Administrator, HRIS, Human Resources

The Administrator, HRIS (“the Administrator”) is responsible for the complete, accurate and timely processing of People transactions and the entry/capture and maintenance of people transactions and employee data in the Law Society’s Human Resources systems for HR/payroll, benefits, time and attendance and other applications, modules and interfaces used within the HR function. The Administrator runs standard reports and responds to various information requests supporting the operation and strategic direction of the Law Society. The Administrator provides timely, accurate and responsive client service to the HR team and employees of the Law Society by responding to general inquiries and resolving escalated client support problems.

QUALIFICATIONS REQUIRED: 

• A university degree in business, computer science, administration, Human Resources or related field. Equivalent knowledge and capability from suitable combination of other formal education and practical work experience may be considered.
• CHRP designation is an asset.
• Project and events coordination experience is an asset.
• A minimum of 5 years’ progressive Human Resources experience which includes hands-on data entry and systems administration responsibilities coupled with an administrative and/or customer service background in a relevant dynamic environment.
• Previous experience with transaction processing, data capture, reporting, analysis and systems administration is required.
• Good understanding of general business administration and operations.
• Demonstrates the analytical and critical thinking skills required for data management, systems administration and problem solving.
• Strong client service, data integrity and process control orientation.
• High level of confidentiality, accuracy and attention to detail with data entry, people transactions and payroll processing.
• Solid understanding of Ontario employment related legislation, payroll and effective HR services delivery.
• Speaks and writes in a clear, articulate manner for individual and/or group situations.
• Effective written, verbal, presentation and relationship management skills.
• Behaves in a manner which is discreet, confidential and sensitive to the personal and professional nature of the information managed with the HR Systems and the needs of others.
• Resolves conflicts in a constructive and appropriate manner, remaining calm under difficult / stressful situations.
• Effective at managing multiple priorities under tight deadlines. 

Technical Skills and Knowledge

• Proficient in MS Office applications including Outlook, Word and Excel including formulas, lookups and pivot tables.
• Experience with Visio is an asset. 
• Experienced with HRIS (Human Resources Information Systems) preferably Ceridian’s Dayforce.
• Experienced with time and attendance systems such as Synerion Direct.
• Experienced with document signature systems such as DocuSign and Adobe Sign. 

KEY ACCOUNTABILITIES

Client Customer Service Planning

• Identifies data, information and process needs and helps develop solutions and approaches to address these needs.
• Helps design and maintain the primary HR master data structures ensuring consistent application of objectives and structures.
• Monitors the effective operation of the HR Systems, ensuring compliance with operating protocols and service level agreements.
• Assists in improving and implementing new HR processes and systems through comprehensive analysis, research, process mapping, innovative problem solving and insightful recommendations.
• Provides specific recommendations and options to ensure compliance by benchmarking best Human Resources practices and relevant employment legislation.

Client Customer Service Delivery

• In collaboration with the Specialist, HRIS, implements and records people transactions according to established procedures and protocols with a very high level of attention to detail to ensure the accuracy of employee data, information, transactions and files.
• Administers and ensures the integrity of HR systems through ongoing maintenance and regular data audits.
• Has a thorough understanding of the HR systems’ functionality and processes.
• Provides timely responses to employee inquiries.
• Liaises with relevant internal stakeholder and external service providers maintaining the integrity of confidential employee information in accordance with Law Society standards.
• Produces standard reports, including organizational metrics related to headcount, turnover, employee demographics and recruitment.
• Contributes to the development of, and strives to meet or exceed, individual service targets related to the accuracy, timeliness, and quality of service delivery.
• Provides feedback for continuous improvement initiatives (work processes, procedures, client service) to optimize individual and team performance.

Financial Responsibility

• Ensures the complete, timely and accurate processing of employee information, people transactions and payroll and attendance information, including status and employee changes, liaising with other Law Society departments as needed to obtain more information and complete transactions.

Team Membership

• Is a proactive member of the Human Resources team, providing assistance and contributing knowledge to ensure accurate, timely and quality client service.
• Contributes to the effective flow of services and optimization of work processes both within the department and with other relevant departments such as payroll, engaging in problem solving with other employees and contributing improvements.
• Supports and administers on-going and new HR initiatives with internal and external stakeholders.
• Demonstrates flexibility and commitment to the team in order to maximize resources and support coworkers during peak periods.
• Takes initiative to keep abreast of Law Society policies, procedures, and events.

WORKING ARRANGEMENT

The Law Society has introduced a Distributed Workforce Model to leverage flexibility and agility, and to maximize employee productivity and engagement.  Work arrangements will be determined by role and departmental requirements. The working arrangement for this position has been classified as hybrid, where the employee will regularly flex their work location between home and office. The specific application of this will be communicated to applicants contacted during the recruitment process.

ACCOMMODATION

The Law Society of Ontario values and respects diversity.  We are committed to creating an accessible, barrier-free and inclusive workplace in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please make any requirement you may have for accommodation during the recruitment process known when contacted.  If you are unable to apply to this position due to the requirement for an accommodation of any kind, please email us at hr@lso.ca or call 416 947-3475.