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Talent Acquisition Partner

DUCA Financial Services Credit Union Ltd.
North York, Ontario
Closing date
Jan 30, 2022

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Are you an experienced Talent Acquisition professional looking for your next exciting role? DUCA is seeking a Talent Acquisition Partner to join our Talent Acquisition team to manage recruitment for our Corporate Office groups!

The ideal candidate for this role is experienced with full-cycle recruitment and proactive sourcing techniques with a focus on providing an exceptional candidate and hiring manager experience.

Job Purpose & Summary

Reporting to the Senior Manager, Talent Acquisition, the Talent Acquisition Partner establishes partnerships with hiring leaders to attract, identify, and hire top talent that will enable DUCA’s growth and the achievement of strategic objectives. As a trusted advisor, the Talent Acquisition Partner will consult with hiring managers to gain a deep understanding of their business and talent needs and develop tailored recruitment strategies. The Talent Acquisition Partner will also advise hiring leaders on recruitment procedures and best practices and provide feedback and coaching to develop managers’ interviewing and hiring skills and ensuring compliance with employment and human rights legislation.

The Talent Acquisition Partner manages DUCA’s end-to-end talent acquisition process for a variety of positions across all levels and corporate functional areas (and some branch locations during peak volumes), including candidate sourcing, pre-screens, assessments, interviewing, facilitating debrief and selection discussions, and also managing the employment offer process and pre-employment checks for selected candidates. 

Key Accountabilities & Duties 

  • Manage full lifecycle recruiting for all assigned positions including short-listing top candidates with fulsome recommendations delivered to hiring managers.
  • Provide hiring teams guidance and consultation on recruitment process, policies, technology, industry trends and best practices.
  • Develop trusting and collaborative relationships with hiring leaders; become an integral member of those teams as a trusted advisor.
  • Conduct intake sessions with hiring leaders to understand their business objectives and priorities, position requirements, set expectations, and gather input regarding sourcing approach.
  • Help hiring managers articulate and define hiring needs, including technical requirements, skill gaps, ideal candidate profiles and potential internal talent.
  • Develop effective recruitment strategies, identifying optimal talent attraction and sourcing strategies; identify unique and creative solutions to fill difficult roles.
  • Utilize labour market data, market research, and other data to inform and influence hiring leaders regarding their needs, recruitment approach and decision making.
  • Collaborate with hiring managers to craft and communicate DUCA’s value proposition to candidates effectively to attract top talent.
  • Develop networks of candidates and build strong pipeline of qualified candidates for critical roles.
  • Accurately manage candidate activity / requisition lifecycle in ATS or other systems to ensure data integrity for reporting.
  • Review applications and conduct phone interviews with candidates to assess fit with DUCA and technical skill requirements. Present shortlisted candidates to hiring managers, articulating candidate strengths and areas to explore further.
  • Conduct interviews and job fit assessments; guide hiring managers to customize interview guides and assessments that will enable them to thoroughly and accurately assess candidates; participate in in-person interviews when possible.
  • Provide feedback and coaching to improve hiring manager capabilities related to defining needs, interviewing skills, legal considerations, compliance with DUCA’s recruitment practices and other best practices.
  • Facilitate debrief meetings with interviewers/ decision makers in a way that guides managers to make the best selection decision.
  • Ensure excellent candidate experience that represents DUCA’s culture and employment brand; influence hiring managers and interviewers to understand importance of candidate experience and best practices.
  • Manage the internal candidate experience and coach leaders to provide positive and constructive feedback to internal candidates.
  • Understand and explain DUCA’s compensation philosophy to hiring managers and guide them in making compensation decisions aligned with DUCA’s compensation program.
  • Outline and explain other HR programs (e.g. job evaluation, compensation, training/ learning, performance management, onboarding) to hiring managers and candidates as needed.
  • Manage the offer process for assigned positions including the coordination of all pre-employment checks, seamlessly transitioning new hires to onboarding steps.
  • Reinforce DUCA’s commitment to providing fair and equitable recruitment and selection practices and ensure appropriate documentation is maintained for each candidate and recruitment file.
  • Represent and communicate DUCA’s employment brand through social media posts, writing creative job postings, communication with candidates, potential candidates, employees and through other recruitment marketing initiatives such as hiring events.
  • Track key recruitment metrics to continually measure hiring and recruitment effectiveness.
  • Review attrition and recruitment reports with Senior Manager on a regular basis to identify areas of opportunity related to the recruitment process.
  • Participate in projects, implement best practices, embrace change and help improve the overall talent acquisition function. 

Occupational Experience & Education Requirements 

  • Post-secondary education in Human Resources, Business, or related experience.
  • CHRP/CHRL considered an asset.
  • 3-5 years’ experience conducting full life-cycle recruiting.
  • Other HR experience considered an asset.
  • Experience recruiting for all levels of roles, from entry level to senior level roles.
  • Experience with applicant tracking systems.
  • Experience in the financial services industry considered an asset.
  • Experience coaching or advising managers or employees. 

Knowledge, Skills & Attributes 

  • Exceptional interpersonal skills and positive attitude, with the ability to respectfully and tactfully interact with a variety of internal and external stakeholders from diverse backgrounds.
  • Superior written and verbal communication skills with the ability to summarize and present information in an engaging manner.
  • Demonstrated ability to take a consultative approach, build strong collaborative relationships, influence key stakeholders, and gain consensus to achieve goals.
  • Highly self-directed and solution-oriented with a high sense of urgency to deliver results and meet business deadlines.
  • Intellectual curiosity and critical thinking skills with the ability to quickly learn complex business functions.
  • Curiosity to understand what motivates candidates and hiring teams.
  • Ability to identify and understand relevant data and use data to make fact-based decisions.
  • Proven organizational skills with strong attention to detail.
  • Exceptional multi-tasking skills with a proven ability to prioritize and work effectively in a fast-paced environment with competing demands.
  • Strong computer literacy and proficiency in MS Office products specifically Outlook, Word, and Excel.
  • Comfortable working with various social media platforms and social media recruiting.
  • Knowledgeable of relevant employment and human rights legislation.
  • General knowledge of compensation programs and other HR programs.

 Working Conditions

  • Normal office environment
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