People and Culture Officer

JOB POSTING – People and Culture Officer

Organization: Right To Play International 

Department/Division: People and Culture (P&C)            

Work location: Toronto, Canada

Work arrangement: A combination of in-office and remote-working in accordance with Right To Play’s work arrangement and the operational needs of the department

Authorized to work in: Canada (Eligible to work legally without requiring sponsorship)

Target Hiring Range: $63,000 - $68,000 CAD per annum

Target Start Date: April 2022

Contract Duration: Permanent/Full-time

Closing Date: Open until position is filled

BACKGROUND:

Right To Play is a global organisation that protects, educates and empowers children to rise above adversity using play. By harnessing play, one of the most powerful and fundamental forces in a child’s life, we helped 2.3 million children last year to stay in school and out of work, to prevent life-threatening diseases like HIV and malaria and to stay safe from exploitation and abuse. We are the only global development organization focused exclusively on using play to transform the lives of children and youth impacted by poverty, war, disease and inequality.

Established in 2000, Right To Play reaches children through experiential programming in 15 countries in Africa, Asia, the Middle East, and North America. These programs are supported by our headquarters in Toronto, Canada; London, UK and eight national offices across Europe (Germany, The Netherlands, Norway, Sweden, Switzerland, UK) and North America (Canada, US).

With a shared passion for our mission, our Culture Code guides how we act and interact based on five core pillars:

• Accept Everyone – Be intentional about inclusion Make Things Happen – Seek opportunities to lead and innovate Display Courage – Act with integrity Demonstrate Care – Look after yourself and one another Be Playful – Have fun at work

Please visit our website to learn more about who we are and what we do, and watch this video to find out about the five pillars of our Culture Code.

JOB SUMMARY:

This is a dual role where you will work as a People and Culture (P&C) partner to Right To Play (RTP)’s Indigenous Programs (22 employees) and support global DEI initiatives at RTP.

P&C Partner

The P&C Officer is a member of the Global P&C team and reports directly to the Global Director, P&C at HQ.  The P&C Officer will receive support from the other members of the Global P&C Team to carry out their work, including the Global Talent Acquisition Specialist and Director Global Total Rewards. The incumbent is part of the Global P&C Community of Practice for knowledge sharing and learning purposes

The role works as a partner to the Executive Director, Indigenous Programs, as they directly support this team of 22 employees. They lead the end-to-end processes of P&C management, and are responsible for the implementation and interpretation of P&C policies and procedures across Right To Play’s Indigenous Programs team. They provide advice on different P&C issues, local employment laws and practices to both the Senior Management Team (SMT) and staff. They maintain transparent and objective systems that attract and retain talent, motivate and support staff performance, build trust, facilitate the learning and development of employees and ensure that compensation decisions are effectively communicated and implemented.

The P&C Officer will be based in Toronto with occasional travel to communities across Canada as required by the Executive Director, Indigenous Programs, and Global Director, P&C respectively.

Diversity, Equity and Inclusion (DEI)

In addition to the above, the P&C Officer reports directly to the Chief People Officer and works closely with the Global Diversity, Equity and Inclusion Committee (GDEIC), to support global initiatives.  This includes supporting the development, implementation and monitoring an organizational wide DEI strategy, in line with the GDEIC Workplan and the DEI Commitments articulated within the new Global Strategic Plan. The Officer will support efforts to ensure RTP’s culture, environment, and policies are diverse, inclusive, and equitable for current and prospective employees.  They will support the organization in developing and implementing programs and/or initiatives that encourage diversity, promote equity, and support psychological safety for all employees. They will liaise with internal teams across RTP in Country Offices, National Offices and Global HQ, and will also have the opportunity to engage and build relationships with external organizations and professional networks.  

PRIMARY RESPONSIBILITIES:

Job Responsibility #1: Staffing, Recruitment and Selection (15% of Time):

• Works directly with the Global Talent Acquisition Specialist to support recruitment strategies for the efficient and timely hiring and placement of employees; Provides guidance to hiring managers on job reviews and development of job descriptions; Ensures that job postings are updated and posted on the appropriate platforms; Negotiates offers and prepares job offers for successful candidates; Reviews and recommends level of remuneration for new hiring and prepares job offers and related documentation; Facilitates and participates in employee orientation; develops the onboarding plan Coordinates the placement of interns and volunteers and administers their related issues;

Job Responsibility #2: Compensation and Total Rewards (15% of Time):

• Keeps abreast with the latest development in employment related laws in the country; ensures that RTP complies with all Government statutory regulations and recommends changes to benefits and entitlements on the basis of local labour laws; Manages the HR database to ensure up-to-date and accurate information is reflected; Ensures strict confidentiality with respect to all HR file management and correspondences;

Job Responsibility #3: Employee Relations and Employee Services (15% of Time):

• Monitors and manages employee relations issues, maintains confidential records related to grievances and complaints and coordinates their resolution; conducts investigations and liaises with legal consultants to resolve cases when needed; Ensures transparent, fair and consistent application of disciplinary measures; Provides information, interpretation and advice on RTP’s P&C policy, local employment law to staff and management; Oversees administration of all employee status changes such as promotion, transfers or terminations;

Job Responsibility #4: Performance Appraisal, Training and Development (10% of Time):

• Facilitates the implementation of RTP performance appraisal system; ensures that managers are equipped with the necessary skills to conduct probationary evaluations and annual appraisals; Supports the supervisors in determining training needs of their teams, discusses those needs with the Senior Management Team and comes up with an annual learning agenda; Evaluates effectiveness and impact of staff development and career support programs and recommends ways to enhance effectiveness and impact.

Job Responsibility #5: P&C Planning and policies implementation (5% of Time):

• Provides strategic advice and supports the Executive Director, Indigenous Programs, participates in the preparation and development of a yearly HR plan and oversees its implementation; Participates in the implementation of the HR strategy to ensure alignment with RTP strategy and recommends adjustments to HR policies, procedures and processes based on the requirements of local labour laws ensuring that legislative requirements are fulfilled; Stays abreast of developments in various areas of HR and shares information with the Global Director, P&C and Executive Director, Indigenous Programs and SMT as needed

Job Responsibility #6: Diversity, Equity and Inclusion (30% of Time):

• Helps to create a culture of awareness, support, advocacy and inclusion across RTP Sources and/or develops and manages trainings based on needs, including through the LMS system; Identifies, creates and disseminates guidelines to clarify how to integrate a DEI lens into day-to-day work at all levels working closely to unlock expertise from across RTP; Works closely with the GDEIC to communicate RTP’s long-term DEI strategy, and establish measurable goals to track progress, and ensure the coherence of activities and policy implementation; Manages and report on DEI projects, tasks and activities across RTP; Supports recruitment, retention and career development goals with a DEI lens; Connects with P&C and DEI representatives on recommendations and activities from committees; Analyzes and reports on key DEI metrics to track progress against DEI targets; Keeps up to date with the latest developments in DEI and best practices to ensure DEI strategy and objectives at RTP are continuously being improved and all stakeholders are aware of the current trends Creates a forum of knowledge sharing to drive awareness and continuous improvement with a focus on sharing/creating inclusive content and resources for RTP employees on internal websites and platforms

Job Responsibility #7: Other Tasks as Assigned (10% of Time)

MINIMUM QUALIFICATIONS (Must have):

EDUCATION/TRAINING/CERTIFICATION:

• Bachelor’s degree or equivalent in HR/business/public administration or related discipline.

EXPERIENCE:

• 2-4 years’ experience in human resources management Experience in social justice, equity/diversity/inclusion work, working with individuals in equity-seeking groups including but not limited to individuals who are Racialized/Visible Minority, LGBTQ+, with disabilities, Aboriginal/Indigenous.

COMPETENCIES/PERSONAL ATTRIBUTES:

• Ability to support multi-cultural staff Ability to maintain confidentiality and foster trust and respect Self-motivated and highly organized, detail oriented Flexible, comfortable with deadlines and able to work well under pressure Comfortable with ambiguity; ability to analyze the situation and come up with solutions Ability to maintain a fair balance between seeking the interests of the staff and safeguarding the principles and integrity of the organization Ability to take an impartial stand on People and Culture issues and recommend courses of action Good facilitation skills Strong team player with ability to coordinate and work as ‘one team’ Excellent communication skills and ability to work effectively with multiple stakeholders across the organization at all levels

KNOWLEDGE/SKILLS:

• Knowledge and understanding of local employment standards, occupational health & safety and human rights legislation Proficient in Microsoft Office applications and the ability to use technology to collaborate across a global organization Knowledge of principles and procedures for staff recruitment, selection, training, compensation and benefits, job design, labour relations and negotiation, and Human Resources Information Systems (HRIS) Demonstrated understanding of racism and intersectionality, and differing elements of diversity such as identities including gender identity/expression, gender, race/cultural background, sex, religion, sexual orientation, ability/disability, family status etc. Experience and skills in managing difficult conversations and dealing with confidential and sensitive information Demonstrate project and change management skills, and be able to manage several projects and deadlines concurrently

LANGUAGES:    

• Fluency in spoken and written English. Other languages aligned to our country operations (Cree, French, etc.) are an asset

WHO YOU ARE:

You are passionate about our commitment to help children and youth rise above life’s challenges through the power of play. You are highly collaborative and a relationship builder with a passion for humanitarian work, human rights and social change. You have been involved in adapting global policies to fit the local context, working closely with a legal advisor and the country senior management team. Your attention to detail is great and you have a positive, follow-through mindset.  You are focused on creating a positive experience for all employees, partnering with the managers and P&C team at HQ.

WHAT YOU’LL GET:

The opportunity to work with a passionate, innovative and collaborative team where you have the ability to make things happen. You will gain experience working for a Great Place to Work® Canada Certified and globally recognized organization with a healthy culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care and be playful). You will be immersed in a vibrant learning environment with strong support to develop your career in the international development sector and enhance your Human Resources skill set.

In addition, we offer a competitive salary and benefits package including Group RRSP Plan, gym membership, flexible work policy (e.g. work from home and flex hours), personal days, personal learning and development days and summer/winter hours.

HOW TO APPLY:

If you are interested in applying for this position, please apply here with your resume and cover letter.

While we thank all applicants for their interest, only those selected for interviews will be contacted. Shortlisting of applications will begin immediately and interviews may be held before the closing date.

Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. As such, we encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play. We offer a family-friendly environment that allows for flexible work arrangements in order to support staff diversity and ensure a healthy work-life balance.

We are a child-centered organization. Our recruitment and selection procedures reflect our commitment to the safety and protection of children in our programs. The successful candidate will be required to provide a satisfactory Vulnerable Sector Screening or equivalent criminal check as a condition of employment.

EMPLOYEE VACCINE POLICY:

To protect the health and safety of our employees and the communities we serve, Right To Play requires all employees and volunteers based in Canada to be fully vaccinated against COVID-19. The successful candidate will be required to provide proof of vaccination against COVID-19 as a condition of employment.

ACCOMMODATION:

Should you require any form of accommodation during the recruitment process, kindly contact the People & Culture team by email at careers@righttoplay.com

To learn more about who we are and what we do, please visit our website at www.righttoplay.com.