Human Resources Lead, Disability Management & Wellness

The Disability and Wellness Lead facilitates the development and proactive management of CAS of Toronto’s disability and wellness programs inclusive of the Attendance Management Program. This position supports CAST’s management and staff by understanding the key objectives of providing a comprehensive, progressive and supportive approach to both occupational and non-occupational injury or illness and wellbeing. The Disability and Wellness Lead provides coaching and consultation to management, employees, union and third-party stakeholders. With their health systems perspective, the Lead will apply their knowledge and skills to facilitate inclusive and innovative methodologies for all aspects of disability management processes including short and long term disability, accommodation, and return to work. Also responsible for the development, implementation, monitoring and evaluation of Wellness programs for the organization with a special focus on Mental Health initiatives.

MAJOR RESPONSIBILITIES

• Provides best practice in the design and implementation of programs aimed at supporting employees through all stages of occupational and non-occupational illness and injury.
• Leads and facilitates employee re-integration to the workplace through planning, implementation and coordinating timely modified work programs; liaising with other health care professionals, third party consultants, disability insurance carriers and the WSIB.
• Oversees the provision of the incidental and short-term disability management services; collaborates with Human Resources partners and managers regarding disability management and absence prevention.
• Recommends and implements changes for the continuous improvement of both the disability and attendance management programs by monitoring effectiveness, efficiencies and identifying trends.
• Coordinates the process and subsequent placement of employees with complex accommodations and/or permanent placements.
• Manages the attendance management program, providing assistance, advice and training to ensure compliance.
• Manages return to work meeting schedules and HRIS administration of employee status.
• Accountable for regularly gathering, maintaining statistics and reports.
• Works in partnership with the HR Lead, Health and Safety to provide proactive approaches to support a safe work environment, and assists with special projects as required.
• Develops and delivers content for various interventions and training as needed and called for.
• Acts in accordance with and incorporates Society's Code of Ethics, Confidentiality, Anti-Oppression/Anti-Racism, Harassment & Discrimination policies, etc.
• Uses sound judgment in consideration of financial resources.
• Complies with Society’s policies and procedures.
• Works in a safe manner in accordance with the Society’s health and safety policies and procedures and all relevant legislation.
• Other duties as required.

QUALIFICATIONS

Education and Experience

• Completed University Degree in a related field such as Human Resources, Rehabilitation Counselling, Health Sciences or Social Sciences.
• A minimum of 5 years of progressive experience in a related field such as disability/WSIB management, health & safety, human resources or occupational health, including experience with complex claims management preferably in a unionized and public sector environment.
• Experience with workplace health programs is preferred as well as a working knowledge of external insurance providers.

Knowledge and Skills

• Thorough knowledge of legislation and principles pertaining to disability management/ support, WSIB, return to work and accommodation.
• Thorough working knowledge of and understanding of disability legislation and regulations, including Duty to Accommodate, Workers’ Compensation Act and Human Rights Legislation.
• Client service and outcome orientation coupled with superior communication and influencing skills.
• Effective case management skills requiring active involvement and advanced strategies for managing complex cases and work reentry programs.
• Strong interpersonal, written and verbal communication skills with the ability to customize communications to a variety of audiences while maintaining positive relations with multiple stakeholders.
• Attention to detail, excellent organizational, analytical and problem solving skills;
• Ability to work cooperatively as part of a team, as well as independently with minimal supervision.
• Comfortable with dynamic, ever-changing environment and apply sound judgement and flexibility to determine solutions right for the circumstance.
• Self-motivated & goal oriented - high initiative and ability to prioritize and multi-task while meeting tight deadlines, and effectively manage internal/external relations, and adapt to changing priorities.
• High degree of proficiency in all MS office applications, and claims management software such as Parklane.
• Ability to preserve confidentiality.
• Promotes inclusiveness and recognizes and respects the value of diversity within our community and our workforce.

Assets

• Certification (or underway) as a Certified Disability Management Professional (CDMP) or Certified Return to Work Co-coordinator (CRTWC) through the National Institute of Disability Management, or equivalent is an asset.
• Proficiency in French &/or a second language.

Anti-Oppression/Anti-Racism at CAS Toronto

CAS Toronto is committed to having a workforce that is reflective of the diversity of the City of Toronto and strongly encourages application from all qualified individuals, especially those who can provide different perspectives and contribute to a further diversification of ideas.

Accommodation at CAST

We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department at 416-924-4640 x2300. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

Qualified applicants who are interested in this opportunity can apply for position by submitting their application consisting of a cover letter and resume by clicking the Apply button below, fax (416-324-2400), or mail (30 Isabella Street, 5th Floor) to the attention of Human Resources.

Applications for this position must be received in the Human Resources Department, NO LATER THAN 11:59 PM on FRIDAY, JANUARY 28, 2022.

***All newly hired Children’s Aid Society of Toronto employees are required to be fully vaccinated as a condition of hire***