simplify the complexity associated with executing critical talent and workforce initiatives, reducing brand and operational risk. Teams across Canada and around the world leverage our proven programs and global experience to deliver tailored solutions to clients that align talent with the needs of their business.

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