Director, Total Rewards and HR Analytics

Humber River Hospital. Lighting New Ways In Healthcare.

Five years since opening our doors as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Hospital, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Hospital is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.   

At Humber River Hospital, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

 

We currently have an exciting opportunity for a Director Total Rewards and HR Analytics to join our Human Resources team.

The Director, Total Rewards and HR Analytics is recognized as the subject matter expert and leader for the Total Rewards & HR Analytics team acts as trusted advisor to senior director and senior leadership in the development and delivery of Total Rewards & HR analytics programs and services.  The incumbent will continue to build and manage a best in class Total Rewards & HR Analytics function and serve as a senior decision maker and thought leader for the organization. This role plays an integral part of our senior people leadership team and will collaborate on projects with leaders from across the organization.

Key Responsibilities:

Serves as a member of the Human Resources (HR) senior leadership team and has responsibility for Total Rewards programs including compensation and benefits through the development and implementation of a Total Rewards Strategy that aligns to and enables overall organizational and people strategy and is accountable for evolving a comprehensive Total Rewards strategy that enables to attract, motivate and retain top talent and enhance employer of choice recognition opportunities.

Provides subject matter expertise, oversight and leadership for all Total Rewards management strategies, operations, initiatives, and tactics, including focus on measurement of results while acting as a trusted advisor to HR senior leadership in the development and delivery of a total rewards program that prioritizes equity, fairness and transparency. 

Designs, develops, and maintains innovative employee benefits and compensation solutions to support strategic business initiatives that meet the evolving needs of the employees.

Understands and delivers the data and analysis required to enable strategic Total Rewards business discussions and decisions.

Establishes key metrics and measurement for each Total Rewards program/initiative.

Designs and delivers an effective total rewards communication strategy.

Leads high functioning professional teams responsible for compensation, benefits, pension and employee services. 

Identifies opportunities to pursue current and emerging Total Rewards best practices that will distinguish HRH as a leading employer in the sector, policies, practices and issues.

Recognized as subject matter expert, acts as trusted advisor to HR senior leadership in the development and delivery of a total rewards program that prioritizes equity, fairness and transparency. 

Consults with managers, supervisors and employees to lead the analysis, documentation and evaluation of jobs as needed. Conducts job and salary analyses to determine appropriate salary levels, and grades/bands.

Leads and directs the development and analysis of market research; recommends compensation practices (e.g. salary administration, industry norms, total rewards packages, pensions, benefits, and other reward and recognition programs).

Audits benefit plans to identify opportunities for savings and ways to enhance competitive offerings.

Benchmarks and analyzes compensation rates and policies for similar jobs in comparable industries and/or geographic areas to ensure maintenance of competitive market position in a manner aligned to its Total Rewards Strategy including recommending changes where necessary.

Prepares and presents compensation and benefit recommendations at senior levels of the organization including to the executive team in consultation with the Senior Director.

Works in partnership with a variety of internal stakeholders to develop, implement and build competence with the appropriate tools to fairly, effectively and efficiently enable their overall strategic objectives with the compensation systems and decisions. 

Functions as the lead and expert for HR analytics and HR Data Governance.

Evaluates the HR analytics current state including but not limited to structure, staffing, HR technology, process evaluation, data management, standards, frameworks, methodology etc.

Builds a foundation of analytical capabilities throughout the HR organization and trains others in advanced analytic methods, as needed.

Designs and implements the analytics frameworks and strategy roadmaps for clients (strategy/ structure/ staffing/ capabilities/ technology.

Researches best practices, trends and performs deep research and statistical analysis on long range strategic HR and talent effectiveness and competitiveness questions.

Identifies baseline metrics for the design and development of accurate dashboards, scorecards, presentations used to educate, inform, and influence business decisions, thought leadership and support strategic objectives of the organization.

Leverages external data sources to bring new and creative insights to the workforce planning processes and understands patterns and connections within human capital data across functional disciplines to influence business outcomes.

Streamlines and simplifies data to relevant business drivers and executes robust reporting capabilities that align with strategic priorities, decision making, and direction.

Establishes achievable service commitments for areas of responsibility; reports operational performance results and benchmark metrics.

Leads development and maintenance of best reporting practices to bring standardization and consistency to HR metrics and reporting (e.g. turnover, headcount, hires, etc.); monitors accuracy of interface feeds, imports, and exports to/from HR systems.

Identifies business challenges by enabling a data driven HR culture; uses fact-based solutions and data analysis to enhance the organization’s people insights capabilities and data governance, and influence changes to HR operations, processes, and programs.

Leads and directs the development, implementation, and monitoring of methodologies, frameworks, delivery systems, and best practices for analyzing and reporting on the organization’s human capital metrics (e.g. measurement methodologies, quality control, ongoing governance, and management approach).

Forecasts/develops and manages the annual operating budget.

Career Experience and Core Competencies:

A Bachelor’s degree in human resources, Commerce or related field required MBA or MHRM preferred.

CHRP, CCP or CBES preferred.

Minimum of 5 years of total rewards and analytics experience at a Director level with deep knowledge in pay equity, compensation design and structure.

Total Rewards program design and development.

HR analytics frameworks to interpret research results and inform data driven decision-making.

Job evaluation frameworks to lead and direct compensation programs.

Strong MS Office, Access, Visio and Project skills. 

Experience with HRIS systems and other HR Systems and Tools.  

Applied experience with Corporate & Financial planning, budgeting.

Ability to flex between strategic vision, analytic expertise and operational management.

Flexible in style and approach; ability to HR manage and thrive within ambiguity.

In addition, possess excellent relationship and communications skills, a consultative leadership style, a passion for leading change and transformation, as well as a strategic orientation and the ability to link people and organizational practices to strategy. 

Why Humber? Why Now?

Humber River Hospital is on an exciting transformation journey of redefining patient care, as we leverage the most advanced technologies to enhance all aspects of delivering high-quality, safe care. We continue to build a people-centered workplace with excellent staff and physician engagement by hiring passionate, diverse and inclusive healthcare professionals. People who care and encompass our values of Compassion, Professionalism and Respect. People who are committed to making a positive difference.

We are a Huron Consulting hospital, focused on building our evidence-based leadership practice and hardwiring a culture that WOWs.

Humber River Hospital is a member of the Toronto Academic Health Science Network (TAHSN), which is a dynamic network of academic health organizations providing leading edge research, teaching and clinical care.

We have collaborated with TAHSN member institutions in addressing the challenges of the COVID-19 pandemic. Our membership in TAHSN supports our strategic pillar of advancing Humber River Hospital as a community academic hospital.

Humber River Hospital was the recipient of the 2021 Excellence in Patient Safety Award by the Canadian College of Health Leaders. This award recognizes teams that are committed to improving patient safety within a healthcare environment, through leadership, innovation, culture, and best practices.

Why? Because at Humber River Hospital, we know it is our people and our ability to innovate that allows us to consistently deliver a great patient experience and the best quality outcomes. After all, we are the hospital that believes exceptional care...healthier community.

Please be advised that in order to be eligible for employment at Humber River Hospital, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the hired employee’s first date of employment  Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis